Trusted Agent profile · Scarborough · North Yorkshire

Reeds Rains, Scarborough reviews

4.6

★★★★★ Excellent

387 reviews across 2 platforms

16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP

Part of Your Move & Reeds Rains Rogers Stewart, see every office.

Reeds Rains,'s office in Scarborough, North Yorkshire, at 16 Aberdeen Walk, is rated 4.6 out of 5 across 387 reviews on two platforms, including 381 Google reviews rated 4.6.

Google logo

4.6 / 5

381

Reviews on Google

This office

Yell logo

3.7 / 5

6

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Scarborough office, from every platform, shown as written. First names only.

5/5

Google

I have just purchased a house from Lauren and she was fantastic, i viewed it on an evening and the next day was her day off but i had some questions and she answered them all, i would highly recommend.

Lee · 7 February 2020

Agent replied · 6 February 2024

Hi Lee, thanks for the review! Happy to have helped, I'll be on hand to help throughout the whole process so you know where I am.

5/5

Google

I rang up to book a mortgage appointment and was pleasantly surprised with how helpful Ryan was. Answered any questions I had with great confidence and knowledge.

Callum · 7 February 2018

5/5

Google

Lydia - thank you for the excellent service to date. You have been a star with all of the viewings you have done and also managing the queries from the new tenant. Really appreciate everything you're doing. Top job!

Bradley · 7 February 2020

Agent replied · 6 February 2024

Jan, Thank you Very much for your very Kind Words. I am so glad you enjoy my service. Thanks Lydia

1/5

Google

Unfortunately found the members in branch to be unprofessional, in-experienced and not very responsive. A very disappointing and frustrating service, would not recommendNegativeResponsiveness, Quality, Professionalism

Lindsey · 25 August 2022

Agent replied · 6 February 2024

Hello Lindsey, I am sorry to hear this. I understand that it is your partner who is a customer of ours and we are of course more than happy to discuss this further. If there’s anything I can do please call me on 01723 365335. Kind Regards Clark Morton Branch Manager

5/5

Google

The staff have gone above and beyond in helping me find a property in a short deadline. Clark and Lucy in particular. The process has been efficient and easy and the property is perfect. Can’t thank you enough. Highly recommend.

Daniella · 7 February 2019

Agent replied · 6 February 2024

Hi Daniella! I am so glad you are happy with the house and our service. It was really lovely meeting you and helping you secure the tenancy. Many Thanks, Lucy :)

5/5

Google

I had an amazing experience with reeds rains lydia was absolutely amazing, kept me informed at all times made the whole process as stressless as possible. Keep up the good work Thank you very much Lydia

Chloe · 7 February 2020

Agent replied · 6 February 2024

Thank you Very Much Chloe for your Kind Words. Many Thanks Lydia, Reeds Rains Scarborough

5/5

Google

Absolute doddle to deal with. Turned up on time for every appointment and everything arranged through Becky ran smoothly. Every time a message was left to ring us back someone did - a rarity these days.

Matthew · 7 February 2020

Agent replied · 6 February 2024

Hi Matthew, Thank you for this! You have been an absolute delight to deal with and I am happy I was able to get your purchase through for you. I also appreciate your comment with regards to coming back to you as we do aim to get back to people as promptly as we can :) All the best. Bekky

1/5

Google

Unfortunately I had very bad experience.

Darina · 7 January 2024

Agent replied · 6 February 2024

Good afternoon, I am sorry that you feel this way. However, as mentioned by one of my colleagues on the telephone and as I have mentioned in an email. You turned up late and went to the wrong property. Unfortunately, there is very little which we can do about that. Kind regards, Clark

5/5

Google

I've had such a pleasure dealing with Bekky Lenaghan. Her attention to detail and willingness to help have been outstanding. Without her, the sale and purchase of my grandmas property would not have been achievable.

Marc · 7 February 2020

Agent replied · 6 February 2024

Hi Marc, Thank you ever so much for this. We have certainly overcome a few obstacles together to get both the sale and purchase through but I am so happy we are all exchanged now with that moving date set! Honestly, it was been lovely dealing with both Audrey and yourself; I know this is a big move for your Grandma but it's great that she will now be closer to all of the family. Thanks again Marc. All the best. Bekky

5/5

Google

I would just like to say that dan Thomas has done an amazing job in selling my later father In Laws bungalow, could not have asked for anyone better to have on our side would definitely recommend

Scott · 7 February 2019

Agent replied · 6 February 2024

Thank you Scott and Tracey. It has been an absolute pleasure being able to work along side you, helping you with marketing and selling. You know where I am if you need anymore help or advice again. Many Thanks, Dan

2/5

Google

Thank you forcyour reply. I think the lack of records may be a factor in my rating. We purchased our current property through your branch.

Roy · 6 February 2022

Agent replied · 6 February 2024

Hello Roy, it's a shame to see just two stars from you. We cannot find a record of you on our system which would suggest we have not dealt with you in the past. Please contact us should there be something we can resolve. Have a great day.

4/5

Google

Pizzas lovley quick delivery

Tracy · 7 January 2024

Agent replied · 6 February 2024

Hi Tracy, thank you for your comment, sadly we don't sell Pizza's as I am pretty partial to a Pepperoni 😋 …

5/5

Google

Top marks to Lauren Hodgson for her professionalism and dedication while selling our mothers flat, would definitely recommend her to anyone in the process of buying, selling or renting in the Scarborough area. Thanks again!

Victoria · 7 February 2019

Agent replied · 6 February 2024

Definitely a marathon and not a sprint with this one, especially at the end but we did it! You had a great sense of humour throughout which I think at times kept us both going! I hope your Mum has settled well and you know where I am if you need any help again! Thanks, Lauren

5/5

Google

Mollie was incredibly helpful, professional and polite during the whole process.PositiveProfessionalism

Oliver · 22 June 2021

5/5

Google

Very professional team. Communication is key to exceptional service from a customers perspective when selling/buying a property and I found Dan and Bekky to be first class throughout the process. Thoroughly recommend Reeds Raines.

Andrewjoy1978 · 7 February 2019

Agent replied · 6 February 2024

Hi Andy! Thank you for taking the time to leave us a review. It is lovely to hear such great feedback as we do strive to provide a fantastic service. Good luck with the move and should anyone express an interest to sell; you know where to send them. Thank you, Bekky and Dan, Reeds Rains Scarborough

5/5

Google

Fantastic seamless service from All the team at Reeds Rains Scarborough, Lauren handled our sale , she was efficient friendly & professional throughout and I would recommend them for any sellers and purchasers.

GAIL · 7 February 2019

Agent replied · 6 February 2024

Hi Gail, I'm so happy we were able to get the sale through for you after your bad luck in the past with this one - we were able to get it through quick and painlessly and for that I'm very pleased! Thanks for the great feedback and you know where I am if you need me again. Thanks, Lauren

5/5

Google

I always have a fantastic experience with Bekky at reeds rains, always very attentive to my needs. Would highly recommend to others.PositiveResponsiveness, Quality, Professionalism, Value

Dane · 22 June 2021

Agent replied · 21 June 2024

Thank you for the review Dane. Always a pleasure! Bekky

5/5

Google

the service we have received throughout a very difficult sale Bekky has gone above and beyond and gone the extra mile , I would have no hesitation in recommending Reeds Rains Scarborough

Julie · 7 February 2019

Agent replied · 6 February 2024

Thank you ever so much for your review Julie. It has been a pleasure helping you and Paul with the sale. You've certainly not had the best of luck with things but fingers crossed we are on our way now to getting you moved. Thank you both for being such great vendors!

5/5

Google

Rachel did such a great job of moving us into our home as quickly as possible and kept me updated all the time of any changes which was really appreciated. Would definitely recommend.

Anna · 7 February 2018

Agent replied · 6 February 2024

Thank you so much for your kind words Anna, I hope you are all settled in.

5/5

Google

Pleased with the regular updates from Bekky and the final outcome despite early issues. Bekky seemed quick to pick up the dropped baton and push the sale through. Thanks.

Michael · 7 February 2020

Agent replied · 6 February 2024

Hi Michael, I am so happy I was able to get this through for you; it was certainly a close call! Good luck with everything for the future and thank you for the review. Bekky

5/5

Google

I found Reeds Rains very professional throughout the process of putting my property up for sale and Bekky Lenghan in particular was very knowledgeable and helpful. Would definitely recommend.

Jake · 7 February 2020

Agent replied · 6 February 2024

Thank you for this Jake! I am glad I have got this all sold for you. Bekky.

5/5

Google

Lauren Hodgson helped us with the selling of our properties in Scarborough, she is very professional and provided us with a fantastic service, We would highly recommend her.

Kerrie · 7 February 2020

Agent replied · 6 February 2024

Hi Kerrie, Thanks to you and Wes for the lovely review! I hope we can continue working together and please let me know when you are ready to sell some more! Thanks, Lauren.

5/5

Google

If you need help with anything in letting then speak to Jay. She is amazing! Very helpful and always friendly despite my many confused and anxious calls. A real quality service!

Dan · 8 December 2023

5/5

Google

Excellent support off the staff. Best of the best

Stuart · 6 February 2023

Agent replied · 6 February 2024

Thank you for your brilliant review Stuart. We hope you will be happy in your new home. Regards, Alex and David, Lettings teams

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