Every review we hold for the Sarisbury Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'm relocating to the UK and Justin was very responsive during the whole process and coordinated phone calls with the landlord so I could secure the perfect property. I had a hard time getting references secured as my company uses a 3rd party only verification process. He worked with me, the reference company, and HR to get everything sorted. I really don't think the checks would have completed without his due diligence.
I'm looking forward to moving to the house soon and could not thank Justin enough
Bethany · 16 June 2023
Agent replied · 15 June 2024
Dear Bethany
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have recently had the pleasure of dealing with Julie Salmon securing my first time rental on a property. After having an awful time trying to purchase a property, the whole process with Julie has been an absolute breeze. She has been so helpful and understanding of my needs and communicates brilliantly. I couldn't recommend her enough if you are looking for a property to rent. Thanks Julie, you've been an absolute star! I just wanted to add that Justin has also been a brilliant help, I have asked lots of questions about the property and he has always come back to me the same day with the answers which is amazing and I have really appreciate all his efforts! You guys nailed it, thank you!
Carly · 16 June 2023
Agent replied · 15 June 2024
Dear Carly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently we were in touch with Leaders for property lettings. Our experience with them were really good. Julie was very prompt in sending us the details of the property and he also did call us back to check if we would like to go ahead with the property. We thoroughly recommend Julie and Leaders.
Daniel · 12 October 2024
Agent replied · 15 June 2024
Dear Daniel Moutso
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Google1st time with Leaders was helped by Justin he was so so incredible, patient and was updating me every step of the way and was on top of things. Helped me tremendously and the best service ever. I would recommend Justin any day. Thank you again Justin your service was outstanding
Albertina · 12 October 2024
Agent replied · 26 August 2024
Dear Albertina Chiropa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 2/5
GoogleVery slow service, need to contact them many times by phone to get things going. All checkout forms sent last minute
Kimia · 5 October 2026
Agent replied · 12 October 2026
Dear Kimia G,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleJustin Morgan was amazing in supporting in sourcing our new home! He made the whole transition extremely smooth and easy. I could've not have asked for anyone better. Forever grateful for the support.
Paula Valicher
Paula · 6 April 2025
Agent replied · 25 April 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThe service we have had from start to nearly finish has been 1st class. The team are welcoming, friendly, on the ball in all matters and great communication skills. We have been 'burnt' before with other letting agencies before so we were wary. to start. They set our minds at rest with their service, knowledge of the area and the letting industry. We will welcome our first tenant in a weeks or so. A Big Thank you to Karen and Justin for their services and looking forward to a long and fruitful relationship.
Sue · 16 June 2022
Agent replied · 15 June 2024
Dear Sue,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI don’t normally do reviews but after the brilliant service I received from Justin, I felt it needed to be said. Justin is an absolute credit to your Estate Agency. Due to work commitments we had to move counties which is stressful
in itself, but from the day of Enquiry to the end of the process, he has been there to assist us every step of the way. Justin’s professionalism shines and he is very responsive to any questions asked and always on hand to assist. He is patient and friendly and is so deserving of a 5* star review. Thank you Justin for helping us find our new home.
All the Best.PositiveProfessionalism
Katrina · 16 June 2022
Agent replied · 15 June 2024
Dear Katrina Kruger,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleMy husband and I have been using Leaders at Sarisbury Green to let our rental property for many years now. We have recently had the pleasure of liaising with staff member Justin Morgan as our current tenant has decided to purchase rather than rent and we needed to find a new tenant. Justin has been brilliant, extremely efficient, really reliable as well as friendly and quick to respond to any emails or phone calls. He quickly found us a new tenant and has been great to deal with.
Terry · 16 June 2022
Agent replied · 15 June 2024
Hi Terry, many thanks for the feedback and your recommendation. We will be sure to pass on your comments to the branch.
★★★★★ 5/5
GoogleThis is my first time finding a rental property with Leaders. The Sarisbury Green branch have been superb. Justin was very understanding of the circumstances that had led me to needing to find a rental property quickly and in a difficult market. Since finding the property, the whole process has been smooth and I have been kept updated throughout. If I had any questions Justin was always quick with a response. Thank you for making a difficult time a lot simpler. I wouldn’t hesitate to come to Leaders again.
Becki · 16 June 2022
Agent replied · 15 June 2024
Dear Becki,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe had the pleasure of having Justin help us find our new home! He was efficient from the get-go. Knew the property well, and for questions he did not have immediate answers to, was prompt in engaging with the Landlord and coming back to us. Emails always responded to within minutes and calls picked up without fail - no answer phone messages needed.
Adam · 12 October 2025
Agent replied · 25 December 2025
Dear Adam Coffin
We greatly appreciate your 5-star review and the time you took to share your experience with Justin. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI'm relocating to the area and have been very impressed with Leaders, especially Justin who we dealt with. The move was looking to be stressful and I thought he was very professional, friendly and accommodated all requests efficiently, so much so that I thought to give a good review! Everything is now organised and in place for move in date, so I would recommend them.
Thomas · 20 August 2023
Agent replied · 15 June 2024
Dear Thomas J
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’ve had a great experience with Justin helping me every step of the way. He has been helpful when I had many questions and was always quick to answer any emails I had sent. Made the whole experience a lot better!
Livi · 26 March 2026
Agent replied · 16 April 2026
Dear Livi Mcdonnell
We greatly appreciate your 5-star review and the time you took to share your experience with Justin. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you Justin for the excellent customer service. You found the best property and very close to work. I can walk (will not do I think) to where I work. In a short time you found for me what I was looking for. Your understanding is brilliant!! TOP service!! This is the first time I used Leaders and can recommend your Company any time!! Best of the property is the garden! Perfect for a braai!! Happy days!!PositiveResponsiveness, Quality, Professionalism, Value
Ferdi · 27 August 2021
Agent replied · 15 June 2024
Dear Ferdi Van Dam,
Thank you for the great review of our Leaders Estate Agents Sarisbury Green team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleHaving recently emigrated to the UK, we found that trying to find rentals, especially pet friendly ones, was a nightmare. Generally the estate agents were particularly unhelpful and dismissive, as if my business was not good enough.
Not so Justin and team. We found our new property on RightMove within 10 minutes of it appearing and immediately called Leaders and was put onto Justin. Right off the bat he was enthusiastic and was very accommodating in almost immediately dashing out to the property for a virtual viewing, and we managed to secure the property fairly soon thereafter.
Since then Justin has been the consummate professional, patiently answering all my questions via Whatsapp, at almost any time of the day.
I would highly recommend Justin (and Leaders) to anyone seeking a property in the areaPositiveResponsiveness, Quality, Professionalism, Value
Simon · 27 August 2021
Agent replied · 15 June 2024
Dear Simon,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sarisbury Green branch. It's pleasing to hear that Justin and the team were able to provide you with a fantastic service.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI just let a property with Leaders Sarisbury Green with Justin as my contact and I have had such a positive experience. From the very first viewing Justin has worked really hard to answer all of my questions, coming back to me quickly and providing me with all the information I requested. Because of his hard work and the other friendly team members, things have gone really smoothly and I have not felt stressed by any part of the experience. Many thanks Justin for helping me find an amazing new home!PositiveResponsiveness, Quality, Professionalism, Value
Hayley · 27 August 2021
Agent replied · 15 June 2024
Hi Hayley Groves,
Thank you for the great review of our Leaders Estate Agents Sarisbury Green team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI cant thank Karen enough for all of her help and guidance.
I’m new to letting residential property and am presently growing a portfolio.
Karen has guided me when making decisions about my purchases with projections on rental incomes, she had exceeded what I thought was possible and handled everything professionally with outstanding due diligence displayed.
I would have no hesitation in recommending Leaders to other landlords.
Thank you Karen and Justin for your continued support.
Richard MarshPositiveResponsiveness, Quality, Professionalism, Value
Richard · 16 June 2021
Agent replied · 15 June 2024
Hello Richard Marsh
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleWe all have our reasons to move, some of them are related to a good thing, some of them to bad one. Mine was this second one. The whole process of looking for a new place was very stressful. Thanks to Justin this process became more human. Great personal contact, automated procedures reduced to an essential minimum and final formalities made with appropriate advance so I did get enough time for preparation.
Of course, there are always things that can be improved but in their field, they truly are The Leaders.
Hubert · 16 June 2021
Agent replied · 15 June 2024
Dear Hubert Sakowski,
Thank you for the great review of our Leaders Estate Agents Sarisbury Green team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe have been searching for a new home and Justin Morgan helped us find it. This was as a direct result of his professional conduct and dedication to duty as well as a desire to meet customer expectations. He has assisted us throughout the whole process , always prompt with feed back or any updates during the entire process. The service was absolutely amazing, Justin was very professional and honest with everything. We highly recommend Leaders particularly Sarisbury Green branch.
Pamela · 16 June 2021
Agent replied · 15 June 2024
Hi Pamela Nyakutambwa,
Thank you for the great review of our Leaders Estate Agents Sarisbury Green team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI worked with Leaders in Sarisbury Green and was completely impressed by the assistance we got from Justin Morgan. After recently relocating from abroad I found finding and leasing a property in this area quite tough, but Justin was very efficient in setting up a viewing. He was willing to spend time with us to show the property, explain the area and process. I found the service we got from Leaders and specifically Justin a well balanced and pleasing experience. I am looking forward to the time we will be staying in the property we have selected as I am positive that we will get a excellent service from the letting agent. Thank you and well done JustinPositiveProfessionalism
Deon · 16 June 2021
Agent replied · 15 June 2024
Dear Deon Craffert,
Thank you for the great review of our Leaders Estate Agents Sarisbury Green team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI cannot say enough good things about Leaders, and Karen particularly. I have been letting my property with them for around 10 years and they have kept my property safe, secure and have got fantastic tenants. Karen has dealt with some really complex and sensitive issues and the results have been outstanding. Thank you Karen and Leaders for great service, and never ever stop doing what you do so well!!!!!PositiveResponsiveness, Quality, Professionalism, Value
Ant · 16 June 2022
Agent replied · 15 June 2024
Dear Ant Davis,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleKaren Arkell has been looking after our buy to let for the last 17 years. Throughout she has been so helpful and attentive. She and her team have provided a great service. We have now sold our property to our tenant which unfortunately means our relationship has come to an end but we cannot recommend her services highly enough. Thank you Karen.
Iona · 16 June 2023
Agent replied · 15 June 2024
Dear Iona Peck
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience with Leaders, the whole process was extremely easy to follow, comprehensive and very fast, Justin was the person in charge of my case and has done amazingly to support my application, able to answer all questions and providing with information, I am extremely pleased with how fast my application has been processed and I would 100% recommend Leaders at Sarisbury based on the experience with Jason, moving day soon :D
Mariat47 · 16 June 2022
Agent replied · 15 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have rented a property through Leaders and they have been professional, extremely helpful and responsive throughout the process. We dealt with Justin directly and he has been excellent, he explained all parts of the process to us and made sure to keep us up to date on progress. This has been a very smooth and pleasant experience compared to other agencies we have used. 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Maddy · 27 August 2022
Agent replied · 15 June 2024
Dear Maddy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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