Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEXCELLENT 5 STAR SERVICE
An excellent service with very friendly and approachable staff - not to mention patient! I haven't been the easiest client, with problematic purchases - but they showed patience and care which was very much appreciated. Highly recommended.
Jane · 16 June 2020
Agent replied · 17 June 2024
Hi JaneThank you so much for your positive comments with ref to our Crook Office. The team there will be delighted.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotStockton office
All the Stockton office staff deal with everything in a friendly and professional manner.The result being, we got there in the end with a smile and a laugh along the long, long road to a successful sale!!!
Of · 11 June 2020
Agent replied · 17 June 2024
Hi GordonThank you so much for your positive review in relation to our Stockton office. The team there will be thrilled with your comments. I will pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSolidly professional
Solidly please professional - because of their good knowledge of the market and prospective buyers the bungalow sold to the 3rd viewers within 24 hours of being marketed! Sold as the FOR SALE was being put up in the garden 😁
Dr · 6 July 2018
Agent replied · 17 June 2024
Dear Dr MoirThank you so much for your positive comments. I will pass them onto the team at Durham.We are always trying to improve our service and with comments like these we know we are achieving this.Thanks againSimon
★★★★★ 5/5
TrustpilotThe service provided by the sales team…
The service provided by the sales team at Robinsons was professional, friendly and efficient. My main contact was with Keighley, who was very helpful.
Paul · 25 September 2022
Agent replied · 17 June 2024
Thank you for your review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 4/5
TrustpilotTop marks
Top marks. Very happy. Only thing id say is putting up sold sign and taking off the market before sale is fully agreed as buyers could still of pulled out at any time. Many thanks.
Mr · 3 December 2020
Agent replied · 17 June 2024
Hi Mr Owens,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVicki (Durham) was excellent throughout…
Vicki (Durham) was excellent throughout the year. Very quick to answer any problems or queries.
Harry · 17 July 2023
Agent replied · 17 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 4/5
TrustpilotVery helpful
Very helpful, polite and professional staff. The photographs of our property were excellent and showcased it really well. We think this helped us get lots of early viewings and a quick sale. Many thanks.
Mrs · 27 February 2021
Agent replied · 17 June 2024
Hi Helen,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotIt’s a pleasure doing businesses with…
It’s a pleasure doing businesses with this agency. Really good communication all round, taking me through every step of the way. I would recommend them to family and friends. Thank you guys.
Mr · 27 July 2021
Agent replied · 17 June 2024
Hi Mr Duffy,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse Purchase
The house we purchased was vacant and Robinsons were very accommodating in regard to viewings. The purchase was not straight forward but all the dealings we had with Robinsons were positive. They were friendly, helpful, informative and polite.
Miss · 18 December 2019
Agent replied · 17 June 2024
Hi JaneThank you so much for your positive review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Thanks again Sam and all the staff at Bishop Auckland Agency excellent service and honesty which is extremely important, contact with me and updates brilliant no questions left unanswered Good luck with the future
Sean · 19 February 2021
Agent replied · 17 June 2024
Hi Sean,Thank you so much for your review and 5 stars. Sam and his team at Bishop Auckland will be delighted.I will pass on your good wishes to them all.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent people to work with
Things could hardly have gone any more smoothly. Initial information and viewing appointment went well. Dealing with the offer and acceptance was very quick. Everyone kept me in the loop with developments. Staff were, without exception, friendly, helpful and informative.
Mr · 7 November 2018
Agent replied · 17 June 2024
Hi Mr HensonLovely comments! Thank you very much for posting your review and giving us 5 stars.It is very much appreciated and all the staff at Darlington will be thrilled.Thanks again.Regards.Simon Wright.Director
★★★★★ 5/5
TrustpilotReally helpful with the sale of our…
Really helpful with the sale of our property. Went above and beyond and we managed to agree a sale within 2 working days. Thank you for all of your help, very professional, friendly and approachable.
Bethany · 6 November 2020
Agent replied · 17 June 2024
Hi BethanyThank you so much for your review and 5 stars. Great to hear the service was of a high standard at our Crook Office. They are a great team and i will pass on your positive comments to them.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotJoy in the Darlington branch was well…
Joy in the Darlington branch was well informed and kept me up to date each step of the way, which gave me confidence and eased some of the stress that house selling/buying causes. Would recommend.
Mrs · 5 November 2020
Agent replied · 17 June 2024
Hi Mrs Armstrong,Thank you so much for your positive comments ref Joy and the Darlington Team. They will all be delighted with your review.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotExcellent estate agents from the moment…
Excellent estate agents from the moment I listed the property to getting the sale proceeds. Kept you informed of developments in a timely manner. Always friendly and professional. Could not fault them in any way.
Customer · 2 November 2020
Agent replied · 17 June 2024
Hi MikeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse move
Absolutely fab staff so patient and friendly nothing was any trouble they guided us and explained every step of the process fab team well done
Gillian · 25 July 2022
Agent replied · 17 June 2024
Thank you for your lovely review, its very much appreciated. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotA good performance, despite the coronavirus
I've been impressed by how well the selling of my property has been. It only took 2 months from placing on the market to completion, even though the coronavirus caused businesses to halt operations.Thank you Robinsons
Marie · 14 July 2020
Agent replied · 17 June 2024
Hi MarieThank you so much for your review and 5 stars ref our Darlington Office. it is great to hear that the service was good despite the current problems.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotBuyer
Darlington branch were very supportive during my purchase. They gave me advice and kept me up to date throughout. Joy helped move the sale on contacting relevant parties. Would recommend.
Mature · 8 November 2021
Agent replied · 17 June 2024
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
★★★★★ 5/5
TrustpilotThey were amazing with the purchase of…
They were amazing with the purchase of our house, putting our solicitors to shame! Regular updates and chasing up to ensure the purchase went as smoothly and quickly as possible (despite being held up by our own conveyancer..)
Dear · 16 October 2019
Agent replied · 17 June 2024
Hi Miss FoxThank you so much for your very positive review ref our Hartlepool Office. The whole team will be delighted with your 5 stars.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI had a super quick sale and purchase…
I had a super quick sale and purchase via Robinson’s at Crook. The sale brochure and photos fantastic and the communication was excellent. Even though we had a difficult buyer Robinson’s tried to make it as smooth as possible
Lisa · 23 April 2019
Agent replied · 17 June 2024
Hi Lisa.Thank you very much for your very positive comments in relation to our Crook Office.It is great to hear that once again the Crook Office are going the extra mile.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFocused, determined and good listeners
First class service from Valuer & all office staff.Always available and listened well to our requests & requirementsDidn't run away from difficult issues.Valued their input at every stage.Focused on he job and determined to get the right result.Recommended.....
Colin · 10 October 2019
Agent replied · 17 June 2024
Hi Colin and Jennifer,Thank you very much indeed for your review and 5 stars. The staff in Durham will be over the moon with your positive comments.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotSympathetic to the stresses!
Robinson’s remained involved throughout the process of buying the house- They continued the communication between the seller and myself, up until exchange of contracts. Buying a house can be stressful and Robinson’s endeavoured to support both parties where possible.
Miss · 8 April 2019
Agent replied · 17 June 2024
Hi Miss MoonieThank you very much indeed for your positive comments in relation to our Middlesbrough office.it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotOutstanding service as always
Outstanding service as always. The staff at Robinsons go over and above to make the sale / purchase process as smooth as possible. From valuation through to completion nothing is too much trouble.
Emma · 22 March 2021
Agent replied · 17 June 2024
Hi EmmaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFab service
We didnt sell through Robinsons but our buyer sold with them and communication between Robinsons and our estate agents were excellent. Nothing was any trouble and we were always kept updated.Great staff within the Crook branch :)
Peter · 30 January 2020
Agent replied · 17 June 2024
Hi Peter and HelenThank you so much for your brilliant review!!It is lovely to hear that even though you didnt sell your home through our agency your experience of our company was excellent.I will pass on your positive comments to the team in Crook.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery helpful all the way through the…
Very helpful all the way through the process of buying
Brenda · 23 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.