Every review we hold for the Shawlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used the services at Martin and Co to find tenants for my property. The service was exceptional and professional. The Franchise owner Mr Javed Haq was extremely supportive throughout the whole process and placed lovely tenants at my property. All legal procedures required were explained by Mr Haq and handled accordingly. I highly recommend their services!
Rabi · 5 June 2022
Agent replied · 4 June 2024
Thanks Rabi, just bring it on again.
★★★★★ 5/5
TrustpilotMartin & Co. Shawlands
Martin & Co. in Shawlands have managed my small portfolio for a number of years. During that time they expertly handled multiple tenancy agreements and reletting with minimum of fuss. Javaid and all of his staff are courteous, professional and easy to deal with. I have no problem in recommending Martin & Co. and commend all of the staff at the Shawlands branch. Particular thanks go to team members, Bella, Linda & Lynda.
Tom · 6 October 2023
★★★★★ 5/5
GoogleI have been a landlord with Martin & Co for approximately 17 years and I have always found their service to be excellent.
Isabella has always managed the letting process for my flat very efficiently and the down time between tenants has been minimal.
Linda has managed the property on an excellent basis, making sure that any issues that arise are resolved as quickly as possible with minimal intervention from me.
I would have no hesitation in recommending Martin and Co to any future landlords who want a hassle free and easy process.
Annmichelle · 24 March 2024
Agent replied · 25 May 2024
Thanks Annemichelle,
You have been great to work with over the decade.
★★★★★ 5/5
GoogleBeing a landlord with a decade-long partnership with Martin & Co has truly been a pleasure. I feel compelled to share my heartwarming experience with their exceptional services.
I can't help but smile when I think about my journey with Martin & Co because it has been a remarkably hassle-free and delightful one. The warmth, friendliness, and professionalism of their team have always impressed me. They consistently go the extra mile, making the landlord experience incredibly smooth.
The key attribute that has earned my deepest respect is their fantastic communication. As a landlord, I've always appreciated how they keep me in the loop, ensuring that I'm well-informed and taken care of. They handle any issues that arise with grace and speed, showing their incredible dedication.
If there were an option to award more than 5 stars, I'd do it in a heartbeat. Their service quality has been nothing short of spectacular, and they've more than earned my trust. In fact, I recently moved all my property management to Martin & Co because I couldn't imagine a better team to work with.
I'd like to take a moment to thank the wonderful people at Martin & Co for their consistent dedication and cheerful approach. My heartfelt appreciation goes out to them for making this journey so enjoyable.
Judith Schooling
Judith · 24 March 2024
Agent replied · 20 January 2024
Thank you Judith.
★★★★★ 1/5
GoogleThe most clueless unprofessional of an agent with attitude who has no understanding how to speak with people absolutely disgusting. Learn manners and get some knowledge on how things work before you open your unprofessional mouth and speak nonsense. This place does not deserve a star absolutely amateurs. No wonder people stop using agencies for rent or sale. You pay for so called service and you get these clowns. The ignorance of your organisation is beyond do you think I will interact with you ever again. Keep posting lies here that you have no record. Disgraceful
Zion · 7 March 2024
Agent replied · 20 January 2024
Hi,
Please feel free to contact our office, we do not have any records of interacting with you.
★★★★★ 5/5
GoogleOutstanding Service
This company was recommended to me as a first time landlord. The whole process was seamless with helpful advice, information and instruction every step of the way. This included help with safety checks, legal arrangements, suggested rental, advertising, viewings, tenant selection and contracts. Recommend 1000%. Thank you Javaid and all staff.
John · 5 June 2022
Agent replied · 4 June 2024
Thank you John, pleased to know we lived upto your expectations.
★★★★★ 5/5
GoogleI have been a tenant with Martin & Co Shawlands for over two and a half years now. I have had thoroughly positive experiences with responsive agents who always did what was in their power to resolve the issue at hand.
Especially in today's market, you would struggle to find an agency that works to the satisfaction of both the tenant and the landlord as much as they do, so I can only recommend using their services.
Štěpán · 24 March 2024
Agent replied · 20 January 2024
Thank you for the positive feedback.
★★★★★ 5/5
GoogleWe have been using Martin & Co as Letting Agents for a number of years whilst living at the other side of the world. Linda and team are always quick to respond and deal with queries or issues. They have gone above and beyond their remit looking after our property.
Rachel · 4 July 2022
Agent replied
Thanks Rachel and Sean,
we will always try and do the best for you. We try and be your eyes and ears whilst you're down under.
★★★★★ 5/5
GoogleThe office is cooperative in renting and receiving the apartment and making the necessary repairs at fair prices. Saeed is one of the best employees. He does his job perfectly, listens to the tenant and tries to help him as much as possible without getting bored
N · 1 October 2022
Agent replied
Thank you so much for the review. Your nice comments are truly appreciated.
★★★★★ 5/5
GoogleEasily the best estate agent within the UK. Have been so pleased with them I would want them managing my properties abroad if they could. Javaid especially will go out his way for me and do things a friend wouldn't do, never mind an estate agent. Easily the best.
Babur · 24 May 2022
Agent replied
Babar Thanks for the great review! we will always work to the best of your interest.Thank you again.
★★★★★ 5/5
GoogleMr Javed Haq was extremely professional and placed new tenants in my property within weeks of it becoming vacant. He arranged all the repairs and legal proceedings without me having to do any stressful work. I would highly recommend the service of his team, 5 star top class.
Yasmin · 24 May 2022
Agent replied
Thank you so much for the great review. We're always here to assist you.
★★★★★ 5/5
GoogleWe have used Javaid and team for renting our properties out and found them excellent to deal with and very professional. It doesn't matter whether its Javaid, Bella or Linda you interact with - the service is first rate and I would have no hesitation in recommending them.
Finlay · 24 May 2022
Agent replied
Shirley/Finlay,
Thank you for the kind words. We are always looking to please our clientele. Glad your happy with the service.
★★★★★ 5/5
GoogleIsabella was an incredible help and support for me! I am so grateful to Martin & Co for everything they’ve done to help.
Amanda · 24 March 2024
Agent replied · 20 January 2024
Thank you much appreciated!
★★★★★ 5/5
GoogleIsabella and Javaid are very kind and helpful.. They have been very professional throughout the whole process. Answered all queries instantly and explain the whole renting process very clearly to us. I would highly recommend to everyone that’s is looking for a property to rent.
Sidra · 24 May 2022
Agent replied
Sidra,
Thank you so much for the great review. We will always be here to help. Hope you enjoy your new home.
★★★★★ 1/5
GoogleTitle: Beware of Unprofessional and Discriminatory Practices
Rating: ★☆☆☆☆
I had an extremely disappointing and harmful experience with this letting agent. Not only did they provide an awful service, but their conduct was also deeply concerning. I found the staff to be unprofessional, rude, and completely indifferent to my needs as a customer.
To make matters worse, I experienced instances of racism during my interactions with them, which left me feeling hurt and targeted. This is not something anyone should have to endure while looking for a place to call home.
Moreover, the letting agent made false promises and repeatedly lied about the condition of the property I was interested in. It became evident that they were more interested in making a quick profit than ensuring customer satisfaction.
Their dishonesty and lack of accountability resulted in significant harm to me, both emotionally and financially. I strongly advise others to avoid this letting agent and consider alternative options with trustworthy and reputable companies.
I believe it’s essential to shed light on such practices, as they can adversely affect others looking for housing. Remember to document any evidence of the issues you’ve faced to strengthen your case if needed. If possible, seek assistance from local housing authorities or consumer protection agencies to address your concerns appropriately.
Arctiic · 31 July 2023
Agent replied · 2 August 2023
Sorry, when and where? No record of you interacting with us.
★★★★★ 1/5
GoogleBeware! Worst Letting Agency in Glasgow - Scammers!
I had an absolutely terrible experience with this letting agency. They are hands down the worst agency I've ever dealt with. From the moment I signed the contract, it became evident that they were only interested in scamming me.
Furthermore, they were quick to take my money but provided no value in return. The level of unprofessionalism and lack of empathy for their tenants is astounding.
I would strongly advise anyone looking for a reliable letting agency in Glasgow to steer clear of this one. Save yourself the stress and financial loss by avoiding this agency at all costs. They are not to be trusted, and their practices are unethical.
In summary, I had a dreadful experience with this agency, and I urge others to be cautious and look elsewhere for a trustworthy and respectable letting agency.
The · 29 July 2023
Agent replied · 2 August 2023
Sorry,who, when, no record of you ever interacting with us.
★★★★★ 5/5
TrustpilotHave used Martin & Co
Have used Martin & Co. Shawlands for many years and have had no issues until my last tenant left me with a substantial repair bill after they left. Javaid the proprietor was inspirational in negotiating with the tenant to pay the full amount of the repair bill otherwise I would be out of pocket for a huge amount.
Stuart · 20 December 2023
★★★★★ 5/5
GoogleI have been using Martin and Co (Jav and team) for over a year now and the service provided has been top-class. Extremely friendly, knowledgeable and helpful staff. Always there to provide support with any issues no matter time of day (or night :) ).
Kashif · 25 March 2022
Agent replied
Thanks Kash, here for you 24/7.
★★★★★ 1/5
GoogleThe worst agency ever! Dealing with Linda is just a nightmare, stop causing your tenants stress just because you can't handle it yourself. I've received false accusations from some of their scams that are mentioned on other reviews (trying to accuse me of a cracked mirror that was already broken when I moved in despite me making them aware of this before I even moved in) I'm worried they will take my deposit from me when I move out even though I have already had to repaint the flat from my own money and am left to fix things on my own. Meanwhile I have seen the manager sleeping in the car during office hours while their employees tell you they aren't around. I've been renting the property for 6 years, which is over £30k rent, and still they are unwilling to help me fix basic human needs like a broken washing machine or oven that has stopped working. I can't even cook food for myself during the lockdown. Avoid them at all costs, please contact me if you have had similar problems as this can become a legal case due to high level of incompetency.NegativeResponsiveness, Quality, Professionalism, Value
Mila · 2 June 2021
★★★★★ 5/5
GoogleBeen two weeks now I rented the property through Martin Co, Shawlands. From viewings till handing over key - they are very professional. Bella, Linda, Javaid and the whole agency was outstanding and responsive to emails and calls!
Moh · 31 October 2022
Agent replied
Mohasin,
Thank you for the great review! Very much appreciated by the whole team.
★★★★★ 5/5
GoogleWe had a very good experience with Martin and Co. We were in touch with other letting agents as well however Martin and Co were the quickest and most approachable over phone especially Isabella really helped us.
Kritika · 31 October 2022
Agent replied
Kritika,
Thank you for the great review. Much appreciated by the whole team at Maryin & Co.
★★★★★ 5/5
GoogleFriendly and helpful service. Seem to have a very well knit team. I have dealt with Isabella and Javaid so far and they've been very accommodating :)
Would recommend 👌🏼
MI · 3 May 2023
Agent replied
Irfan,Thank you very much for the high rating you have given us, much appreciated.
★★★★★ 5/5
GoogleWe were tenants with Martin & Co for around two years.
They were the most human letting agency we have dealt with. They were fair with pricing and listened to any problems we had and got back promptly with good responses.
They understood our needs and treated us like real people. Everyone at the office was friendly and accommodating.
We recently purchased our house so will not be renting in the future but would recommend Martin & Co to friends and family as we had such a good experience with them.
Jarred · 16 December 2022
Agent replied · 25 May 2024
Jarred,
Thank you so much for the great 5 star review. You were a pleasure to work with throughout the tenancy.
★★★★★ 5/5
GoogleThe Team at Martin & Co has been amazing. Where every other letting agent failed, Martin & Co was able to solve our search for accommodation seamlessly. The delivery is excellent and professional, right from when we were prospecting tenants to moving in. The staff are very cordial and child friendly because the kids got gifts from them. Our tenancy has been great too with swift response to every inquiry. I will strongly recommend Martin & Co as a preferred letting agent to solve your search for accommodation. Once again, thanks to the entire team at Martin & Co.
John · 16 December 2022
Agent replied · 25 May 2024
John,
Thank you so much for the great review Much appreciated by the whole team at Martin & Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.