Trusted Agent profile · Sedgefield
★★★★★
1,805 reviews across 2 platforms
3 High Street, Sedgefield, TS21 2AU
Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,805 reviews on two platforms, including 24 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sedgefield.
Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst Class service from agreeing a…
First Class service from agreeing a sensible price and then getting a buyer within a set target period of 6 weeks. As property empty, weekly internal checks were made as part of the service. Thank You.
Hi Mr and Mrs BeerThanks you so much for your positive comments. We really do appreciate it.I will pass on your comments to the Durham team. Thanks once again.CheersSimon
5/5
TrustpilotTwo viewings booked within 24 hours...
Two viewings booked within 24 hours and one of those booking bought the house. Offer received within 1 week of placing the property with Robinson's. What more could you ask for?
Hi BobGreat review!!! Thank you.All the team at Hartlepool will be thrilled.I will pass on your good wishes to them .RegardsSimon Wright.Director.
5/5
TrustpilotGreat service and very patient
Great service and very patient. Quick replies by telephone and email friendly professional service.Highly recommended if wishing to buy,sell or rent a house I have used all three services and been very impressed with the professionalism.
Hi Mr Greythank you so much for your review and 5 stars.it is much appreciated regardssimon
5/5
TrustpilotThe Durham Branch of Robinson's is a…
The Durham Branch of Robinson's is a professional and friendly concern.Once a suitable tenant was found, everything was finaslised with speed and organisation.Thanks
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotSimply the best
I cannot thank the team at Robinsons Sedgefield enough Ryan, Jade and Sharon. Excellent communication throughout my dealings with them.Went above and beyond for me Thanks guys
Hi D Harding.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent Team
All of the Robinsons staff I dealt with from initial enquiry call to dealings with my buyers were all very professional, personable and very helpful. Would recommend without question
Hi GS,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Trustpilotall the staff at Robinsons gave gone…out of their way to be helpfu;
all the staff at Robinsons gave gone over and above what I envisage their job description to be,In particular I would like to mention Joy, who has gentle pushed ther sale through to completion.
Hi JoanThank you so much for your positive comments ref our Darlington Office. All the staff including Joy will be delighted with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class evertime
Robinsons have sold 4 houses in 6 years for me. They have been consistantly quality everytime. Viewing confirmations via email every time and always on the ball with feedback and news.
Hi BenGreat review!! thank you so much.The team at Hartlepool will be delighted with your positive comments.CheersSimon Wright.Director.
5/5
TrustpilotExcellent and professional service.
Excellent and professional service from start to finish. Everyone concerned was always very kind and helpful. If ever I move house in the future I will have no hesitation in choosing Robinson’s again.
Hi Peter,Thank you so much for your very positive comments ref our Hartlepool Office.All the staff will be delighted with your review and 5 stars.Regards.Simon Wright.Director.
5/5
TrustpilotOutstanding
Amazing, professional and courteous, sold my house when other agents couldn't and were always there to answer my questions. Communication was ongoing at every stage. Lovely people a credit to your profession.Thank you
Hi CustomerThis is a great review!!Thank you so much for your positive comments ref our Durham Office. The team there will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotThe service we received was excellent
The service we received was excellent, we were kept up to date throughout the whole process and felt supported and very happy with everything. I would recommend Robinsons to anyone with complete confidence.
Hi Jean.Thank you so much for your very positive comments ref our Stockton Office. The team there will be delighted. Thanks again.RegardsSimon Wright.Director.
5/5
TrustpilotWe were really happy with Robinsons…
We were really happy with Robinsons service.Lots of viewings booked in straight away, great communication throughout, everything went smoothly with our sale. We would certainly recommend Robinsons.
Hi Mr and Mrs Lewis.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery good
I bought a repossession house from Robinsons in Marton everyone was great and very efficient, very stressful but worth it in the end! I would use this branch for future purchase / Sales.
Hi Mr DormanThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service
First class service . Helpful friendly staff kept me well informed all the way. Responded to any queeries promptly and offered advice when required.. would not hesitate to recommend.
Hi Mr Hastie,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
1/5
TrustpilotThe horrific experiences below were…
The horrific experiences below were endured at 4 St Gilesgate. I would very much hope for an apology/ explanation as to why there was repeated failure to meet basic living condition standards..
Hi EmilyThank you for your reviews which we do take very seriously. I have looked at your file and can see that where there were problems reported these were dealt with in a professional manner. If you do feel that you are still unhappy with the outcome you are more than welcome to use our complaints procedure by contacting our head office.Regards.Simon Wright.Director.
5/5
TrustpilotVery good from start to finish
Very good from start to finish, would use again when I move, Joy in after sales is a joy 🤣 she kept me focused in a very stressful time x
Hi Jan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotWell done Robinson’s
Well done Robinson’s , arranging a viewing and communication first class.On viewing all questions answered and left the property suitably impressed.Would recommend this estate agent to anyone who is looking for a property
Hi MarlonThank you very much for your positive comments. They are much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse under offer in 2 weeks with them
House under offer in 2 weeks with them, great company to deal with.The Staff at the local branch were full of support and we were kept informed all the way. Great Company. Many Thanks.
Hi Mrs CassonThank you so much for your comments and 5 stars. It is much appreciated.RegardsSimon
5/5
TrustpilotExcellent personal service provided
Excellent personal service provided by pre and post sales staff, nothing was the bother feel they went above and beyond to ensure a smooth purchase was achieved and deadlines were met.
Hi Kaye,What a great review!! Thank you so much. The team at Crook will be delighted with your comments.Regards.Simon Wright.Director.
5/5
TrustpilotHad a great experience with Robinsons
Had a great experience with Robinsons, kept me informed from beginning to end, all staff were easy to deal with, Angela in particular delivered a first class customer service. Thanks to you all.
Hi Margaret.Thank you very much for your review and 5 stars.I will pass on your good wishes to Angela and the team at Crook.Regards.Simon Wright.Director.
5/5
TrustpilotSale of flat
We chose Robinsons to sell our home and they didn’t disappoint. They seem to have a good buyers list and deal with request on a timely manner.
Hi Customer,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotEveryone was really nice and kept in…
Everyone was really nice and kept in touch well, my house buying process took longer than usual due to various Covid-related things, but Robinsons were still good
Hi Rachel,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotMany thanks for your patience during…
Many thanks for your patience during the long process of buying our recent property but we got there in the end
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
4/5
TrustpilotSold in April
Sold in April, completed in August! Robinsons were good at keeping me informed about progress and they chased the solicitors for both parties fairly regularly.
Hi Sarah BThank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sedgefield.
