Trusted Agent profile Β· Sarisbury Green

Leaders Lettings Sarisbury Green reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

250 reviews across 1 platform

178 Bridge Road, Sarisbury Green, SO31 7EH

Leaders Lettings's office in Sarisbury Green, at 178 Bridge Road, is rated 4.7 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.7.

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4.7 / 5

250

Reviews on Google

This office

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Reviews

Every review we hold for the Sarisbury Green office, from every platform, shown as written. First names only.

5/5

Google

We were helped by Justin and the Sarisbury Green leaders team who were very helpful in securing our rental agreement for our new home. Thank you for the great service and helping making the journey easier for us.PositiveProfessionalism, Value

Richard Β· 16 June 2022

Agent replied Β· 15 June 2024

Dear Richard Malan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

First time renting, and the service we have received is absolutely amazing. Julie was so professional and honest about everything we went through and spoke about. Really helpful with every step of the way. Would highly recommend this leaders to anyone! Thank you 😊 …

Megan Β· 16 June 2021

Agent replied Β· 15 June 2024

Hello Megan Gardener Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

It was tremendous experience with leaders letting estate. Special thanks to Julie Salmon who helped a lot to smoothen all the procedures with quick and most effective efforts.

Phyllis Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Phyllis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Hi Karen, I would like to put on record that the service I have received from yourself, Justin and Elaine has been nothing short of fantastic, professional, supportive and friendly. Your office has always kept me informed and updated on progress on every aspect of the tenancy past and pending. Justin has been brilliant in finding new tenants and keeping me in the loop. He has done everything I have asked him to do. Excellent service. Elaine has managed the the Lettings side excellently and has educated me in the process. As the Branch Manager, you have been upfront and advised me along each step which has been very much appreciated. You must be proud of your team and I will definitely recommend your branch and service to others. Please feel free to share this review with your team and with Kathy Valverde / Chris Myers. Kind Regards, Manohar

Manohar Β· 16 June 2020

5/5

Google

From the minute the property I have rented became available Julie Salmon from Leaders has been absolutely terrific, she has kept me informed right up the the keys being handed over about what I needed to do & who to contact & what to sort out etc. The service I have received from Leaders has been very professional & I have had absolutely no problem dealing with the staff at Sarisbury Green branch & I have now moved in & happy in my new home ! I would recommend Leaders to anyone looking to rent a property they are excellent & I would like to thank Julie Salmon in particular for helping me move into my new home. Oh & a special shout out Justin for coming in early to hand over my keys !

Martyn Β· 16 June 2020

5/5

Google

I cannot recommend Leaders at Sarisbury Green enough especially Julie. She was able to help me find a property to rent that suited my requirements. Julie then assisted me through every stage of the process explaining everything to me clearly and concisely. She was always happy to answer my questions and would get back to me when she said she would. The team as a whole seem to work well together and they are all always polite and courteous. Thank you all for great service πŸ‘πŸ™‚

Sharon Β· 16 June 2020

5/5

Google

This was my first time using leaders and they have been absolutely fantastic! I was in communication with Justin who replied quickly and answered all my questions. This is also my first time renting alone and the process was so smooth and easy. Can't recommend the team enough, super lovely and helpful.

Sophie Β· 12 October 2024

Agent replied Β· 26 August 2024

Dear Sophie Wright Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great and smooth process, stellar customer service. From initial contact to moving in 8 days. I would definitely recommend to anyone. A big thank you to Mr. Justin Morgan.

Burt Β· 22 July 2025

Agent replied Β· 10 August 2025

Hi, Burt Duskiel! Thanks for the great review! All the best, Customer Relations Team

5/5

Google

Just about to complete our letting move. Julie has been super helpful and made sure all our questions were answered. Great service had overall so far.

Will Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Will Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a great experience with Leaders, in particular Justin who was extremely helpful in searching for a flat. Fantastic service, quick responses and easy to sort.

Georgia Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Georgia Bates Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I came across Mr Justin Morgan when I was searching for 2 bed flat for rent in Southampton . Throughout my interaction with him, he showed absolute sense of kindness, understanding, responsibility and professionalism. I admired the fact that his communication skills are excellent. He took time to reply all the emails I sent to him and he did so promptly during our conversation which is uncommon and highly commendable.

Kingsley Β· 19 September 2023

Agent replied Β· 15 June 2024

Dear Kingsley Ogam-okafor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Justin has been amazing with helping me and my partner move into our first flat! Very helpful with any questions that we had and has been very supportive with the flow of moving. Can’t thank leaders enough for everything, highly recommend.PositiveProfessionalism, Value

Georgina Β· 16 June 2021

Agent replied Β· 15 June 2024

Dear Georgina Oreilly! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sarisbury Green branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

We are due to move in this week and have had great help from Julie. Can’t recommend Karen’s team enough. They are all very helpful.

Bethany Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Bethany Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you for aiding us in our property search. Justin was very helpful and friendly which has made the process seem very effortless.

Jade Β· 21 July 2023

Agent replied Β· 15 June 2024

Dear Jade Hobden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I must admin Leaders(Sarisbury Green) have some of the best people, processes & systems. Particularly "Justin Morgan" the senior lettings consultant is simply superb with his approach, response and turn around time whilst being honest & transparent. He did make the entire experience smooth.

Karthick Β· 15 December 2024

Agent replied Β· 11 December 2024

Dear Karthick Vijayakumar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Karen and all her staff at the Sarisbury Green office are highly professional, knowledgable and very personable. As new landlords, we didn't know what to expect - but any doubts, worries or queries we had at the initial setting up stage were dealt with and competently answered very quickly. Some months down the road, we are still very happy with the efficient, friendly service and we certainly feel we wouldn't want to deal with anyone else. As we see it, the Sarisbury Green Office is a tremendous credit to Leaders the Company as a whole. K & A Gavins

Kt201262 Β· 17 June 2018

5/5

Google

This was my first time finding a rental property and Justin was brilliant in helping us. Completely stress free and went the extra mile to help us out. Would recommend to anyone. Thanks

Luke Β· 16 June 2022

Agent replied Β· 15 June 2024

Dear Luke, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you so much Julie Salmon for all the help! You assisted me and gave me assurance every step of the way.

Loreen Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Loreen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Justin Morgan has been very helpful throughout the process of letting a property, quick response and always happy to help with queries.

Ollie Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Ollie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

I can’t even begin to explain the stress leaders have put us through and continue to still put us under stress despite leaving their property months ago. Our tenancy should of ended in December but due to Leaders incompetence our tenancy was pushed to March. Admittedly it is our fault for not checking the tenancy agreement so we was forced to pay loads of money just to get out of the property that was a huge health and safety risk. Not only that, I was forced to have a number of people in my house for viewings because they could not wait a week for us to move out. I am a high risk for Covid as I tried to explain. DO NOT fall for their β€œno deposit scheme” it is an absolute scam and they will force you to pay the landlords end of tenancy cleaning. They let out properties with far too many problems and will not do anything to rectify it and continue to support landlord who do not care about the state their properties are in. I am profoundly deaf and can only speak via email or text and I have dealt with nothing but rude emails from the manager Karen who conveniently resulted in us having to be forced to pay for the landlords end of tenancy cleaning! We also have videos evidence of how we left that property. Leaders do not care about their tenants whatsoever, they only care about the landlord and the money. If you can, steer clear!!! Also when they show you the property around they beg you to leave them a good review on Google cause they have a β€œmeeting coming up soon with the manager” but once you move into that property best believe they don’t care about you.

Chloe Β· 16 June 2022

Agent replied Β· 15 June 2024

Dear Chloe Oliver, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

I had to write this review because of the simply outstanding service provided by a member of the team at Leaders, Sarisbury Green. Her name was Julie Salmon. I have never known a letting agent to be so helpful and pro-active with regular calls and updates. I would not hesitate to contact Julie should we require a rental in the future. She has been exceptional and an absolute credit to the Leaders team. If only more letting agents were as professional as Julie!PositiveResponsiveness, Quality, Professionalism, Value

Angie Β· 16 June 2022

Agent replied Β· 15 June 2024

Dear Angie Thank you for the great review about Julie at our Leaders Estate Agents Sarisbury Green team. It’s fantastic to hear that we could provide you with a service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

A very big thank you to you Justin, for securing us a rental property! Coming from SA with kids, pets and getting the whole family settled was a bigger challenge than we anticipated. Our experience with you was one of being very professional, helpful and really going the extra mile. I really appreciate the extra time and effort you put in to give us insight on the process, different areas, schools, shops etc. I will definitely refer any client to your agency group because of the understanding and human, down to earth way in which you helped us in comparison to other experiences. We found other staff at your office very friendly and professional as well. The success and reputation of a business is definitely in the staff that represents them.

Yolanda Β· 16 June 2022

Agent replied Β· 15 June 2024

Hello Yolanda Craffert Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Great overall service so far. Looking to find a rental, registered with Justin and he's kept me in the loop every step. Called when places come online to let me know, very responsive with questions I have had. During the viewing itself was helpful, super friendly and had all the info i needed. It's a pain moving and having Justin available to help has made it a lot easier for me. Looking forward to more options being sent over.PositiveResponsiveness, Quality, Professionalism, Value

Adam Β· 16 June 2022

Agent replied Β· 15 June 2024

Dear Adam Barnabas, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have recently gone through leaders with renting a property and we have had the most responsive and respectful customer service the entire way. Julie helped us with viewing our house and was nothing but kind and lovely, extremely helpful as it’s our first time renting and is very professional. She’s made sure we knew exactly what we needed to do and what the next steps to take were through the entire process, and even went that extra way to assist us as we both work nights. I would highly recommend and can’t thank them enough for their constant support.

Rhianna-leigh Β· 16 June 2022

Agent replied Β· 15 June 2024

Dear Rhianna-leigh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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