Trusted Agent profile · Sevenoaks
★★★★★
444 reviews across 2 platforms
1 Manse Parade, London Road, Swanley, BR8 8DA, Sevenoaks, BR8 8DA
Mann's office in Sevenoaks, at 1 Manse Parade, is rated 3.5 out of 5 across 444 reviews on two platforms, including 221 Google reviews rated 4.7.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
TrustpilotMann Estate agents in Beckenham A1 Customer Service
Mann Estate agents in Beckenham are second to none. Antony and Liam are both diligent and friendly. They turned my rental offer around within days. This was the smoothest rental process I have ever experienced; after all, I'm a well-seasoned rental tenant.
5/5
GoogleVery professional guys, it's a pleasure to rent from your agency. Thanks!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotHorrendous
Horrendous. Couldn’t care less about their tenants in urgent situations like damp in the property after leaks with children under 3 in the property. Communication is non existent after politely requesting to be kept updated. Never felt so uncared for.
5/5
GoogleI have had a very positive experience dealing with this company and in particular a member of their staff by the name of Elle who I found to be extremely helpful, friendly and diligent. Would highly recommend. Many thanks.
Thank you John for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by Elle and the Mann branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.
1/5
TrustpilotI wish I’d read the reviews before…
I wish I’d read the reviews before trying to buy a property via Mann in Ashford. Terrible from start to finish. Impossible to get hold of and when you do, some of the staff are very rude. We decided to buy a house with a different agent. Didn’t realise how bad some estate agents can be until now!
4/5
GoogleA good experience. The staff were friendly and competent and the rental of the house went through quickly and smoothly.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI am writing to request the return of…
I am writing to request the return of my holding deposit. I paid you £415 on 11/09/2023 to reserve a property at 32 Cumberland House The tenancy did not go through. You unlawfully kept my deposit and I want my money back please.
5/5
GoogleThank you very much for your help to find our place. It's pleasure to deal with such a lovely team . It feels like taking to good friends . Very helpful and professional . Fully recommended .
Thank you Marek for your 5* review and wonderful recommendation! Best wishes, Scott
1/5
TrustpilotDo not let with this agent
5/5
GoogleSarah was friendly, professional, and really put me at ease during the signing. Amy was helpful getting us requested information ahead of time.
5/5
GoogleMann have been managing my property letting for about 3 years now, I'm very happy with them, always on top of things, courteous, good communication.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlei HAD A GREAT EXPERIENCE WITH CHARLIE FROM MANNS AT SWANLEY. i RANG HIM SEVERAL TIME AND HE WAS ALWAYS POLITE AND HELPFUL WITH THE DETAILS I NEEDED TO KNOW WITH LETTING A PROPERTY. THANKS YOU CHARLIE.
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
4/5
GoogleA friendly and professional service with a minimum of fuss. Thanks to Amy Cook & Sarah Walker for their time & flexibility.
5/5
GoogleExcellent service from the lettings team at Swanley. Amy and Alexia have been brilliant in assisting with the renting of my property . Highly professional and highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
GoogleFab team! Kept us up with all the process ans helped when we thought it was hard to continue. Very understanding team, cant complain!PositiveResponsiveness
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations
1/5
TrustpilotPaying for what
Avoid im renting a 3 bedroom house.they charge over £160 for there service.i get nothing not once has my property been checked.we have our own maintenance people thank god i have such a good tennant.i have asked luke to sort this out as feel i need a refund.you dont pay for a service and get nothing.
5/5
GoogleVery friendly and helpful team, Shannon Elle Amy and Natalie are always happy to help, they have been fantastic in helping me with my property search, would highly reccomend to friends and family.
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
TrustpilotSupportive and professional
The agents are always responsive to inquiries and are very helpful.All online flat photos are authentic. The homes are in excellent condition.Additionally, they ensure that the home is professionally cleansed prior to your move-in.Every (minor) concern I had has been resolved swiftly.Strongly endorse them
5/5
GoogleVery helpful and friendly staff who all went out there way to help me and my girlfriend move into Property. They went above and beyond Making sure we could secure the property.
Hello James, thank you for taking the time to leave your kind review. All the best to you and your girlfriend in your new home, kind regards, Mark
5/5
GoogleVery friendly, polite and professional.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat Service! Cole really helped me from viewing the property on a Saturday down to Landlord approval and renting the property I wanted. The process was very straightforward and their team is very professional and approachable. I highly recommend them most especially for a first time tenant like me.
5/5
GoogleI got in touch with the MANN agency to rent a house. Very nice ladies from here helped us immediately and found a home suitable for my needs. thank you very much. Recommend with pleasure!
Hi Andrei, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many thanks, Countrywide.
5/5
GoogleI have inteacted with Alexia and Emma from Mann. The overall impression is of high professionalism, repect for customers, kindness and support. Thank you!PositiveQuality
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotVindictive
Vindictive, sneaky, deceitful estate agent who thinks who can bully, intimidate and hold you to ransom by refusing to release the keys for my own property as I chose to go to different estate agent after wasting a month and as I was not satisfied and happy with the service provided.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
