Trusted Agent profile · Sedgefield

Robinsons Sedgefield reviews

4.8

★★★★★ Excellent

1,805 reviews across 2 platforms

3 High Street, Sedgefield, TS21 2AU

Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,805 reviews on two platforms, including 24 Google reviews rated 4.2.

Google logo

4.2 / 5

24

Reviews on Google

This office

Trustpilot logo

1,781

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and helpful service

Professional and helpful service (I dealt with the Crook office). Always available on the phone and worked behind the scenes to ensure as smooth a buying process as possible.

Customer · 24 November 2021

Agent replied · 17 June 2024

Thank you Peter for your lovely review of our Crook office, its much appreciated. Alex and his team will be over the moon. Regards Keith Mason, Senior Manager

1/5

Trustpilot

Absolutely disgraseful

Absolutely disgraseful. Waited two years for repairs still not compleated after phonecalls on a weekly basis .Looks as if we going to be in same position as last Xmas .Wish I could add photos on this review!

Ann · 28 November 2019

Agent replied · 17 June 2024

Hi AnnThank you for your review. I am sorry that the high standards we set in our offices were not met in your case. I have been in touch with the Bishop Auckland Office and i understand the problems have been resolved. We all wish you a merry XmasRegards Simon Wright.Director.

5/5

Trustpilot

First class service from start to…

First class service from start to finish all the staff Are very helpful and friendly they keep you informed at every stage . Thank you to all the staff for taking the stress out of selling my parents bungalow

Dear · 23 October 2018

Agent replied · 17 June 2024

Hi Mr PayneThank you so much for your positive comments in relation to your dealings with our Hartlepool office.I will pass on your good wishes to Debbie and her team who will be delighted.Thanks again.RegardsSimon Wright.Director.

4/5

Trustpilot

Lovely friendly estate agents ...good…

Lovely friendly estate agents ...good to deal with when purchasing a property and going through legal stages.

Samantha · 1 April 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Excellent service from Sedgefield

Excellent service from Sedgefield. Ryan, Sharon and Danni are a credit to your company. Always friendly, prompt and knowledgeable. Spot on team.

Graham · 4 October 2022

Agent replied · 17 June 2024

Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Given an unusual set of circumstances…

Given an unusual set of circumstances Robinsons worked hard to make things happen and got us in our new home in under 7 days and from 270 miles away.Professional, friendly and efficient.

Martin · 2 April 2021

Agent replied · 17 June 2024

Hi Martin,Great to hear you had exceptional service from our Stockton Office. Thank you you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Super Robinson's

Brilliant service took care of everything, daily updates via telephone ,emails , always available to answer any questions/ queries ,took care of all viewings and a very fair price for there services

Mr · 27 March 2021

Agent replied · 17 June 2024

Hi Mr Nelson,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.

5/5

Trustpilot

I bought my house from Robinsons

I bought my house from Robinsons. Didnt have much contact with them only at start and end of transaction but they were always helpful and efficient.

Irene · 25 March 2022

Agent replied · 17 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Found me 5 potential new tenants for…

Found me 5 potential new tenants for each of my properties within a very short period. No problems. Have been using them for several years to fund and vet new tenants.Great Service

Mr · 4 March 2021

Agent replied · 17 June 2024

Hi Stephen,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Always kept me up to date.

Always kept me up to date.Available at all times providing the perfect service. Very professional 👏

Alison · 14 April 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Happy with the Support

Really good support from all staff involved helping us to market and sell our house. Have worked with them in the past and will continue to work with them in the future.

Darlington · 15 February 2021

Agent replied · 17 June 2024

HiThank you so much for your review and 5 stars. it is much appreciated.RegardsSimon Wright.Director.

5/5

Google

Good customer relations, very friendly approach, informative, and always willing to try to answer questions quickly & knowledgeably. If they cannot give answers, they come back as quickly as possible to hive the information.

George · 25 March 2024

5/5

Trustpilot

Very friendly and helpful staff who…

Very friendly and helpful staff who work very to make a sale . Many thanks

Savva · 12 May 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

A stressful and emotional time made…

A stressful and emotional time made easier by the wonderful staff at Robinsons Crook .Kept me updated at regular intervals and weren't afraid to push solicitors when the need arose

Helen · 7 July 2021

Agent replied · 17 June 2024

Hi Helen.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Another fantastic experience

Another fantastic experience from Mark, Lindsey, Claire and the rest of the team at the Stockton branch. The most professional service. You feel like you are speaking to friends. 10/10. Faultless! Thankyou for everything.

Rachel · 5 July 2020

Agent replied · 17 June 2024

Hi Rachel,Great review!!! Thank you so much for your 5 stars. The staff at Stockton will be delighted and i will personally pass on your good wishes to them.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons are one of the best

I’m really pleased with Robinson’s and all the staff. They were great, always polite and friendly. I was kept up to date all the way through and their prices are very reasonable. I would highly recommend them.

Customer · 25 April 2019

Agent replied · 17 June 2024

Hi Customer.Thank you so much for your very positive comments with ref to our Durham Office. The team there will be delighted.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons estate agents were first…class

Robinsons estate agents were first class for service and communication they gave a very realistic valuation of our property and the advertising and pictures were excellent they come highly recommended from us.

RAY · 7 January 2021

Agent replied · 17 June 2024

Hi Ray,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

An Excellent Service

The team at Robinsons provided a fantastic service from start to finish. They were professional and knowledgeable throughout and sold my property extremely quickly. I have all ready recommended them to a friend who is looking to sell.

Rebecca · 9 August 2018

Agent replied · 17 June 2024

Hi Rebeccathank you so much for your very kind words ref the sale of your property. The staff at Spennymoor will be thrilled.I will pass on your good wishes to themthanks for taking time to post your review.regardssimon

5/5

Trustpilot

Brilliant service

Brilliant service. Would like to mention Rebecca who dealt with me, if it wasn’t for her pushing I wouldn’t have received the key yet. So thank you for your brilliant service.

Lizy · 30 March 2021

Agent replied · 17 June 2024

Hi Lizy,Thank you so much for your review and 5 stars. I am sure Becky will be delighted with your positive comments. I shall pass on your good wishes to her and all the team at Middlesbrough.Regards.Simon Wright.Director.

5/5

Trustpilot

Highly recommended

Highly recommended....I have nothing but praise for the staff of the Stockton Office. They worked very hard to sell the property and were always available to give assistance when needed. Thanks to everyone concerned

Ken · 4 June 2020

Agent replied · 17 June 2024

Hi KenThank you so much for your review and 5 stars with re to our Stockton Office.The staff will be delighted with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

Chester le street branch...Highly recommended

I Use Chester Le Street branch on a regular basis for finding tenants & have used them for sales in the past. They are my go to team. Reliable & professional.I can highly recommend them.

Angela · 21 January 2020

Agent replied · 17 June 2024

Hi AngelaThank you very much indeed for your review and 5 stars ref our Chester Le Street branch. The team there will be thrilled.Regards.Simon Wright.Director.

5/5

Trustpilot

Very professional & competitive service…

Very professional & competitive service from start to finish in sale of our property through Robinson’s Durham

Flo · 14 February 2023

Agent replied · 17 June 2024

Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Excellent team at Robinson’s

Thank you all ...great service very helpful with difficult house purchase many many thanks especially to Becky for going the extra mile Thank you again to a great team Shirley Selby

Shirley · 1 March 2021

Agent replied · 17 June 2024

Hi Shirley,Thank you so much for your review and 5 stars. Becky and all the team at Middlesbrough will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Thanks very much

Thanks very much to Victoria for overseeing my recent purchase. All questions answered and responded to promptly and ensured I was kept up to date along the way.Very much appreciated.

Neil · 6 May 2021

Agent replied · 17 June 2024

Hi Neil,Thank you so much for your review and 5 stars. It is much appreciated. I shall pass on your good wishes to Victoria.Regards.Simon Wright.Director.

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