Every review we hold for the Sefton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible support
Had no heating or hot water for 2 weeks. In my 3 year tenancy, accumulated time without both is over 2 months. Despite numerous plumbers saying boiler needs changing, Entwhistle Green (Warrington) keep letting the landlord patch it up. They also won't petition the landlord for any compensation. They're definitely all for the landlord and don't give a damn about tenants.
Martin · 16 December 2018
★★★★★ 5/5
GoogleExcellent agent. Been renting properties through them for years now and always fill quickly and look after tenants moving in and out. Organised and efficient team. Would highly recommend.
Dan · 28 October 2018
Agent replied · 26 October 2024
Hi Dan
Thank you very much for this 5* review and recommendation! Great to hear the team have provided such good service renting out your properties!
Kind regards, Jake
★★★★★ 2/5
TrustpilotDifficult to contact
Allerton branch lettings, Never seem to be able to answer the phone when calling them, never call back when leaving messages, emails not responded to either.
Alex · 19 February 2024
★★★★★ 1/5
TrustpilotThis House agent is racist they don’t…
This House agent is racist they don’t want to sell houses to Asian peopleThat’s person is Sarah Watson
Abdul · 19 July 2024
★★★★★ 1/5
TrustpilotVERY BAD Not even one star do not even…
VERY BAD Not even one star do not even think to use their services ,very good luck if they pick up the phone they never respond.It’s all about money and than nothingAbsolutely disgrace.
Yossef · 30 August 2023
★★★★★ 1/5
TrustpilotAwful
Awful service from this company. They took 7 weeks to get my share of the deposit feom the previous Tenant and I'm still waiting for the three months rent they took off the new Tenant upon occupation and it's been 8 weeks now. I can't express how much frustration and anger I have. Appalling service.
Colin · 9 July 2019
★★★★★ 5/5
TrustpilotThe sales team at entwistle green (dale…
The sales team at entwistle green (dale street) are incredible! Gemma and Jamie are wonderfulespecially and I can’t thank them enough for selling my flat. They are totally honest about the whole process and are reassuring at such a stressful period. Gemma goes above and beyond to help-do not hesitate to list with them!
Zahra · 23 November 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly recommend.
Louise · 1 November 2023
★★★★★ 5/5
GoogleSam & the team are great. Made buying the house easy and stress free!
Andy · 26 October 2020
Agent replied · 26 October 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleExtremely friendly team in the Crosby Office, wonderful service throughout the purchase of my first home. Highly recommend
Harry · 14 January 2019
Agent replied · 12 January 2025
Hi Harry, many thanks for your 5* review. Congratulations on your first home purchase and hope you are settling in. Best wishes, Tracey.
★★★★★ 5/5
TrustpilotI have just let an apartment through…
I have just let an apartment through Entwistle Green. We had had it on the market with another agent for 3 months with no takers. Gail worked really hard to get it let, and she communicated all her ideas along the way.We are really pleased with the service.Thanks
John · 29 November 2019
★★★★★ 5/5
TrustpilotI have been with entwistle and…
I have been with entwistle and countrywide 5yrs they have always been good.I have just stopped letting property and the help i got from martin Gallagher at entwistle green bury was 101% . He was brilliant and certainly went the extra mile. Great guy i would highly recommend. Anne
Anne · 25 May 2019
★★★★★ 1/5
TrustpilotKeys handed back to rental house on 9th…
Keys handed back to rental house on 9th Sep 22 as we bought our own house. Now 7th Nov 22 still waiting for our deposit, legal action having to be taken now.
Keren · 7 November 2022
★★★★★ 1/5
TrustpilotLied to about exchange of contract…
Lied to about exchange of contract stating it would be done and not to worry. Only to be told, i would have to wait another 5 months. Lies! Terrible estate agents. Very pushy to grab a sale just for some commission
Harmeet · 22 July 2021
★★★★★ 1/5
TrustpilotThe good reviews are fake
Good friends with someone at this company so do not be fooled by these good FAKE reviews made by staff at the branch. This branch is robbing hard working people. Don't be fooled. The staff treat the clients really bad - speakingabout them when they phone for repairs etc
John · 19 June 2017
★★★★★ 5/5
TrustpilotLettingsde
Lettings: find the service in the lettings department to be top quality in particular gail Hines who has always found excellent tenants for us and handled each letting with care and attention to the satisfaction of ourselves and the tenantsWell done
Steve · 26 January 2021
★★★★★ 3/5
TrustpilotRented with Entwistle green in Maghull…
Rented with Entwistle green in Maghull and thought they were very nice. Landlady removed our house from Entwistle and went to Urban Residentials.When our tenancy finished it was a nightmare getting deposit back from Entwistle. Took nearly two months at no fault of our own.
Sandra · 9 October 2019
★★★★★ 5/5
TrustpilotExcellent experience with the Bury office
Excellent experience with the Bury office. Sold my house on days and the whole team were helpful and friendly
D · 4 August 2023
★★★★★ 5/5
GoogleBuying our new home through Entwistle Green has been a breeze, a thoroughly professional service, we are dealing with Heather at the Crosby branch and she has been fantastic in dealing with every enquiry we have. Would recommend to anyone wanting a no-nonsense, personal approach to buying/selling
Louise · 28 October 2016
★★★★★ 5/5
GoogleGreat service from Entwistle Green. Well recommended
All the best
Ged
Ged · 27 October 2019
Agent replied · 26 October 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
TrustpilotGreat service and nice friendly staff
Great service and nice friendly staff. We dealers with Lucy good communication and easy process.
Chris · 30 October 2023
★★★★★ 5/5
TrustpilotEasy dealings and great communication
Easy dealings and great communication. Sydney at the Bury branch was an absolute star and a super help.
Megs · 29 July 2023
★★★★★ 5/5
TrustpilotI have been letting my apartment for…
I have been letting my apartment for last 18 months with entwistle green and I have to say the customer service is excellent, they always keep me informed. I would recommend them to anyone who is looking to let there property.
Rebecca · 9 January 2020
★★★★★ 5/5
Googlefantastic service from malcolm holmes at entwistle green. really helpful an went out of his way to do what he could for us. we're so excited to move into our new home. malcolm has been a great help couldnt of asked for a better estate agent.
Terrie · 28 October 2014
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.