5/5
GoogleThank you to chloe and the team sale in two weeks so pleased
Agent replied · 22 May 2026
Hi Linda - many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.
Trusted Agent profile · Saxmundham
Verified
Jennie Jones Estate Agents Saxmundham reviews
★★★★★
325 reviews across 3 platforms
26 High Street, Saxmundham, IP17 1AJ
Jennie Jones Estate Agents's office in Saxmundham, at 26 High Street, is rated 4.8 out of 5 across 325 reviews on three platforms, including 322 Google reviews rated 4.8.
About Jennie Jones Estate Agents Saxmundham
Jennie Jones is one of the areas leading independent estate agents specialising in Suffolk’s Heritage Coast and surrounding countryside, with offices ideally located in Saxmundham. We have a wealth of experience and knowledge in marketing a wide variety of properties from large country houses to one bedroom apartments and sometimes even beach huts. Our knowledge and understanding of the industry has taught us what vendors consider being most important from an estate agent: service, value for money and results. With a high percentage of purchasers coming from outside the region, Jennie Jones’s highly experienced staff, offer a wide local knowledge and understanding of the property market. If you are considering selling or purchasing a property, then look no further. We enjoy what we do and we love the area we are doing it in!
Reviews
Every review we hold for the Saxmundham office, from every platform, shown as written. First names only.
Google5/5
GoogleVery helpful office staff particularly Chloe in dealing with a viewing and offer made on a property.
5/5
GoogleWe've had excellent service from this estate agent. Tracy Bowen, in particular, was brilliant. Very understanding of our needs and guided us as to what we needed. Definitely recommend
Agent replied · 22 May 2026
Jody, many thanks for your comments. Tracy is greatly encouraged by your kind remarks and we thank you in advance for any recommendation you make. Please keep safe.
5/5
GoogleWhat a great Company. Speedy replies, accommodating for multiple views. Lovely staff.
Agent replied · 22 May 2026
Thanks for the great review Cameron. Welcome to Chester le Street and we look forward to getting you moved in as soon as we can.
5/5
GoogleWould highly recommend J. W Wood. Tracy very professional/efficient and superb at calming you down when things get intense. Chris also for his expertise showing round potential properties.
Agent replied · 22 May 2026
Giselle, thanks for your review. Tracy and Chris appreciate your kind comments. Please stay safe.
5/5
GoogleExceptional experience from a seller that is selling my parent's home from 250 miles away. Communication superb. Speed of sale totally unexpected but primarily a feeling of genuinely caring and that goes for all the staff in the office. Excellent service
5/5
GoogleExcellent service from all at the firm. very helpful and efficient throughout particularly as the house I was viewing was unoccupied.
Agent replied · 22 May 2026
Hi Peter, many thanks for taking the time to leave a review for our Chester le Street office. Its always encouraging to read positive feedback.
5/5
GoogleVery pleasant and professional service from all at JWW Chester-le-Street office, from knowledgeable viewings to super responses especially from Chloe R.
Agent replied · 22 May 2026
Hi Andrew, thank you for the great review.
5/5
GoogleJust started the buying process, good communication and very friendly
Agent replied · 22 May 2026
We're here to help every step of the way. Any problems please let us know.
5/5
GoogleFantastic service from first point of contact right up until completion. Quick, effective and extremely friendly throughout the process. Thank you again.
5/5
GoogleFirst time buying and nothing but good things to say. Chloe goes above and beyond a really great help.
Agent replied · 22 May 2026
Thanks Joshua. Looking forward to getting you moved in to your new home.
5/5
GoogleHelpful every step of the way, can't fault them.
Agent replied · 22 May 2026
Dear Matt, thank you for your kind words and a wonderful 5* review
5/5
GoogleFirst class service from the Chester le Street team.
Agent replied · 22 May 2026
Thanks for the 5 star review. It was a pleasure working with you.
5/5
GoogleFriendly, speedy and professional service from the team, Tracy and Chloe keep you updated every step of the way. Fab service and would highly recommend.
Agent replied · 22 May 2026
Gill many thanks for your review, Tracy and Chloe make a great team and are greatly encouraged when a client takes the trouble to write a review.
5/5
GoogleCouldn't fault Adrian and JWW. Very responsive when we needed a quick valuation and was happy to give advice on any questions asked
Agent replied · 22 May 2026
Jonathan, thank you for your review, Adrian is a long established director but still enjoys the encouragement your comments provide to him and his team . Once again many thanks and stay safe
5/5
GoogleJW Wood have been excellent from start to finish. Adrian and Jill have helped make the process as easy as possible, highly recommend!
Agent replied · 22 May 2026
We have passed your feedback onto Adrian and Jill. Many thanks for taking the time to leave your review. Keep safe.
5/5
GoogleAll of the staff have been so professional and extremely friendly throughout the whole process. I dealt mainly with Tracy in Chester le Street and Samantha in Durham and both have been outstanding and took the majority of the stress out of the whole process. I would highly recommend this estate agents.
5/5
GoogleExcellent work from Vicky and Chloe everything sorted so quickly and professionally
Agent replied · 22 May 2026
Thats great to read. Many thanks for the review.
5/5
GoogleVery friendly and professional team at JW Wood Chester le Street branch who did everything they could to sell my house and keep me up to date on a regular basis. Tracey and Chloe deserve a big thank you for getting me through the stressful process of selling my house. Great service. Well done.
5/5
GoogleFabulous as always, that's why we keep coming back!
Agent replied · 22 May 2026
Thank you Jennifer. It is especially pleasing when our customers return to us so your review is valued greatly.
5/5
GoogleReally great experience from start to finish. We were first time buyers and they helped us through the whole process, giving us really good advice. Will certainly recommend and use again should we come to move house again.
5/5
GoogleDefinitely I will recommend JW Wood, 5 from 5. Great team work!
Agent replied · 22 May 2026
Igor thank you for your kind comments which we have passed on to our team in Chester le Street. We hope your sales proceeds to completion and please keep safe.
5/5
GoogleAlways attentive to questions and kept good communication with regular updates
Agent replied · 22 May 2026
Communication can come in a variety of methods including calls, emails, instant messaging etc. But what is most important is that it is consistent and beneficial. Many thanks for taking the time to leave a review.
4/5
GoogleVery helpful and fair. I would recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jennie Jones Estate Agents Saxmundham
How many reviews does Jennie Jones Estate Agents Saxmundham have?
Jennie Jones Estate Agents's Saxmundham office has 325 reviews across three platforms: 322 on Google, 1 on Facebook, 2 on Trustpilot.
What is Jennie Jones Estate Agents Saxmundham's rating?
Jennie Jones Estate Agents Saxmundham is rated 4.8 out of 5 across all 325 reviews, and 4.8 out of 5 on Google from 322 reviews.
Where is Jennie Jones Estate Agents's Saxmundham office?
Jennie Jones Estate Agents Saxmundham, 26 High Street, Saxmundham, IP17 1AJ.
