Trusted Agent profile · Sandwell

Dixons Estate Agents Quinton reviews in Sandwell

4.0

★★★★★ Great

380 reviews across 2 platforms

508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ

Dixons Estate Agents's office in Sandwell, at 508 Hagley Road West, is rated 4.0 out of 5 across 380 reviews on two platforms, including 197 Google reviews rated 4.7.

Google logo

4.7 / 5

197

Reviews on Google

This office

Trustpilot logo

183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sandwell office, from every platform, shown as written. First names only.

5/5

Google

Sarah led from the front but colleagues like Lori were just as helpful confident, professional and responsive. Strange time to sell a house through lock down but they stuck with it supported viewings and got us the right offer. A good experience and Sarah never stops even when she on holiday she’s keeping an eye on things Great service from a nice group of people - THANK YOU Happy to recommend Dixon’s Happy to talk to anyone who wants more - just contact Dixon’s they can put us in touch 😉👍PositiveResponsiveness, Quality, Professionalism, Value

The · 25 October 2020

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

1/5

Trustpilot

I went to Dixon for a flat on Oldbury

I went to Dixon for a flat on Oldbury, all god till i got there to see the propriety i was shocking in what condition was the flat, absolutely disgusting, they want 850£ rent for one bedroom and another 850£ deposit, the condition of the walls absolutely unbelievably all wallpaper falls down and tales from kitchen missing, no dors between bedroom and kitchen, and at the end I have refused to get the flat they refuse to refunding my holdings fees, absolutely legal robers this agents.

Game · 16 December 2025

5/5

Google

Excellent customer service and went above and beyond especially Jaya Hughes

Callum · 15 August 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are so happy to hear that Jaya provided you with excellent customer service. We strive to always go above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Well words cant Express how they worked so hard. Sarah and her team were A star, they couldn't have done any more for us,we just let them do there job, which they did. The team are so so helpful and Pam is also good at her job. In fact you feel at home when you go in to dixons estates, they make you feel at home and cant do enough for you. I would not hesitate to use them again 10 out 10.

Louise · 12 January 2020

Agent replied · 10 January 2025

Thank you for your 5* review of our team and I am pleased to see that you would recommend them without hesitation. Kind regards, Emma

1/5

Trustpilot

Bad experience

I would strongly advise to stay away from dixons/countrywide letting agents from managing a rental property. Especially the Warwickshire office as they would do everything in every opportunity to instruct their own contractors making false allegations of works required on the rental property to make money for themselves. They also hide their complaints procedures when contacted directly and asked about the process and their calls are not recorded so they make things up and completely disregard any instructions given by the landlords. Unfortunately complete professional crooks. They will put all sorts of barriers to raise a complaint and refrain from providing a final response to prevent escalation for their governing body to investigate.

Parvin · 25 November 2025

5/5

Google

“Sarah can sell any house “ my friend told me and I didn’t think I was going to be as lucky. Within 2 months my house was sold. Nothing was too much and any queries Sarah and Lori were fabulous. Amazing Teamwork and Pam too for sorting out my mortgage. They all made my last experience of moving, selling a house a much better one. I am now in my forever home - couldn’t have done it without The Team. Thanks Guys.

Rose · 26 October 2019

Agent replied · 24 October 2024

Thank you for your 5* review and wonderful comments! I will of course make sure your review is made known to our local team. Kind regards, Scott

5/5

Google

Excellent!! We found a lovely property for sale through Dixons Quinton and having sold our home we were ready to go. Lori showed us around the property and put our offer to the sellers and we were delighted to hear very quickly that our offer had been accepted. Whilst waiting for the purchase to complete Lori was regularly liaising between the sellers and ourselves to ensure a smooth sale. All the staff at this branch were helpful but most of our dealings were with Lori and she was brilliant.

Vicky · 26 October 2019

Agent replied · 24 October 2024

Thank you Vicky for your 5* review and I am pleased to see that you found our whole team helpful throughout the sale. Kind regard, Scott.

5/5

Google

Sarah started our sale but moved store part way through. Lori was amazing all the way through she was responsive and always done her best to help. Pam arranged our mortgage she was always ready to help, she's extremely responsive and even answers emails and calls when she is away from the office! we were definitely happy with the service we had and would recommend in the future.PositiveResponsiveness, Quality, Professionalism, Value

Eloise · 25 October 2021

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Courtney & Lori has been fantastic. We recently collected keys for a 3 bedroom house. The staff were extremely helpful throughout the purchase of the property. I really appreciate for the amazing support received from Lori & Courtney. Also thank you for the gift box. I strongly suggest using their excellent service in Quinton Dixon estate agency. Many thanks. Rajo, Sanjay & Shiwani.

Raj · 25 October 2022

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Dale and hannah provided a top class service which helped me immensely. I was selling my mom's house as she was moving to warden controlled accommodation. Dale went out of his way to make the sale run smoothly and helped at every point with viewing, surveyors etc as I was at work and mom being 83 was a bit confused and vulnerable. I trusted him immensley and he made the sale and transaction easy. Thank you Dale....would I recommend??? Definately yes :-)

Bernie · 26 October 2018

Agent replied · 24 October 2024

Hello Bernie, thank you for taking the time to leave this wonderful 5 star feedback for Dale, Hannah and the whole team at Dixons in Quinton! I am ecstatic to hear that Dale went above and beyond for you and your mother providing help all the way throughout the sale. Thank you for the recommendation! Best wishes, Maryjane.

5/5

Google

A HUGE thank you to Alison who went above and beyond to ensure the process of buying my property went smoothly... even when there were bumps in the road. Alison always got back to my calls and emails promptly and was very thorough in her updates and advice which left my feeling calm and confident. I would be more than confident in using Dixons again after this experience and would recommend them to friends and family without hestitation. Thank you!

Dan · 26 October 2018

Agent replied · 24 October 2024

Hi Dan, thank you for taking the time to leave us with your brilliant 5* review of the great service you received from Alison and our dedicated Dixons team in Quinton. Best wishes, Emma.

5/5

Google

Couldn't ask for more. Exactly what we needed! The mortgage broker have been incredibly reliable, offering help at all stages throught the process. As a first time buyer I was worried about embarking on this daunting process, but Pam Cheema was so helpful and informative that my nerves were instantly calmed. I felt that we were in safe hands at all times and I can't thank them enough. Many thanks for everything Iliana e Oreste.

Rup_89 · 25 October 2020

Agent replied · 24 October 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

I recently worked with Keiron and Luke from Dixons in Quinton. They were incredibly knowledgeable and professional, providing valuable insights into the local market. Their dedication and responsiveness made the entire process seamless and stress-free. I highly recommend Keiron/Luke and their team for anyone looking to buy or sell property in the area.

Mustafa · 8 March 2025

5/5

Trustpilot

Sarah Blair was very helpfull always…

Sarah Blair was very helpfull always available if needed help with queries would go above and beyond to give a great sevice

Barbara · 9 January 2026

5/5

Google

I came into Quinton Branch and was assisted by Teliah. She was very helpful and really adhered to my needs. She reassured me that she will keep in touch to help assist in finding my dream property. Thanks Teliah my experience was perfect

CallMeAce · 28 January 2024

Agent replied · 24 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Dixons Quinton were absolutely amazing helping us not only with the sale of our property but also the purchase of our new home. We cannot recommend them enough. A huge "THANK YOU" to Lori Courtney and Luke you guys are amazing the perfect team.

Debra · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I spoke to Teliah at dixons about issues i was having with my property. She really assisted me and gave great advice. I’ll be sure to use Dixons for all my property lettings

Kasib · 26 July 2024

Agent replied · 24 October 2024

Hi Kasib, thank you for sharing your positive experience with Teliah at Dixons. We're delighted to hear that she provided you with great advice. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Nothing but positive to say about Dixons

We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx

Humera · 19 July 2024

5/5

Trustpilot

Great advice, got the property sold

They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.

John · 21 May 2025

5/5

Google

Very pleased with the service. The staff was very professional and proactive. From arranging the first viewing to getting the keys to the house they were available at each step. Thank you Dixons Team. Special thanks to Courtney and Jan. You guys are awesome

Garima · 25 October 2023

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Disgusting Company! - AVOID!!

I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!

Charlotte · 21 June 2023

1/5

Trustpilot

Fake electrical certificate was given when bought a house through Dixons in Yardley

Bought a property through Dixons has a first time buyer and even decided to use David Smith for my Mortgage and I can say what a lovely man he is, he did all the hard work and running around, kept me updated at all times right until I had my house keys so thank you to him, will definitely be using him again and recommending him to all. When initially putting an offer on the house, I felt when it came to the price Zoe was playing on the fact I really liked the house and wanted it and so games were being played and I ended up paying £5k over the asking price which I really regret because when moving into the house, I found so many problems. When I spoke to Zoe about dodgy Electric work with a fake certificate given, she ignored it and said she can't do anything, even thou the person who sold the property is well known to Dixons. Highly advise everyone to paid and get a survey completed and not just rely on the Bank to theirs. Elite Properties LTD is the company that's sells house through Dixons with fake electric certificates.

Izzy · 6 June 2023

5/5

Google

Teliah is amazing sorting out our request and accommodated us to move in very quick . Our family is very grateful . Other staff are helpful as well with all our queries over the phone. 😊 …

Rowelyn · 27 February 2024

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Rowelyn! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Holly was a star

Holly was a star, really helped with my renting process and kept me up to date with everything that was going on. Would highly recommend

Consumer · 17 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons Estate Agents's Google reviews

Questions about Dixons Estate Agents Quinton

How many reviews does Dixons Estate Agents Quinton have?

Dixons Estate Agents's Sandwell office has 380 reviews across two platforms: 197 on Google, 183 on Trustpilot (across the whole business).

What is Dixons Estate Agents Quinton's rating?

Dixons Estate Agents Quinton is rated 4.0 out of 5 across all 380 reviews, and 4.7 out of 5 on Google from 197 reviews.

Where is Dixons Estate Agents's Sandwell office?

Dixons Estate Agents Quinton, 508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ.

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