Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuccessful buying process
Robinsons could not have been more helpful throughout our house buying process. Always going above and beyond to help and keep things progressing on a daily basis. Elaine at the Middlesbrough store, was the most kind and reassuring individual through such a stressful buying process added to by the Covid pandemic. We would 100% point buyers in the direction of Robinsons.
Sophie · 9 November 2020
Agent replied · 17 June 2024
Hi Sophie and MichaelThank you so much for your very positive comments ref our Middlesbrough Office. Elaine and all the team will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFabulous Team work
Fabulous Team workAfter a bit of a disaster a couple of years ago, when my apartment became vacant I decided to give Robinsons Estate Agent, Ingleby Barwick another change. When I phoned I spoke to the Manager, Richard, and he couldn't have been more helpful and with a fantastic team in the office they found me a new tenant within a month.I cant thank them enough.
Louise · 3 September 2018
Agent replied · 17 June 2024
Hi LouiseThank you so much for your review and 5 stars. It is much appreciated. Richard and his team will be delighted with your comments.Thanks again.RegardsSimon
★★★★★ 4/5
TrustpilotVery good friendly service
Very good friendly service, special mention to Adam for his professionalism and to Joy for her cheery updates.
Peter · 16 August 2018
Agent replied · 17 June 2024
Hi PeterThanks for your review and comments. I will pass on your good wishes to Adam and Joy.CheersSimon
★★★★★ 5/5
TrustpilotSasha was very helpful and on hand to…
Sasha was very helpful and on hand to answer questions and queries
Matt · 6 January 2021
Agent replied · 17 June 2024
Hi MattThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHelpful,friendly and professional.
Helpful,friendly and professional.Particular thanks to Sharon for her help and patience
Andrew · 1 March 2021
Agent replied · 17 June 2024
Hi Andrew,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon
★★★★★ 5/5
TrustpilotSteve Robinson is great
I was hugely impressed with Steve Robinson and Jamie who works there. We had a problem today that was no ones fault but .... superman Steve swung into action and went more than the extra mile involving cleaners and keys and locksmiths and Uncle Tom Cobbly and all. Problem sorted. Amazing. The service they provided from start to finish was exceptional. Highly, highly recommended.
Shaun · 12 July 2019
Agent replied · 17 June 2024
Hi ShaunThank you so much for your very positive comments and 5 star review. It is very much appreciated.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotHave just sold my mother in laws house…
Have just sold my mother in laws house with Robinsons and have had a first class service with Sam and the girls throughout. Always knew where we were with regular updates right until completion.Highly recommended.
Martyn · 9 November 2023
Agent replied · 17 June 2024
That's fantastic news! Selling a house can be quite a journey, and it's great to hear that Sam and the team at our Spennymoor office provided you with such a positive experience. It must be a relief to have everything sorted smoothly. Thank you for your review.Senior ManagerKeith Mason
★★★★★ 5/5
TrustpilotRobinson’s Spennymoor
Just recently sold my house with Robinsons Spennymoor and from start to finish the team have been fantastic. Nothing was too much hassle and I would highly recommend you choose them to sell your home.
Christopher · 9 November 2023
Agent replied · 17 June 2024
That's great to hear! Selling a house can be a rollercoaster, so it's great that you had such a positive experience with our Spennymoor office. Smooth transactions and a helpful team make a world of difference in these situations, so thank you for taking the time to review us.Senior ManagerKeith Mason
★★★★★ 5/5
TrustpilotExcellent service
My sister and I used Robinsons Durham to sell my late father's property. The process was seamless and we secured a quick sale for over the asking price. We would highly recommend this company. Many Thanks to the whole team. Gill O'Reagan and Fiona Watts
Gillian · 26 January 2023
Agent replied · 17 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotSo helpful
So helpful, friendly and efficient. Clare Nellis was my contact - definitely recommend
Trisha · 19 June 2020
Agent replied · 17 June 2024
Hi Welcome1003Thank you so much for your positive review and 5 stars. It is much appreciated.I will personally thank Claire on your behalf.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI was very impressed with the service I…
I was very impressed with the service I received from Robinsons of Durham who I chose to Market my property for sale.I was prepared for a long wait as it was at the beginning of the COVID 19 pandemic,We were very pleased at achieving the asking price within a couple of weeks from a cash buyer.
Terry · 18 August 2021
Agent replied · 17 June 2024
Hi Terry,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotHouse purchase
Was kept upto date with purchase was good all round service
Miss · 24 December 2020
Agent replied · 17 June 2024
Hi Miss Osbourne,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI am so happy with the service I…
I am so happy with the service I received from Robinsons Sedgefield recently, Ryan, Sharon and Jade have all been absolutely amazing. It has been such a smooth and quick experience and they couldn’t of been any more helpful. I have bought my first house and Ryan has made the experience so special. I would highly recommend.
Emily · 2 June 2021
Agent replied · 17 June 2024
Hi Emily.Great review!! Thank you so much.The team at Sedgefield are making a difference with their excellent service. Ryan and his team are a pleasure to work with and as you have found they are always there to offer help.Thank you again for posting your review. It really does make a difference.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRental review
I’ve used Robinson’s Sedgefield for my two rental properties that I have been in. Each time I have been through the process jade and Sharon have been fantastic explaining the steps each step of the way. So friendly and helpful. Always respond to my emails within a timely manner. We also love our nee home! Thanks so much girls!
Sophie · 21 December 2020
Agent replied · 17 June 2024
Hi SophieThank you so much for your review and 5 stars. The whole team at Sedgefield will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSacha was exceptionally helpful when…
Sacha was exceptionally helpful when offering advice and support. Thank you!
Miss · 7 December 2020
Agent replied · 17 June 2024
Hi Miss Briggs,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotMy experience great experience was great very…
My experience was great very professional and helpful staff.They all dealt with my queries without any hesitation at all times.Overall I would recommend them to all my friends and colleagues.
Anne · 16 February 2024
Agent replied · 17 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotGreat estate agents
A lot of the properties I was interested in viewing was with Robinsons, we spoke to there mortgage advisor to see what we could afford and get a mortgage in place, when we found the one we loved and wanted to buy we rang straight away communication was great and offer put in they made next steps clear throughout
Mrs · 11 November 2020
Agent replied · 17 June 2024
Hi Miss Pattison and Mr SnowThank you so much for your review and 5 stars. Great to hear your experience and that it was a positive one.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse Sale
I have just completed the sale of my property using the Sedgefield Branch of Robinson's. Initial consultation was easy and the photo's and video produced definately helped sell the property. I had regular updates from the staff, Ryan/Jade/Sharon, and they assisted me pushing the solicitors for information on progress. Very satisfied with the service, would recommend.
Matt · 28 June 2021
Agent replied · 17 June 2024
Hi Matt,Thank you so much for your review and 5 stars. it is much appreciated. The team at Sedgefield will be delighted with your positive comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThe Bishop Auckland branch of Robinsons…
The Bishop Auckland branch of Robinsons: Robinsons did an excellent job marketing the sale of my property. The whole team of Lynn, Allyson, Jamie-Lee and Zoe provided me with a friendly, quality service during this quite stressful period (August thro' to December 2022).David Ayling
David · 19 January 2023
Agent replied · 17 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company. Claire in Lettings was very helpful and professional. Everything was deal with efficiency.
Ben · 1 February 2019
Agent replied · 17 June 2024
Hi BenThank you for your comments ref our Stockton office. The team will be delighted with your review and 5 stars.Thanks.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service
Right from the start I was satisfied with the service provided. The photographs taken of the property and presentation were first class. The sales teams kept me informed at all times and dealt with all queries professionally and with good humour. I would definitely use them again.
MN · 12 September 2022
Agent replied · 17 June 2024
Thank you for your review of our Chester office, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 1/5
TrustpilotStill unresolved.
Hi Simon,As you might be able to tell from this review and my previous review, the issue has clearly not been dealt with.And now you are stating something that hasn't actually taken place.The review you most recently replied to does state that the situation remains unresolved, if you had read it. As I'm sure others have.
Dzintra · 14 April 2021
Agent replied · 17 June 2024
Hi Dzintra,This matter is now closed. I have taken steps through Trustpilot to have your continuous posting of reviews blocked.RegardsSimon Wright.Director.
★★★★★ 4/5
TrustpilotGood service
Joy was always very quick to respond to emails and gave good sound advice.
Caren · 25 April 2019
Agent replied · 17 June 2024
Hi CarenThank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic team who helped us sell our…
Fantastic team who helped us sell our house in just one day. Thank you Robinson’s
Mr · 1 August 2018
Agent replied · 17 June 2024
Hello Mr and Mrs Hoggthank you so much for giving us a 5 star review. it is much appreciated.kind regardssimon
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