Every review we hold for the Santry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSOLD!!! We had our house on the market with a local Estate Agent for 1 year, she could only manage 4 viewings in that time, never available and photos of our house were not great. A friend recommended Danny Butler to us from Smyth & Butler Estate Agents and we made the call. 1 house visit, 1 professional photographer, 1 highly professional Estate Agent and 2 weeks later we were sale agreed. Danny was available at all times to take our calls and deal with any queries we had, got us the best price we could, a true professional and a nice person. If you are selling or buying you will not go wrong with Danny.PositiveResponsiveness, Professionalism, Value
Owen · 25 August 2021
Agent replied · 21 June 2024
Thanks Owen.
★★★★★ 5/5
GooglePurchasing a home was uncharted territory for our family. Danny and his team have supported us every step of the way. Sound advice, great communication, very responsive, and man of his word. If we had to purchase or sell, we would definitely turn to Danny and his team again. Would recommend to anyone selling or buying a home.
Michaël · 24 November 2023
Agent replied · 21 June 2024
Thanks for the review Michael.
★★★★★ 5/5
GoogleI purchased my house with Smith & Butler - was a great experience they were more than helpful and responsive throughout the process - Big thanks to Danny and the Team could not recommend them enough.
Megs · 18 December 2024
Agent replied · 25 December 2024
Thanks for the review Megan and best wishes in your new home for the years ahead.
★★★★★ 5/5
GoogleGreat response from Smith Butler Estates Ltd. Danny was very helpful and flexible in meeting our requests to view the property and answer any question we had. Great experience working with Danny on closing the sale.
Anna · 18 December 2024
Agent replied · 25 December 2024
Thanks for the review Anna and welcome to the neighbourhood.
★★★★★ 5/5
GoogleWe decided in January 2020 to sell our much loved, first family home. It was a difficult decision with the memories that had been made there but we took the first step by inviting 3 estate agents out for their opinion. From the beginning, Danny was the upmost professional and spoke truthfully which made him stand out. He gave examples of other properties in the area that he sold and provided comparison to ours. He was bang on the money. He gave an advertised price and an expected closing price. We agreed to use his services and our house was advertised online. Less than a week later we were sale agreed at the full expected price. Everything was smooth from start to finish. Hopefully I won't, but if I was to sell again, I would have no hesitation using Danny's services.
Keith · 22 June 2021
Agent replied · 21 June 2024
Thank you for the review Keith. You'll always have the happy memories from Kilmore and many more to be made in your new home in Santry.
★★★★★ 5/5
GoogleI am very pleased with Smith and Butlers, Danny was very patient with us. As first-time buyers, we had many doubts and insecurities, he calmly helped us throughout the process. He exceeded expectations by getting all the information we requested about the property and even allowing us to visit the property more than once. The wine and card at the delivery of the keys was a kind gesture and made me very happy.
I am very happy with Danny's service and my new home. I highly recommend Smith Butlers!
Thanks, Danny and Team!
Fernanda and Marcelo
Fernanda · 22 June 2021
Agent replied · 21 June 2024
Thanks Fernanda, wishing you both many happy years in your new home.
★★★★★ 5/5
GoogleI would highly recommend Smith & Butler to deal with any aspect of house sale, purchasing or letting. I dealt with Danny from day one. Originally it was a valuation for my parents home which subsequently lead to a sale. I found Danny to be very courteous & professional. He understood how hard it was for us to clear out my parents home after my father's death but didn't put pressure on us. He was still working behind the scenes getting our listing ready. Again, thank you Danny for everything. You made this diffult process a little easier for us.
Antoinette · 22 June 2021
Agent replied · 21 June 2024
Thanks Antoinette.
★★★★★ 5/5
GoogleI have been dealing with Danny and his team over 10 years and they have just closed the sale on my property. At all times, Danny has been fantastic to deal with - efficient, responsive, straightforward and friendly to deal with. I have recommended Smith & Butler to friends & family and will continue to do so.
Fiona · 24 November 2023
Agent replied · 21 June 2024
Thanks for the review Fiona and for placing your trust in S&B over the years.
★★★★★ 5/5
GoogleI recently purchased a house through Smith and Butler Estates and had a great experience. Danny's communication was excellent and he was very accommodating even after closing, and Séan was also very informative and helpful during viewings. Highly Recommend!
Cían · 26 March 2026
Agent replied · 16 April 2026
Thanks for the review Cian and best wishes in your new home.
★★★★★ 5/5
GoogleWe bought our house from Smith & Butler and we couldn't be happier with the service they provided. They were super helpful and very professional. My thanks to Danny, Mitchell and all the team. I would highly recommend Smith and Butler to anyone selling their house in Santry or the wider North Dublin area.
Susan · 23 January 2024
Agent replied · 21 June 2024
Thanks for the review Susan, wishing you both many happy new years in your new home.
★★★★★ 5/5
GoogleFrom the moment I made contact with Danny I just knew everything with the sale was going to go well. Danny and Jamie kept in contact with me at all times through the sale process with no question or query left unanswered. My apartment went sale agreed in a matter of weeks and althought the next phase hit a few bumps it was all resolved and sold in just over 3 months. Absolutely worth their 5 stars..thank you all
Denise · 22 June 2021
Agent replied · 21 June 2024
Thank you for the opportunity sell your property and for the kind words.
★★★★★ 5/5
GoogleHuge thanks to Danny and the team for helping us complete the purchase of our first home, everything was straightforward on our end and Danny was fantastic to deal with. Would highly recommend purchasing or selling with Smith and Butler.
Liam · 24 September 2024
Agent replied · 24 October 2024
Thanks for the review Liam, wishing you both well in your new home.
★★★★★ 5/5
GoogleI had the pleasure of working with Mitchell, and I must say, he made the entire process incredibly smooth and hassle-free. His professionalism and dedication were evident every step of the way. Mitchell is excellent at facilitating and ensuring that everything runs efficiently and seamlessly. I truly appreciate his support and attention to detail.
I highly recommend Mitchell to anyone looking for reliable and outstanding service.
Jass · 20 December 2024
★★★★★ 5/5
GoogleI really cannot recommend Smith & Butler highly enough I found Danny extremely helpful and professional nothing was a problem at any time. Every phone call or email was immediately answered. My sale was a messy one between solicitors and buyer but Danny was extremely helpful and kept me sane throughout the process with his advice and expertise Definitely reccomend for either your sale or if you are buyingPositiveResponsiveness, Quality, Professionalism, Value
Marie · 22 June 2022
Agent replied · 21 June 2024
Thank you for the opportunity and your patience throughout. Glad that we got the deal done in the end.
★★★★★ 5/5
GoogleWe went with Smith & Butler because they were one of the very few estate agents that would take us on during the pandemic and we are delighted that we did. We dealt with Danny Butler for the sale of our house and in very uncertain times he manged to get us our asking price, Danny was very helpful and supportive throughout the whole process and i highly recommend them if your thinking of selling your property
Sandra · 22 June 2021
Agent replied · 21 June 2024
Thank you for the review Sandra.We were delighted with the price achieved and being able to close your sale with every obstacle that was thrown at us.
★★★★★ 5/5
GoogleWe used Smith & Butler to sell our much loved family home and Danny was a delight to deal with. He was honest at all times and kept in constant contact during the viewing phase and also in the period between offer acceptance and completion even phoning on the evening of completion.
He worked extremely hard to get us a fair price.
I would have no hesitation in recommending using Danny for the sale of your property.
Maura · 22 June 2021
Agent replied · 21 June 2024
Thank you for the opportunity of selling your family property.
★★★★★ 5/5
GoogleJamie handled the sale of our house and was amazing from the start. Communication was second to none which is hard to come by but not where Jamie is concerned. Thank you for your advice support and service!
Tanya · 24 September 2024
Agent replied · 24 October 2024
Thanks for the review Tanya.
★★★★★ 5/5
GoogleMy father and I recently sold a house with Smith and Butler, Danny was very professional and helpful in the sales process, communication was fantastic and he guided us through step by step, we were very happy to have him as our sales agent, and our property achieved a price which we were delighted with. I would highly recommend him to others who are interested in selling their own property.
Mark · 22 June 2022
Agent replied · 21 June 2024
Thank you for your review Mark, good luck with the next project.
Many thanks,
The Smith & Butler Team.
★★★★★ 1/5
GoogleWatch out for these guys. They let bidding go on much longer than it should, we were highest bidder after 2 weeks of bidding, should have closed on the Friday but allowed another buyer to enter on weekend. Never offered 'best and last' and were quite abrupt to deal with. Average 3 bed House went nearly 100k over asking price!!!! Just after their commission...Wouldn't recommend at all... Friends have had similar experiences of them. Buying a house is stressful enough without this kind of carry on.
(as you can see from the long winded response posted, they confuse people with industry jargon and, to say a few thousand euro is 'insignificant' shows the level here.... I have shown family members who are auctioneers our situation at the time and they were appalled at how business was conducted, we personally requested to make a final offer directly through S&B for the seller at close of business after bidding against 2/3 parties that week, as we were really keen on the house.... we were flat refused and as pointed out, another bidder gazumped us on the Monday and bids then spiraled out of control. Nothing illegal, but highly unethical and bad practice...If this post warns or helps one person then it has been worthwhile, furthermore, we purchased a house with a larger more reputable agent directly after dealing with these guys, no hassle, no bidding war, no confusion. Don't be fooled by their low entry price points, if your heart is set on a house and these guys hold the reins... expect 25-30% more than they're looking for.. it's just how they operate.)
R · 22 June 2020
Agent replied · 21 June 2024
Very disappointed with this review stating incorrect facts. Of course if there is bidding the property would remain on the market. The viewing Robert is referring to after his offer was a second viewing by someone who was actively interested at the time Roberts offer was in place. We will always act on behalf of our clients and it is ultimately our clients decision on whether to accept an offer or not. No Seller would accept an offer when there are other pending offers it’s how the market works. House prices do of course become increased when you have numerous persons bidding, it is human nature if you like a particular property to pay what you feel you are happy to in order to secure it as your home. Your allegation that S&B are only interested in commission is unfathomable, seeing as we charge a 1% sales fee this wouldn’t equate to much in the grand scheme of things so I can assure you this is never the case, we simply gain all potential offers and persons positions and put them forward to the client. I might add that Sellers are not always looking for the highest offer but possibly the position of the buyers with offers in place for example, a first time buyer with no chain might be preferable if they needed to move swiftly.
★★★★★ 5/5
GoogleI sold an apartment in Santry through Smith and Butler which closed today 15 of May 2020. Yes, the peak Covid 19.Danny from the start was a plain, truthful and open speaker and he maintained that all through the process. This is very comforting whether you are either buying or selling, where it is probably one of the most dramatic decisions most people encounter in their lifetime. Danny was very helpful and the one personal attribute I admired was if he said he'd return your call with any query you may have, he always did without fail. You trust a person like that. Thanks Danny
Michael · 22 June 2020
Agent replied · 21 June 2024
Thanks for the review Michael, I’m delighted we were able to close your sale with everything that was put in our way throughout the sales process. Sales are never straight forward in this country and yours certainly lived up to that. Best of luck in the future. Danny
★★★★★ 5/5
GoogleWe used Smith & Butler Estates to sell a property recently. We found Danny to be extremely professional and proactive throughout the whole process, from our initial inquiry, right through to closing the sale. Danny provided valuable advice for listing the property and coordinated the marketing. We appreciated Danny's flexibility with viewing times and received transparent feedback as the viewings progressed. There was regular communication from Danny right up until the sale closed. We would highly recommend using Smith & Butler.
Ciaran · 22 June 2020
Agent replied · 21 June 2024
Thanks Ciaran.
★★★★★ 5/5
GoogleWe had put a deposit down on a new house and needed to sell our existing house quickly. Danny came to chat with us on the day that we first contacted him. To our absolute delight, our house was listed, viewed and sold within two weeks. Danny kept in constant communication throughout the whole process from start to finish and even afterwards. He also offered invaluable advice and made what can be an incredibly stressful experience, very easy. We cannot recommend both Danny and his team highly enough. It has been one of the best decisions that we have made.
Clare · 22 June 2020
Agent replied · 21 June 2024
Hi Clare, Thank you for the great review. The condition of your property definitely helped to get you a strong price in such a swift manner. Thank you for choosing Smith & Butler Estates and best of luck in your new home!
★★★★★ 5/5
GoogleWe went sale agreed on our house early last year and Danny and his team at Smith & Butler Estate Agents were extremely helpful. Any queries we had they were quick to response, which helped moved things along as quick as they could. They were very accommodating with us when we wanted to arrange to view the house again to take measurements and have a survey done etc.
I would highly recommend Danny and his team as they will look after you and make sure you get the best deal available.
Thanks again Danny
Alan · 22 June 2020
Agent replied · 21 June 2024
Thank for taking the time to leave a review Alan. We were delighted to be able to accommodate you both on your first home. Wishing you both the best in your home.
★★★★★ 5/5
GoogleSmith & Butlers truly helped me find a beautiful house, but a beautiful home. From the very beginning, they were incredibly kind, supportive, and always there whenever I needed help. They genuinely care about you and work like true …
Maria · 16 February 2026
Agent replied · 16 April 2026
Thanks for the review Maria.
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