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4.8

★★★★★ Excellent

76 reviews across 1 platform

35 Broadway, Sheerness ME12 1TP

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Mann's Sheerness office at 35 Broadway is rated 4.8 out of 5 across 76 reviews on 1 platform, including 76 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

76

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheerness office, from every platform, shown as written. First names only.

5/5

Google

Would highly recommend Mann estate agents they were amazing and really helpful every step of the way. Ellie, Nick, Sharnie and Jo were all incredible and helped me with my first purchase which I had lots of questions and things I wasn’t sure about but they were more than happy to happy to help. Thank you so much team. 5 star 10/10

Charlie · 23 May 2026

Agent replied · 23 August 2026

Thank you so much for your kind words and for choosing Mann estate agents for your first purchase! Our team was thrilled to assist you every step of the way and we are glad that our efforts made a positive impact. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

When I first considered selling my house, I had several estate agents to value it. I went with Mann to sell it as I felt they gave me very detailed feedback. I had buyers almost as soon as it was advertised. Unfortunately, because of a long delay regarding a Land Registry issue, that sale fell through. Mann very quickly found new buyers for me. I have dealt mostly with Marnie, who has been very positive, keeping me informed throughout the process. I would definitely recommend Mann to anyone thinking of selling.

Susan · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team, especially Marnie, was able to provide you with detailed feedback and keep you informed throughout the process. We understand how stressful selling a home can be and we're glad we could make it as smooth as possible for you. Thank you for choosing Mann and we appreciate your kind words and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After living in my home for the past 35 years the thought of moving was terrifying particularly as it was to the other end of the country to be closer to family. The Sheerness branch have helped me wiyh every aspect. From finding a buyer to helping with solicitors and my purchase as well. They have gone above and beyond and they have all been magic i am so grateful as are my family

Tomas · 13 January 2026

Agent replied · 13 April 2026

Thank you for sharing your experience with our Sheerness branch! We are delighted to have helped make your move to be closer to family a smooth one. Our team takes pride in going above and beyond for our clients and we are glad to have been able to assist with every aspect. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently dealt with Nick & his team .Very pleasant ,professional and helpful.A very good experience always updating me throughout sale of my property!Keep up the good work everyone.

Julie · 13 December 2025

Agent replied · 13 April 2026

Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Nick and our team. Providing excellent customer service and keeping you informed throughout the process is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had the pleasure of viewing houses with Ellie until we found the one! She’s been a great help on the purchase process! Abbie sorted the sale of my current property and did a great job! Thanks to all at Mann!

Jake · 16 August 2026

Agent replied · 23 August 2026

Thank you for your kind words! We're thrilled that Ellie provided exceptional service during the house hunt and Abbie successfully handled your property sale. It was a pleasure working with you and we hope you love your new home. Thanks for choosing Mann! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Phoned Mann Sales and Lettings about some questions I had regarding selling a house, Sharnie was excellent had answers for all my questions, would certainly go to her again when we need her advice thank you

Claire · 28 June 2025

Agent replied · 26 September 2025

Thank you so much for your kind words about Sharnie and our team at Mann Sales and Lettings! We are dedicated to providing excellent service and expertise to our customers. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I will absolutely be using Mann Estate Agents for future house purchases and selling, I cannot fault them. Kerry was our Sale Negotiator with Georgie often helping also and they were both so helpful and friendly and spoke to you as a human being, not just another customer. They were understanding of our circumstances and went above and beyond to assist with our purchase. The service we received differed from previous estate agents we have used because Mann apply that human element rather than just trying to get a sale. Can’t thank them enough!

Robyn · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I had 3 Estate Agents round to value my house and decided to go with Mann&Co, I met Kerry who done the valuation and from me signing up with Mann&co Kerry sold my house in 3 days. I must say, she was very friendly, professional, nothing was too much trouble and kept me updated all the way through, so much so that it was completed smoothly within 8 weeks. I would highly recommend Kerry to my friends and family and would not hesitate using her again.

Tracey · 30 July 2022

Agent replied · 30 July 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Sharnie was fantastic. So helpful and made me feel at ease with everything. She was professional and friendly. Definitely recommend

Anita · 28 June 2025

Agent replied · 26 September 2025

Thank you for your glowing review! We strive to provide exceptional service and it means the world to us that you had such a positive experience with Sharnie. We truly appreciate your recommendation and look forward to seeing you again soon. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I really couldnt fault this team, any silly questions are answered, they have time to listen to me ramble and have been so supportive and have given advise! Sharnie and Martin really do go above and beyond, and I will always be grateful and thankful for the time they took to help me, they must have patience of saints! Thank you again

Amy · 27 August 2025

Agent replied · 26 September 2025

Thank you for your kind words! It brings us so much joy to hear that our team has provided excellent service to meet your needs. We are always happy to support and provide advice to our clients. Your satisfaction means the world to us, and … More

5/5

Google

Ellie and sharnie are such a great team at Mann, they were so helpful and kind to me when I was trying to find my first home spent time making sure my needs were listened to, would recommend to anyone who’s nervous or unsure on buying there first home, they were amazing!!!

Hannah · 13 November 2025

Agent replied · 13 April 2026

Thank you for your glowing review! Our team at Mann is dedicated to providing exceptional service to all our clients. We appreciate your recommendation and are happy to have helped make your first home buying experience a positive one. … More

1/5

Google

We had the worse experience in our life trying to buy out first time property. The person Kerry Anderson, the branch in Sheerness, Kent was the one that helped for this to happen. I contacted the agency to see a particular property and we did scheduled a viewing. While I was giving all my information I was asked if we have had a meeting with their morgage advisor. I told Kerry that we have a meeting but in a different branch of the Mann estate agency. Next day she called me to ask if I was sure as she cant see that scheduled. I then had to confirm at least 4 times that I am sure that we have a meeting as she didnt believe me. After we hang up I did send her the email correspondence with their mortgage advisor so she can belive me. Then we went to see the property, we liked it very much but we still had more viewings the next day. Next day comes, we managed to view few properties and to speak to Mann estate agecy mortgage adviser who gave us a quote that was higher then our current mortgage advisor has given us and not only higher but £120 monthly higher. Obviously we do not want to proceed with Mann estate agency so we call our mortgage and ask him to make an offer on the property we have seen the previous day. He does so and they refused to accept the offer and to send it to the vendor( which is against the UK LAW) In the same conversation they tell our mortgage adviser that if we give 10000 more they will tell the vendor and we agreed as we really liked the property. Next day Kerry Anderson called and told us that the vendor is happy to proceed and that we just need to go and do our documents with their mortgage adviser. We tell her that we do not want to use their mortgage advisor and we want to continue with our urrent one. Then she tells us that in this case we cant buy the house. After what she said we told her that we would like to withdraw our offer and she said ok thank you and we hung up. Five minutes later she calles again introducing her as a different person and tried to convince us that what the previous person said was not true and we can proceed with our mortgage adviser ( which is bull). We have all the recordings of every voice call as a proof of everything that happened and everything i have written. We will not leave this.

Andzhelika · 31 July 2019

Agent replied

HI Andzhelika, Thank you for taking the time to leave us your feedback. It does seem as though you may wish to discuss your concerns further and as such I would like to invite you to contact us via review@countrywide.co.uk so that we can look into any process you wish to discuss. Kind regards, Scott (Customer Relations Team)

1/5

Google

I have just sold house with Mann and Co. Would I recommend the company though? Absolutely not! They operate on a premise of over valuing the property to get your custom in order to tie you into a contract. You have a soggy sales person at the end of the phone unable to even remember the main features of the property thus not achieving the market value. We have sold with them so I suppose not all doom and gloom but only through our circumstances that haven't allowed us to be too picky. Cherry on top was meeting the new owner before completion realising he didn't know about half of the spec of the house he bought. Someone got themselves a good deal. Thanks Sheerness branch, glad I don't have to deal with you ever again

Zuzana · 31 July 2018

Agent replied

Good Morning Zuzana, I was disappointed to read of your experience with one of our brands. If you wish to provide us further details we can investigate the concerns you have raised on your behalf. Our email address is review@countrywide.co.uk. Kind regards, Maryjane.

4/5

Google

Thank you to Sharnie, Ed and Tali on your help and support with advertising my property. You were very empathetic through the whole process which wasn’t an easy one for me. Well recommended.

Hayley · 20 August 2024

Agent replied · 24 August 2024

Thank you Hayley for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Best estate agents I could have ever wished for! Kerry was the Sales Negotiator working on my sale and she was absolutely fantastic, I was always kept up to date, and she really goes above and beyond with everything she does. Nikki and Georgia are also so friendly and so helpful. It’s been an absolute dream having them all work for me. Thank you guys!

Michelle · 14 March 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Georgia was absolutely amazing with helping me find my perfect first home, and as my first time owning a home, she was beside me every step of the way, she went above and beyond to help me achieve my dream goal. And I love the hamper I received upon purchase of the property. Thank you Georgia!

Amberley · 30 July 2022

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a wonderful experience with Mann Sales and Letting Agents, they understood my job was during unsociable hours and accommodated communications during my lunch breaks. For a first time renter these guys made everything so simple and easy to understand, Matthew Lewis especially was very kind and considerate during this process, I hope he gets the recognition he deserves as he's brilliant at his job! I couldn't recommend this company more if you are wanting to rent in the sheerness area, an easy 5/5!

James · 17 April 2024

Agent replied · 21 June 2024

Thank you for your glowing recommendation and 5* review James (Jameshutch97). Kind regards, Lucy, Customer Relations.

5/5

Google

My property was on the market with Mann for eleven months. Two sales fell through due to buyers inept legal teams. The third took six calendar months to complete due to another set of shyster lawyers. Needless to say I was frustrated and often furious yet the ever diligent Kerry was always the voice of reason and brought me down gently. Combined with the bubbly positive and helpful nature of Georgia they made a great team. Even when I was nearing despair the girls made me feel they were batting for my side and always in my corner. I'm glad I chose them.

Gary · 3 September 2022

5/5

Google

Excellent service when we were purchasing our property a big thank you to sharnie always willing to help very knowledgeable always answered questions nothing to much trouble once again thank you

Alison · 13 October 2025

Agent replied · 13 April 2026

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Would highly recommend really helpful made my first time buy so easy was there at the end of the phone if I needed help with anything answered everything I needed to know and if they couldn't then they would find out really helpful when it …

Leanne · 13 April 2025

Agent replied · 11 December 2024

Many thanks for your marvellous 5* review and recommendation Leanne. Best wishes, Lucy, Customer Relations.

5/5

Google

We highly recommend Mann & Co. They were all very professional and supportive during the sale of our house. Always happy to answer any questions, very accommodating. Their approach is very customers focused with a friendly approach. …

Magdalena · 13 June 2025

Agent replied · 26 September 2025

Thank you for your glowing review! We're so glad to hear that you had a positive experience with our team, especially with Sharnie at our Sheerness branch. We strive to provide the best service to our customers and we're thrilled to know … More

5/5

Google

I have recently sold my house and the team at Mann Sheerness went above and beyond the call of duty to ensure it all went smoothly. They did everything in their power to help me out and make the experience as pleasant as it could possibly be. Thanks guys, 10/10 would use you again!

Stewart · 11 October 2019

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Abbey Riley has supported us throughout the year 2025, brilliant service.

Emma · 13 February 2026

Agent replied · 13 April 2026

We are thrilled to have been able to provide top-notch service to our amazing customers like Abbey Riley! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have recently sold my house with Mann Sheerness, Kerry was very helpful from start to finish, as were all of the team. They arranged lots of viewings and kept me informed every step of the way, they sold the house quickly for the price i wanted. Would recommend.

Adam · 9 January 2020

Agent replied

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.

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Questions about Mann

How many reviews does Mann have?

Mann's Sheerness office has 76 reviews across 1 platform: 76 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.8 out of 5 across all 76 reviews, and 4.8 out of 5 on Google from 76 reviews, checked 9 October 2026.

Where is Mann's Sheerness office?

Mann, 35 Broadway, Sheerness ME12 1TP.

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