Allen and Harris Scotland reviews

★★★★★ 5/5

Google

So the part of the business I dealt with was Brogan Mackay the mortgage advisor. She was incredibly professional and got us a great deal. Managed to get us a mortgage which was an extra 60 thousand on our last for only an extra hundred a month. The interest rate was much better than the bank gave us. As well as this I'm not the most organised person at times and I forgot to send in some paperwork which could have delayed us sorting the mortgage. Despite this brogan fast tracked getting our paper sorted and by the next morning had got our AIP sorted. Quick fast professional, could not recommend her enough.PositiveResponsiveness, Quality, Professionalism, Value

Kamran · 29 August 2021

★★★★★ 5/5

Google

I recently bought my first flat and had Brogan MacKay as my mortgage broker. She was excellent from start to finish. She clearly explained all aspects of the process and made me feel comfortable asking questions about anything I was unsure of in a warm and professional way. Brogan also checked in with me throughout the process and was quick to respond if I got in touch with any questions. Made buying my first flat a much more enjoyable and less anxiety provoking experience than it could have been without her!PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 29 August 2021

★★★★★ 5/5

Google

Excellent service and experience all round. Ross made my experience so simple and hassle free. Communication was never an issue and would absolutely recommend Ross and the entire team to anyone.PositiveProfessionalism

Danny · 29 August 2021

★★★★★ 5/5

Google

From the first contact to the final stages the amazing team were so professional, helpful and supportive. Sam, Paige and Kay made the experience of selling the property pain free.PositiveResponsiveness, Professionalism

William · 29 August 2021

★★★★★ 5/5

Google

All the staff were excellent, Sam was constantly in contact with myself regarding viewings and offers and eventually got a brilliant price for my property. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Fraser · 29 August 2021

★★★★★ 5/5

Google

Cannot recommend Kay and the team at Allen & Harris highly enough. They are incredibly helpful, professional and friendly, an excellent team.

Hilary · 29 August 2022

★★★★★ 5/5

Google

Can't recommend Brogan highly enough. She was so helpful at every step of the mortgage process and we couldn't have done it without her! Thanks Brogan!PositiveResponsiveness, Quality, Professionalism, Value

Josie · 29 August 2021

★★★★★ 5/5

Google

Recently Bought a house using Brogan from Allen and Harris as my mortgage consultant and she turned what It thought was going to be a hellish experience when trying to find a house into an easy jaunt in the park, can't thank and recommend her enough. If looking for a mortgage consultant to help you - Brogans the Women for you - absolute banged it outta the park , great help all the wayPositiveResponsiveness, Quality, Professionalism, Value

Cameron · 29 August 2021

★★★★★ 5/5

Google

Very happy with service from Alana Docherty my mortgage adviser, very helpful at all times.

Claire · 30 April 2024

★★★★★ 5/5

Google

I was extremely impressed with the high standard of staff and customer service that I recently experienced when having a house viewing. Throughout the whole process of phone calls, emailing and on the day of the viewing, the staff were all very professional and helpful. The attention to detail was also very impressive as the home report was printed out and given to me on arrival and a selection of beverages and snacks were offered to me as well.

Sandra · 30 August 2019

★★★★★ 5/5

Google

This was my first experience buying a property, and as an immigrant with Scottish wife, small kid, and in the time that we were all supposed to stay at home, my needs were taken into account and I was serviced in an excellent manner. I was given time to properly understand the way the mortgage work, and help to figure out extra quirks.PositiveResponsiveness, Professionalism

Miko · 29 August 2022

★★★★★ 1/5

Google

I am currently looking for a flat and came across a great property which I needed to arrange a viewing for through this estate agent. Very shortly after I emailed to ask for another viewing or more information but didn't get any response. I then phoned and was told the place was under offer with no notification from the agent or update on the website to show this. This is ridiculous and especially infuriating given the dismissive attitude of the employee on the phone. From the information I received, this must have been concluded around the time I had the viewing and I was not made aware of this likelihood by the estate agent and therefore didn't rush. Also, I had an appointment with their mortgage advisor who couldn't find any deals better than moneysupermarket was offering me. All I can say is I'm glad I won't have to pay their "lifetime" fee of £499!

Connor · 30 August 2018

★★★★★ 1/5

Google

Booked a valuation, got my confirmation email followed by 3 texts reminding me of date and time, sounds great right? Valuation day comes round and they don't show on time, called the shop after an hour to no answer, called head office who asked if I had been in and could I have missed them. Was told they would call me back to tell me what had happened within 5 minutes. 24 hours later I'm still awaiting this call back. Needless to say if they do get in touch then I won't be using them. If there had been a problem then I'd have rearranged with them, but to not even receive a call or text is pretty poor. Manners and courtesy cost nothing.

Greig · 30 August 2016

★★★★★ 5/5

Google

Brogan who helped me through the whole process and I found her to be much more knowledgeable than my original mortgage adviser and much clearer about my options, she was very quick to respond to all questions and also sorted out home and life insurance etc. In one word she is brilliant and recommend her to anyone looking to purchase a home or looking for advise.PositiveResponsiveness, Quality, Professionalism, Value

Alexander · 29 August 2021

★★★★★ 5/5

Google

Friendly, hard-working team made a stressful process much easier

Martin · 1 March 2024

★★★★★ 2/5

Google

Ive asked to view the property , an hour before viewing been told due door 🚪 problem cant get in so the viewing been cancelled, after bank holiday contacted to find out when can be viewed next been told property under offer,!!! No apologies, totally non sense, AVOID! …

Tofigh · 29 August 2023

★★★★★ 4/5

Google

Estate agents which have me advise on a mortgage

Gnasher · 2 December 2023

★★★★★ 5/5

Google

Having looked into selling with a few Estate agents I decided to go with Allan and Harris in Paisley. I am so glad I did, they made the process so simple and sold my property over ask in under a week. They are also good value for money when compared to other agents in the area. I would highly recommend using this agency.PositiveQuality

Stephen · 29 August 2021

★★★★★ 5/5

Google

Very helpful and friendly team. The initial view of the property, I wanted to buy, was arranged for the next day. A couple of weeks later I wanted a second view and this was arranged for the same day. Both times Andrew met me at the property on time. Their mortgage advisor, Fiona, did an excellent job as well, despite my low income based on a zero-hour contract. Job's done.

Desislav · 30 August 2019

★★★★★ 4/5

Google

Pleasant staff member, helped us, very clear what was involved

George · 29 August 2023

★★★★★ 5/5

Google

Fantastic service. All of the team were very professional and nothing was any trouble. As a first time buyer I had no clue what to expect. Sam explained the whole process to me & helped me obtain the best deal. Highly recommended

Shaun · 29 August 2023

★★★★★ 4/5

Google

Very nice staff. Good honest estate agents

Craig · 3 October 2023

★★★★★ 5/5

Google

Myself and my wife were very pleased with the service provided by Sam and the staff within Allen & Harris. We were impressed with the online advert and video placed on their website in relation to the property we were selling. The whole selling experience was handled very professionally.PositiveResponsiveness, Professionalism

Trevor · 29 August 2022

★★★★★ 5/5

Google

Really good experience with Allen&Harris, especially with Sam so huge thanks to her. She was great with providing everything necessary for me to go ahead with buying my first house. Would definitely use this company again.

Ellie · 29 August 2023