Trusted Agent profile · Sedgefield
★★★★★
1,805 reviews across 2 platforms
3 High Street, Sedgefield, TS21 2AU
Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,805 reviews on two platforms, including 24 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sedgefield.
Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
5/5
TrustpilotQuick, efficient and professional
Robinson's estate agents found me a new tenant within days of advertising my property and my new tenant was the first to view. The staff were friendly and professional.
Hi AndrewThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons are leading the way!
After an awful experience with a previous agent, Robinsons were a breath of fresh air. Really lovely to deal with and efficient in their service provided.
Hi JadeGreat review!! Thank you so much for your positive comment and 5 stars. All at our Durham Letting Office will be delighted. Thanks again.Regards.Simon Wright.Director.
4/5
TrustpilotHouse Sale
I found the Robinsons staff very polite and helpful. Kept me up to date with the progress whilst the property was on the market
Hi Robert,Thanks you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
1/5
TrustpilotRobinson’s accepted an offer on my…
Robinson’s accepted an offer on my parents behalf without the purchaser holding a valid mortage offer! It’s wasted months and cost double solicitor fees which I personally think Robinson’s should pay!!
Hi SueThank you for your comments ref your parents sale. I am sorry you feel that on this occasion the high standards that we set at Robinsons were not met. We have a procedure for checking a purchasers financial situation and having looked at the file it appears this was carried out correctly. Sometimes the lender will then chose not to proceed with the case which is out of our control. It is very annoying but part of the buying and selling setup in the uk. We use all the comments that clients post on Trustpilot to constantly try to improve our service. Thanks again for your review.Regards.Simon Wright.Director.
4/5
TrustpilotJoy at Robinsons was great
Joy at Robinsons was great. Always on hand to provide advice. Had to chase a couple of things myself but given the current circumstances service was great!
Hi KatieThank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotThanks to all at robinsons for a very…
Thanks to all at robinsons for a very smooth transaction ad got us moved in to new house before lockdown again . Had no problems whatsoever
Hi JimmyThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat experience
Great experience, thank you.
1/5
TrustpilotI see most of the good reviews are from…
I see most of the good reviews are from people making Robinson's money. As an ex Tennant, I will happily tell you that I was treated appallingly by the Spennymoor staff.
Hi DavidThank you for your comments in relation to your recent dealings with Robinsons and in particular your bond dispute.I am sorry you feel that you were not treated in the correct manner.We take very seriously every review which we receive whether a 1 or a 5 star rating..This helps us to improve our service which is normally of a very high standard.Thanks again.Regards.Simon Wright.Director
5/5
TrustpilotPerfect service
Very honest and kept in contact from day one, thanks to debbie and all the girls, what a lovely bunch you are, keep doing a great job, wouldn't go elsewhere
Hi Mr Shaw and. Mrs. HudsonThank you for your positive review and 5 stars in relation to our Hartlepool Office. Debbie and her team will be thrilled.RegardsSimon Wright.Director.
5/5
TrustpilotMichael Hughes came late on a Friday…
Michael Hughes came late on a Friday evening to value our home which he subsequently sold for the asking price!I will certainly be using him and Robinson’s again in the future!
Hello LewThank you for taking the time to write some nice words ref Michael. He is certainly an asset to Robinsons and works very hard. I will pass these comments onto him and his team.Thanks againRegardsSimon
5/5
TrustpilotVery pleased with my service at…
Very pleased with my service at Robinsons stockton they helped me to find a new rental home helped out with every last thing i could possibly need very happy
Hi HayleyThank you so much for your positive review ref our Stockton Office.It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service and reasonable price…
Excellent service and reasonable price agreed for the sale. Robinsons team kept us up to date throughout the process and great liaison through the sale.
Hi Paul,Thank you so much for your review and positive comments ref our Darlington office. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAngela based in the Crook branch was…
Angela based in the Crook branch was extremely helpful and went the extra mile - great ongoing communication would definitely recommend using Robinsons
Hi Joanne,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotThey are very friendly and helpful they…
They are very friendly and helpful they have kept us informed at all times and assisted our purchase through teo lockdown and over christmas.
Hi Joan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse sale
I had a first class sale with Robinsons, staff were always efficient and friendly and I almost always dealt with the same person which was a big help.
Hi Traceylovely review!!Thank you so much. The team at Darlington will be thrilled.RegardsSimon Wright.Director.
5/5
TrustpilotI had a really great experience when…
I had a really great experience when buying my house through Robinsons Darlington all the staff are really nice helpful and kept me upto date with my purchase.
Hi FionaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotNo problems at all.
No problems at all.Keith and his office team are very easy to deal with and answered every query.A very positive attitude by everyone I dealt with.Would recommend 5*
Hi DeanThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent customer service
Excellent customer service - constantly chasing all parties and updating on progression of sale. They ensured everything worked to a timescale which resulted in a smooth sale.
Hi Mr WhiteheadThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish, could not fault the Spennymoor team. Excellent communication and regular updates. I have no hesitation in recommending them. Many Thanks
Hi AshleyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat staff
Great staff. Follow up and chase when required to get the sale moving/complete.
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotNice and friendly staff who are very…
Nice and friendly staff who are very approachable and are always looking at how they can help make the purchasing process go as smooth as possible.
Hi Abi and Nathan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotHad my house on the market for nearly 2…
Had my house on the market for nearly 2 years with different estate agent with hardly any viewings. Robinson’s had it a few months and it was sold. Highly recommended.
Hi JenniferThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector
5/5
TrustpilotThanks for selling my house!
Very good communication with me when selling our house and persistent chasing of our purchaser once a deal was struck. Thank you especially to Joy in Darlington branch.
Hi HilaryTank you so much for your positive comments ref our Darlington Office. The team including Joy will be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotI can not find fault the service Megan…
I can not find fault the service Megan gave was first-class, friendly, helpful and very professionalTruly excellent throughout my dealings with her Can highly recommend
Hi GregGreat review!!Thank you so much.Magan will be thrilled with your positive response.CheersSimon Wright.Director.
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Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sedgefield.
