Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood service from Robinsons
The staff are very pleasant and helpful. During my dealings with Robinsons have been happy with the service given and they always ring back when they say they will.
Susan · 27 July 2018
Agent replied · 17 June 2024
Hello SusanMany thanks for your review and lovely comments. I will pass these onto the branch.Kind regardsSimon
★★★★★ 5/5
TrustpilotGood service from Robinsons
The staff are very pleasant and helpful. During my dealings with Robinsons have been happy with the service given and they always ring back when they say they will.
S · 27 July 2018
Agent replied · 28 December 2024
Hello SusanMany thanks for your review and lovely comments. I will pass these onto the branch.Kind regardsSimon
★★★★★ 1/5
TrustpilotSince when does an overcharging estate…
Since when does an overcharging estate agent request the minimum salary before you apply for a rented property?Probably against the diversity act and gets away with it!
Gary · 11 September 2019
Agent replied · 17 June 2024
Hi GaryThis is our policy to protect our clients.We are no different to most letting agents on this matter.RegardsSimon WrightDirector
★★★★★ 5/5
TrustpilotHelpful
Helpful, flexible team. I can recommend them even to very beginners in buying a property....just like me. The properties with Robinson's are good in value for money
Dr · 11 September 2019
Agent replied · 17 June 2024
Hi Dr BarsonyThank you very much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery happy with Robinsons
Very happy with Robinsons, competitive price and first class service. Will be using them for all of our property sales moving forward.
Ricky · 24 March 2021
Agent replied · 17 June 2024
Hi Ricky,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotAbove and beyond
Couldn’t have done anymore than Joy did for me, she went above and beyond in every way possible couldn’t thank you anymore great customer service.
Mr · 8 June 2020
Agent replied · 17 June 2024
Hi Mr WatsonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotStaff were incredibly helpful. (Purchase)
Staff were incredibly helpful in my property purchase, they really went out of their way to give me a good service and helped me along the whole process.
Mr · 10 March 2019
Agent replied · 17 June 2024
Hi Mr KippinThank you so much fro your positive comments with ref to our Durham branch. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotROBINSONS were very efficient for us…
ROBINSONS were very efficient for us during the course of our sale. Altogether it was a very posits experience and I would have no hesitation in recommending them.
Dear · 25 February 2019
Agent replied · 17 June 2024
Hi Mr and Mrs TobinThank you so much for your positive comments in relation to our Hartlepool office. The team will be delighted with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery pleased with our estate agent who…
Very pleased with our estate agent who kept us informed of progress at all times. Very courteous, helpful and reliable.Many thanksPaul Williams
Customer · 19 March 2021
Agent replied · 17 June 2024
Hi Customer,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service
From valuation to completion we were kept informed as much as possible and always someone available to respond to our queries, thanks!
Mr · 17 March 2021
Agent replied · 17 June 2024
Hi Mr and Mrs Bell,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Could not fault them, They even chased the solicitor up for us which we should never appointed in the first place. but that's another story!
Martin · 24 August 2019
Agent replied · 17 June 2024
Hi MartinThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotA very efficient and organised team who…
A very efficient and organised team who are always available to help with the whole process from start to finish, and help guide customers at every stage.
Mr · 20 August 2019
Agent replied · 17 June 2024
Hi Mr JohnsonThank you so much for your review and 5 stars. It is very much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotCouldn't recommend Robinsons enough
Couldn't recommend Robinsons enough. Always polite and helpful, communicated throughout the process. Thank you to everyone at the marton office
Mrs · 3 August 2021
Agent replied · 17 June 2024
Hi Mrs Holdsworth,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWonderful service from Joy Cruddas
Wonderful service from Joy Cruddas. So much so we have just sent her a thank you card. Couldn’t recommend Robinsons highly enough.
Lesley · 2 March 2021
Agent replied · 17 June 2024
Hi Lesley,Thank you so much for your review and very positive comments ref our Darlington Office. Joy and all the team will be delighted with your review. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons did a really great job for us…
Robinsons did a really great job for us when others before them had failed. They kept us informed, were always cheerful and of course sold the house!
Beechwood · 17 July 2019
Agent replied · 17 June 2024
Hi Mr beechwoodThank you for your positive review and 5 stars ref our Spennymoor Office.It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, fantastic communications, made the whole process of house sale painless!Thanks to all the team at the Darlington office.
Paul · 12 July 2021
Agent replied · 17 June 2024
Hi Paul.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI was really pleased with the service…
I was really pleased with the service they provided, friendly always willing to talk to you , I would recommend wildly recommend them.
Maureen · 6 November 2020
Agent replied · 17 June 2024
Hi Maureen,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons' staff are friendly and very…
Robinsons' staff are friendly and very helpful. They are a joy to work with and we would highly recommend them to anyone moving to the Ingleby Barwick area.
Jen · 25 October 2018
Agent replied · 17 June 2024
Hi JenThank you very much for your very positive comments in relation to our Ingleby Barwick branch.I will pass on your good wishes to Richard and his team.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWe found Robinson to be helpful and…
We found Robinson to be helpful and available at any time to answer quiries.Making a difficult process as painless as possible.
Peter · 15 April 2021
Agent replied · 17 June 2024
Hi Peter,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinson provided a.professional…
Robinson provided a.professional service with a warm and friendly atmosphere. As I live in Spain they kept me informed all the time. This was greatly appreciated.
Anthony · 17 October 2019
Agent replied · 17 June 2024
Hi AnthonyThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery helpful throughout the sale of my…
Very helpful throughout the sale of my property, happy to help with any query I had, always very informative and updated me throughout, thanks everyone at Robinson's!
Amber · 30 April 2019
Agent replied · 17 June 2024
Hi Amber,Great review!! Thank you so much for your positive comments ref our Durham Office.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThanks to all the team
Thanks to all the team, sales and aftersales for all their help and professionalism. Have used before and will definitely use again. A pleasure to deal with.
Mr · 26 April 2019
Agent replied · 17 June 2024
Hi Mr MonkThank you very much for you positive comments ref our Darlington Branch. It is great to hear that the service is of a high standard on a consistent basis.Thanks again.Regards.Simon Wright.Director.
★★★★★ 2/5
TrustpilotWent to see the house 3 times
Went to see the house 3 times. I saw 2 different agents and each time, they couldn’t answer any questions I asked. Instead of finding out, they suggested each time that I ring the office myself. Inexperienced in selling and customer service.
C · 17 November 2022
★★★★★ 5/5
TrustpilotVery professional friendly and…
Very professional friendly and efficient service . Couldn't believe how quickly our house sold . Thankyou to all concerned. xx
James · 22 June 2021
Agent replied · 17 June 2024
Hi James,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
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