Trusted Agent profile · Sedgefield

Robinsons Sedgefield reviews

4.8

★★★★★ Excellent

1,805 reviews across 2 platforms

3 High Street, Sedgefield, TS21 2AU

Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,805 reviews on two platforms, including 24 Google reviews rated 4.2.

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4.2 / 5

24

Reviews on Google

This office

Trustpilot logo

1,781

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellant service we have recieved from…

Excellant service we have recieved from lettings and selling ,staff especially claire have been very professional,supportive keeping us up to date on the progress no matter how many calls i make they are very polite and effiicient in their roles.We would recomend Robinsons to all our friends becasue of the service we have been experianced .

Sharon · 25 March 2021

Agent replied · 17 June 2024

Hi Sharon,Great review!! Thank you so much. It is lovely to hear such positive comments. All the team at Crook will be delighted.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

During a long period of time to…

During a long period of time to purchase a new home the office staff from Robinsons have been very helpful. The weekly phone calls have been great and kept me informed of how the purchase is moving on. Thank you to all the staff and during these difficult times for the time they have given me.

Henry · 23 March 2021

Agent replied · 17 June 2024

Hi HenryThank you so much for your review and 5 stars. All the staff at Hartlepool will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

5* service from Sedgefield branch of…

5* service from Sedgefield branch of Robinson's. Fantastic photography and communication by Ryan in selling our home. Brilliant expertise by the rest of the team by Dani and Sharon with assisting in selling and purchasing of new property. I would definitely recommend to others.

HW · 12 December 2022

Agent replied · 17 June 2024

Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

We have used Robinsons (Spennymoor…

We have used Robinsons (Spennymoor office) to sell our home and also to purchase our new home and the service is absolutely second to none. We dealt with the manager Sam & the girls in the office and they were so patient & informative and I wouldn’t hesitate to use them again!

Shannon · 26 November 2021

Agent replied · 17 June 2024

Hi Shannon. Thank you very much for your 5 star review of our Spennymoor team. Regards Keith Mason, Senior Manager

5/5

Trustpilot

Happy Customers

The Crook team were very helpful and often went out of their way to make sure that Tina and I were aware of what was happening. By e-mail or text or face to face as both of us are deaf. Considering how long it took to complete the sale. Well done to them for their patience.

Ian · 12 February 2021

Agent replied · 17 June 2024

Hi Ian and Tina,Thank you so much for your review and 5 stars ref our Crook Office. All the team there will be thrilled with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons Estate Agency Sedgefield

We have worked recently with Ryan, Sharon and Danni at Robinson’s Estate Agency in Sedgefield. They were always well informed, professional and friendly.I can highly recommend them. Judith Watson

Stan · 17 January 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

2/5

Trustpilot

Multiple issues with the house

Multiple issues with the house since i moved in (broken boiler, shower leak, damp, bad electrics) 4 months later only one of which has been fixed. Because of the damp i am having to bin my belongings next to the wall where the damp has spread as they are mouldy

Emily · 26 February 2022

Agent replied · 17 June 2024

Thank you for your review Emily. We have tried to contact you for further information, but without success. If you could provide more information to info@robinsonsdurham.co.uk, I would be happy to look into this for you. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Robinson’s have been absolutely…

Robinson’s have been absolutely fabulous. The staff have been really amazing. Very supportive through a difficult process. They have kept me up to date at all points of the sale and been very good at chasing up solicitors etc. They have answered my telephone calls courteously and been very responsive to any queries. I would highly recommend.

Sylvia · 13 October 2020

Agent replied · 17 June 2024

Hi SylviaThank you so much for your lovely review and 5 stars ref our Hartlepool Office. The staff will be thrilled with your positive comments. i will pass on your good wishes to them all.Thanks again.Regards.Simon WrightDirector.

5/5

Trustpilot

The Sedgefield team exceptional

The Sedgefield team of Ryan, Sharon and Danni are exceptional to deal with. We have used them on many occasions and always highly recommend them. Personal and professional we give them 10 out of 10

Terry · 17 August 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Thanks for good communication in the…

Thanks for good communication in the buying process. It’s never easy buying and selling and especially more difficult when government changes stamp duty windows . We found the team very good and respectful at all times. It’s a credit to those people who work there - keep up the good work and thanks again.

Mark · 3 June 2021

Agent replied · 17 June 2024

Hi MarkThank you so much for your review and 5 stars. It is much appreciated.All the team at Hartlepool will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

I have utilised the services of…

I have utilised the services of Robinsons in Stockton on numerous occasions and always found them to be helpful, proactive and friendly. The main thing is that even when negotiations are difficult and protracted they always keep me informed along the way and persevere until we get a result.Well done to the team

Terry · 6 August 2021

Agent replied · 17 June 2024

Hi TerryThank you so much for your review and 5 stars. It is much appreciated.All the team at Stockton will be delighted with your positive comments.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Such a caring dedicated staff

The staff made a stressful time so much easier. Their commitment to the public and the fact that nothing was too much trouble for them, made me feel I was never a nuisance ( although I’m sure I was at times) Thank you so much for such a helpful dedicated service I’d recommend them anytime

Flis · 9 March 2021

Agent replied · 17 June 2024

Hi Flis,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

everything was handled superbly from…

everything was handled superbly from start to finish special thanks to Joy

Mr · 26 July 2019

Agent replied · 17 June 2024

Hi Mr and Mrs MillerThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Probate property sale

All staff (Ryan, Sharon and Danni at the Sedgefield branch) very approachable and helpful, especially at a vunerable time due to family bereavement.Quick sale achieved.

Andy · 26 March 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

very professional and helpful team

very professional and helpful team, we were kept informed throughout the whole process they advised us of the best solicitors which was a real bonusWe cannot speak highly enough of Richard, Elaine, and the rest of the team they seem to want to go the extra mile to ensure a smooth processWould not hesitate to recommend themPat & Derek Thacker

Derek · 7 June 2019

Agent replied · 17 June 2024

Hi Derek, Charles and Patricia,Thank you very much for your review and 5 stars.It is great to hear the Middlesbrough team have delivered a high level of service.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons is an excellent agent and…

Robinsons is an excellent agent and Stacey is an excellent estate agent executive

Mr · 12 September 2018

Agent replied · 17 June 2024

Hi Mr IqbalThank you very much for your review and 5 stars. it is much appreciated.Kind regardsSimon WrightDirector.

5/5

Trustpilot

Excellent rentals service

Given very short notice of my house sale completion Bethany at Robinsons Durham secured me a rental property very quickly. Managing the viewing, credit checks, inventory and actually getting the keys within a week. Excellent service from a top notch agents.

Jeff · 24 January 2023

Agent replied · 17 June 2024

Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Bungalow sale at York Crescent, Durham

The team were absolutely wonderful, kept me informed and always happy to help following the death of my father and the subsequent bungalow sale. They were very professional and knowledgeable making the whole process seamless and stress free.

Nigel · 21 April 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Wouldn’t go any other

Fantastic from start to finish. Sold my partners house within a weekend and kept us up to date with properties that may of been in our interest. Purchasing the new property was great, couldn’t fault communication and service at all. Would certainly recommend to anyone buying or selling a home.

Clarke · 19 November 2021

Agent replied · 17 June 2024

Thank you so much for your Five star review Clarke, it is very much appreciated. Kind Regards Keith Mason Senior Manager

5/5

Trustpilot

Property successfully rented out

I recently bought a rental property through Robinson’s Stockton , in a very stress-free process. It then took less than a month, from getting the keys, to moving a new tenant in, thanks to thorough marketing, realistic pricing and the competent lettings management by Claire. Of course, not to forget Ken, the unsung hero, who shows properties with charm.

Helen · 12 June 2019

Agent replied · 17 June 2024

Hi HelenThis is a great review!!Thank you for your very positive comments ref our Stockton Office. Claire and the team are providing an excellent service so i am delighted you had a good experience.Regards.Simon Wright.Director.

5/5

Trustpilot

Polite customer service

Polite customer service. Sale went through on time. Communication very good

Julie · 11 June 2019

Agent replied · 17 June 2024

Hi JulieThank you so much for your review and 5 stars. It is very much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Great professional service from start…

Great professional service from start to finish, was kept fully informed of any developments - hopefully I am not moving again in a hurry but certainly would highly recommend this super team. Had dealings with both Chester-le-Street and Durham branches all excellent!!!

Alison · 10 November 2022

Agent replied · 17 June 2024

Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Professional start to finish

Keith and the team at Durham, thank you. Professional start to finish

John · 3 August 2018

Agent replied · 17 June 2024

Hi JohnThanks for the review and 5 stars. It is much appreciated. I will pass on your comments to Keith and the team at Durham.CheersSimon

5/5

Trustpilot

Purchased a house with Robinsons Crook…

Purchased a house with Robinsons Crook back in August and would highly recommend them. They were always very helpful and patient, and happy to go back and forth between me and the seller. Always felt much less stressed after talking to Angela! Would definitely buy/sell with them in the future.

Lucy · 14 October 2021

Agent replied · 17 June 2024

Hi LucyThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

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