5/5
GoogleExcellent service from Shannon. She provided a comprehensive valuation in a timely manner. She was approachable and professional. Next stop homes under the hammer her!
Trusted Agent profile · Scarborough
CPH Commercial Scarborough reviews
★★★★★
297 reviews across 2 platforms
19 St. Thomas Street, Scarborough, YO11 1DY
CPH Commercial's office in Scarborough, at 19 St. Thomas Street, is rated 4.6 out of 5 across 297 reviews on two platforms, including 270 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for CPH Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat business, very friendly and efficient team. The Directors have day to day involvement in the business and you can tell. Number 1 in Scarborough for a reason.
Agent replied · 13 June 2024
Hi Louis Many thanks for taking the time to review our business. Much appreciated. Pleaseure doing business with you. All the best Phil Joe & All the team at CPH
5/5
GoogleHad a couple of viewings recently with Shannon, who is fantastic at what she does! Both times made me feel comfortable and is very supportive and knowledgable. A real credit to the company! Would recommend CPH to anyone!
5/5
GoogleWill be back time and time again
Agent replied · 13 June 2024
Hi Brian Many thanks for taking the time to leave a positive review. Fingers crossed we have a positive result and outcome. Regards Phil & all the team at CPH
5/5
GoogleExcellent service with a smile. Many thanks
Agent replied · 13 June 2024
Hi Nigel, many thanks for taking the time to review our business and the service you have received so far. Regards Phil & all at CPH
5/5
GoogleGreat staff who were very helpful.
Agent replied · 13 June 2024
Hi Andrew, Many thanks for taking the time to leave a review on the service you have received. Always nice to hear and I have passed onto the staff involved. All the best in your new home. Regards Phil and all the team at CPH
5/5
GoogleVery helpful with information and recommendations.
Agent replied · 13 June 2024
Hi Toni Thanks very much for taking the time to leave a review. Much appreciated
5/5
GoogleHave just bough a property through cph, kim has been fantastic and so helpful and communication has been fantasticPositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Hi Mark Many thanks for taking the time to leave a positive review and I'm pleased you have been happy with the service you have recieved from CPH and KIM in particular. I know there was a few issues along the way and not straightforward so I know Kim will be very happy with this. All the best in your new home. Best Wishes from Phil Kim and all the team at CPH
5/5
TrustpilotI would highly recommend CPH all the…
I would highly recommend CPH all the departments work really hard as a team, Extra thanks to the finance department for helping me with my accounts and supplying detailed information that was required by my accountant
1/5
GoogleAvoid!!. I sent emails to inquire about a property and request a viewing, didn't bother to reply and with a follow up email still no reply. Its not good for business when a company ignores potential customers
5/5
GoogleEmma and Jonny have made letting our property easy. They have always informed us promptly of any issues and have got them quickly sorted out when they've arisen. I wouldn't hesitate in recommending them.
5/5
GoogleWhat an great experience with Jonny at CHP and the letting department, It so great to be handled with such professionalism.
4/5
GoogleGood range of properties; however website is pretty poor for searches. You cannot refine by street or specific location, which would be nice.
Agent replied · 13 June 2024
Hi Glen Thanks for taking the time to review the business and I really appreciate your constructive feedback. We are actually just working on a new website as we speak we are aware it could be better and will take on board your comments. Having initially looked into this most independents don’t actually have a search by street facility it is just the nationals and corporate companies with having offices indifferent areas. I will however certainly be looking into the possibility of adding this function into the new website if is cost effective to do so. Many Thanks Phil Fletcher Residential Sales Director
5/5
GoogleGreat professional service from Shannon, always kept updated over the phone and helped out in any way she could
5/5
GoogleNumber 1 in Scarborough!!! Well done Joe and the CPH team you deserve it! You really made finding us a home as easy as it could have been. So professional, reliable and honest in the way you work, I would definitely recommend you to others. You will be our first choice should we move again, Thank you again!
5/5
TrustpilotI would recommend CPH,all departments…
I would recommend CPH,all departments work really hard as a team, Extra thanks to the finance department,they helped me with my accounts and supplying detailed information that was required by my account
5/5
GoogleGreat website. Easy to navigate. Excellent photos of properties.
Agent replied · 13 June 2024
Hi Mr K thanks very much for leaving a positive review for our site. Regards From all the team @ CPH
5/5
GoogleJohnny at CPH lettings couldn't have been more helpful, he was amazing. Highly recommend him.
1/5
GoogleBev's customer service needs looking into. It costs nothing to be nice to people. She is a flaw in a great business.
Agent replied · 13 June 2024
Hi Sam Apologies for the delay in reply to your review but just thought I would let you, and anyone else reading, that this situation has been dealt with and we do have a new lettings manager in place. Regards Phil Fletcher Director @ CPH Property Services
5/5
GoogleReally smooth experience dealing with Shannon! She was so friendly, attentive and professional! Thankyou!
5/5
GoogleVery pleased with the service. Very good photos of bungalow we are selling, we are Very impressed.
Agent replied · 13 June 2024
Hi Karen Many thanks for the review, fingers crossed the pictures and marketing lead to a swift sale. Regards Phil Fletcher Residential Sales Director
5/5
GoogleIv just put my property on with CPH so far so good, very efficient, friendly and helpful
Agent replied · 13 June 2024
Hi Mandy, Thanks for taking the time to review our business. I’m pleased you are happy with how things have gone so far. Fingers crossed it leads to a quick sale. 🤞🏼 Regards Phil Fletcher Sales Director
5/5
GoogleExcellent people to deal with - Jonny and Emma in lettings are always on the ball and nothing is too much trouble for Karen in accounts
5/5
GoogleEmma and Jonny in Lettings manage our properties extremely well, I have no hesitation in recommending CPH Lettings to other friends and colleagues all the time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about CPH Commercial Scarborough
Has CPH Commercial won any awards?
Yes. In The Trusted Agent 2026 awards: CPH Commercial, Scarborough won Trusted Agent.
