Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have rented my property through…Monika
I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently
Jenny · 20 December 2025
Agent replied · 25 December 2025
Dear Jenny,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and our team. Your satisfaction is our priority, and we're grateful for your continued trust in Andrews.
Best regards,
The Andrews Head Office Team
★★★★★ 5/5
TrustpilotShannae and Sharron are both awesome!
We had the pleasure of being shown around properties by the amazing Shannae. Throughout our process she demonstrated she was very knowledgable about the properties, accommodating to any of our needs, most importantly she was very forthcoming and honest. One of the reasons we chose to move into our property is because of Shannae, safe in the knowledge that if we were to have any problems she would be there to help us. Thank you Shannae! Since moving in the property is being managed by Sharron. Another fantastic member of staff at andrews who has been equally helpful fixing any problems with the property. Very good communication, organised and on top of things. Well done Andrews for having such a great team of people working with you.
Joe · 6 August 2022
★★★★★ 5/5
TrustpilotWell
Well, today I meet Shannon and she was lovely. Honesty she was so friendly and explained everything and best customer service ever.Thank you Shannon and hope see you again
Dawood · 15 February 2024
Agent replied · 12 June 2024
Hi Dawood, thank you for taking your time to leave us a review. Amazing to see that Shannon made such an impression and gave 'the best customer service ever' we know she will be so pleased to read your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat customer service!
I have enquired about flat to buy and was referred to a mortgage advisor. I spoke to Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office. He was very knowledgeable and explained all details in the way that I understood everything. He gave me few options. I didn't secured the house yet but once I will I will definitely call him! Great customer service. Easy to talk with. 100% recommendation!
Agatinia · 15 May 2023
★★★★★ 5/5
TrustpilotThank you for the viewing
Shamiya was friendly and knowledgeable. She was communicative in arranging the viewing and helpful with all the questions I had.
David · 2 August 2024
Agent replied · 24 August 2024
Thank you, David. We're delighted to hear that Shamiya provided excellent service. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotHonest and reliable service..
Annum is really helpfull on each and every stage of the process, she goes an extra mile in delivering exceptional customer services. She is really a nice person.
Margret · 28 February 2024
Agent replied · 12 June 2024
Hi Margret, thank you for the five star review. Brilliant to see you had such a fantastic experience with Annum, thank you for sharing your experience. Thanks, Rhys
★★★★★ 5/5
TrustpilotMeeting with Nicole
Meeting with Nicole was absolutely amazing!she was very polite and welcoming,gave all the needed information about the house!very helpful and positive!I will definitely recommend her to my friends and family!thank you so much Nicole! Xx
Kristine · 20 September 2023
Agent replied · 12 June 2024
Hi Kristine, many thanks for your five star review. Fantastic to see you had a great experience with Nicole when searching for your new home. We really appreciate you taking the time to share your positive recommendation.Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya, Tour
Shamiya was a very kind and understanding lady, it was a lovely tour in a brilliant location.
Bethany · 12 September 2024
Agent replied · 27 October 2024
Thanks Bethany. Good to hear you had a positive viewing experience with Shamiya.
★★★★★ 5/5
TrustpilotExcellent client service
I am most impressed by how diligent and patient the client support advisor, Tracy Burden is. She called me on the first day she took over the case and has been following up on both sides from the beginning all the way to the completion. My purchase was very complicated and lengthy in process, but Tracy was extremely helpful and professional to ensure the transaction happen in the end. I would not buy my house without her help! The hard work from the sales and customer support team is very much appreciated.
Sandra · 28 June 2022
★★★★★ 5/5
TrustpilotSale of property
Kept me informed all the way through my house sale. Did a great job of chasing everyone up. Thank you Tanya and team, excellent job.
Nick · 17 April 2024
Agent replied · 12 June 2024
Hi Nick, thank you for the five star review. Brilliant to see that Tanya and team were on hand to help you out. Thanks again, we know the team will appreciate it, Rhys.
★★★★★ 5/5
TrustpilotAmazing and very professional
Thank you Shannon Bird for your amazing service, we appreciate your kindness ans polite for showing us tje property,Your very professional to work with, well explained everything out inquiry.
Lesthel · 24 January 2024
Agent replied · 12 June 2024
Hi Lesthel, thank you for the great review. It's brilliant to see that Shannon provided a fantastic experience for you on your viewing. Thanks again for the feedback, it really is appreciated, Rhys
★★★★★ 5/5
TrustpilotAndrews are one of the finest agents in…
Andrews are one of the finest agents in this locality. They do own research on the property and near by area which is definitely a wow factor which none of the other agencies do. On top of it Nancy Henley is very nice, calm, friendly and she always has a smile on her face which makes the viewing of the property even more pleasant. I wish lots of success for Nancy as well as Andrews and we hope that we find our new dream home through Andrews. Good LuckBest regards, Manish Thakkar
Manish · 18 June 2022
★★★★★ 1/5
TrustpilotAbsolute disgrace
Renting for 4 years - 4 years of them not dealing with any issues reported. Waiting for the boiler to be fixed in the coldest time of the year for 4 working days before they called plumbers - only because the rebate was mentioned… no inspections whatsoever for 4 years then the whole deposit is being held and released back to the agency to cover “the damage” - even though the property has been damaged and afterwards repainted by the plumbers - £400 to cover just painting the walls. What a hellish experience!
Monika · 15 November 2023
Agent replied · 12 June 2024
Hi Monika, thank you for the review and sorry to see that you feel that the experience as a tenant was not to the level you'd expect. We have looked into your feedback and I believe that my colleague Hannah has attempted to reach out a number of times to try and obtain some further information as to how we can improve our service and learn for your experience. We would of course be keen to have further conversations as and when that may suit yourselves. Many thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent service and communication …
Sameer and Mikesh were absolutely fantastic! I can’t thank them both enough. Excellent service, honest, kind and professional. Best experience and we moved into our wonderful home thanks to them! Highly recommend!!
B.S.Owens · 15 November 2023
Agent replied · 12 June 2024
Hi Bethan, thanks for leaving us a review on Trustpilot too! So pleasing to see you had such a positive experience with us at Andrews, thanks again, Rhys.
★★★★★ 5/5
TrustpilotI met Mukul Mehta the mortgage and…
I met Mukul Mehta the mortgage and protection adviser at the Kingsbury office about 7 years ago when he got me the mortgage and here we are again he helped me again with another mortgage deal for a bigger house, I would highly recommend Mukul to anyone that is looking to buy a house or a flat he made it look easy and took the stress off me. Hussain khan
Hussain · 30 May 2023
★★★★★ 5/5
TrustpilotI received an excellent service by Lorna
I received an excellent service by Lorna from the barnet and kingsbury branch. She was great at handling the referencing process for a new tenant, completing all paperwork at a very fast rate. This was done proactively before the Easter weekend and Lorna ensured a smooth transition to a new tenancy very quickly. She's competent, easy to work with, flexible proactive and responsive to all queries. She always responds to calls I'm very thankful to Andrews and their staff for the meticulous service they offer.
Maria · 24 April 2025
★★★★★ 5/5
TrustpilotExcellent!
I appointed Andrews for the sale of my property and honestly can’t recommend them highly enough. From the outset, all staff have been friendly, professional and efficient. Upon accepting an offer on my property, I was introduced to Emma Willingham, Customer Support Advisor. Unfortunately, I experienced several issues during the conveyancing process and Emma has been absolutely outstanding throughout, going above and beyond the remit of her role to ensure that things continued to move in the right direction. Emma maintained frequent communication with me, offering advice and reassurance during a stressful time, which I am grateful for. I am now in my new home and want to say a huge thank you to Emma, I couldn’t have done it without you!
Kate · 16 May 2022
★★★★★ 5/5
TrustpilotThey will find you a place even if no one else can!
I was looking for a place for a good 1 month in Bristol and just when I was about to give up I reached out to andrew and they helped me secure a property in 3 days. Prompt reply, friendly staff and speedy process of renting. Andrew is the best in Bristol and special thanks to Eleanor Gregory who was extremely helpful in getting the process over the line.
Ayush · 16 June 2023
★★★★★ 5/5
TrustpilotIssy was incredibly friendly and…
Issy was incredibly friendly and provided a fun, laid-back atmosphere while also remaining professional during a property viewing. Thank you Issy! :)
Bailey · 21 May 2024
Agent replied · 12 June 2024
Hi Bailey, thanks for the five star review. Brilliant to see that Issy brought some fun to your viewing. Thanks, Rhys
★★★★★ 5/5
TrustpilotHad a great service from this company…
Had a great service from this company in the southville office. Lisa Bird was very informative and professional.
Ollie · 30 July 2024
Agent replied · 24 August 2024
Thank you, Ollie! We're thrilled to hear about your positive experience with Lisa at our Southville office. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotHIGHLY RECOMMENDED
Me and my partner have been trying to find a good and lower rate for our upcoming remortgage and Mr. Mukul Mehta, the mortgage and protection Advicer from Andrews Kingsbury office was really helpful and patiently on the phone with us to get a new and perfect deal for us. His help and his professional manner was truly amazing and we are definitely happy with our experience. Again, thank you Mr. Mukul Mehta
Marianne · 22 March 2024
Agent replied · 12 June 2024
Hi Marianne, thank you for taking the time to leave us a five star review. Fantastic to see that Mukul was able to help you with all your mortgage and protection needs, we know he will really appreciate seeing your feedback, thanks again, Rhys
★★★★★ 5/5
TrustpilotVery friendly, helpful and efficient
Janine is always very helpful and deals with any issues very quickly. We have been more than happy with the service.
Carly-Ann · 4 June 2024
Agent replied · 12 June 2024
Hi Carly-Ann , Thank you for the five star review. It is great to hear that Janine has been helpful and dealt with your issues quickly. Thanks , Lisa
★★★★★ 5/5
TrustpilotElliot has been super helpful…
Elliot has been super helpful throughout the process of buying our first house. Always responsive, helpful and happy to show us round the house multiple times. Thanks for your help!!
Charlotte · 29 November 2023
Agent replied · 12 June 2024
Hi Charlotte, thank you for the five star review, we really appreciate your feedback. Brilliant to see that Elliot was on hand to assist you through your purchase and was able to answer all your queries. We hope you settle well into your new home! Thanks again, Rhys
★★★★★ 5/5
TrustpilotViewing
We went to view a house. Julie was very polite and welcoming! Gave us a splendid tour in which, we was very happy for.
Michael · 5 April 2024
Agent replied · 12 June 2024
Hi Michael, thank you for the five star review. Brilliant to see that Julie gave you such a good experience when out viewing with us, thanks again we know Julie will really appreciate seeing your feedback, Rhys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
