5/5
GoogleAmy Cook was amazing. I would highly recommend this office and especially Amy to look after you every needs.
Trusted Agent profile · Sevenoaks
Mann Swanley Sales reviews in Sevenoaks
★★★★★
444 reviews across 2 platforms
1 Manse Parade, London Road, Swanley, BR8 8DA, Sevenoaks, BR8 8DA
Mann's office in Sevenoaks, at 1 Manse Parade, is rated 3.5 out of 5 across 444 reviews on two platforms, including 221 Google reviews rated 4.7.
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Reviews
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
Google5/5
Google5* experience with Mann Swanley. Great effort by the team led by Laura. Excellent communication and responsiveness.
5/5
GoogleVery responsive, friendly and helpful which is making our move feel much easier! Thank you!
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleGary and his team at Swanley are fantastic, friendly and attentive. I would definately let with them again!.
1/5
TrustpilotIf I could give them no stars I would
If I could give them no stars I would. They are a terrible company. I have been living in a rental flat with mould growing that was proven to be due to the lack of heating in the property yet they have offered no apology and didn’t care that we were freezing during the winter months
5/5
GoogleAlexia delt with our rental property. She was very responsive and made the whole process very easy. Great service!!PositiveResponsiveness
Agent replied · 8 February 2025
Thank you for your great 5* review and recommendation. Best wishes, Lucy, Customer Relations
5/5
GoogleCharlie (MANN, Swanley) showed us 2 really nice flats to rent of which one was absolutely stunning. He helped us competently and supportively to make the right decision. Chloe (MANN, Swanley) guided us through the whole application process in a kind and capable manner. With their help, we found the right flat for our needs. The whole process was a pleasant experience.
1/5
TrustpilotThis is for Mann Countrywide Ashford.
This is for Mann Countrywide Ashford.The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.
1/5
TrustpilotWORSE THAN COVID
WORSE THAN COVIDWe have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.Save yourself time, stress and money and avoid them.
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
1/5
TrustpilotShockingly poor administration
Shockingly poor administration, failure to do the basics on time putting pressure on clients due to incompetence. I am a large scale landlord and due to the appalling customer service they have meted out to me as a guarantorI I am moving all of my properties currently with the Countrywide Group elsewhere in UK to more competent agencies.
5/5
GoogleI moved into my new flat about a week ago, so far Amy and Gary have been extremely helpful and friendly, and have arranged things in a very timely manner! I have never met a decent estate agent in my life so I am VERY pleasantly surprised at the kindness and efficiency of this team. Keep up the great work :)
5/5
GoogleMann Swanley a fantastic team , Chloe and Andrew well done .Thank you for all your help .we really appreciate your efficiency, professionalism , and your care .
Agent replied · 13 January 2025
Good Morning, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service we always aim to provide to all of our customers. Many thanks
1/5
GoogleUnhelpful. Just try to take as much money off you as they can making it up as they go along. Avoid at all costs.
Agent replied · 23 October 2024
Good afternoon Marc, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
5/5
GoogleCouldn't ask for a better letting agency always very helpful and go above and beyond to help their customers
Agent replied · 8 February 2025
Thank you Shannon for your and glowing 5* review of our local Mann Countrywide team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleShannon J was friendly and informative the whole way through. Suppurb support and customer services. Would highly recommend using Mann
Agent replied · 23 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
GoogleVery professional & always there to help with any queries I had. Would definatly recomend all the team at Mann Swanley Branch
Agent replied · 23 October 2024
Thanks for the amazing 5* review. kind regards, Lucy
4/5
GoogleAnswered queries promptly and helped the moving process be hassle free. Highly recommended.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Mann Swanley Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sevenoaks.
