Trusted Agent profile · Sandwell

Dixons Estate Agents Quinton reviews in Sandwell

4.0

★★★★★ Great

380 reviews across 2 platforms

508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ

Dixons Estate Agents's office in Sandwell, at 508 Hagley Road West, is rated 4.0 out of 5 across 380 reviews on two platforms, including 197 Google reviews rated 4.7.

Google logo

4.7 / 5

197

Reviews on Google

This office

Trustpilot logo

183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sandwell office, from every platform, shown as written. First names only.

5/5

Google

Great experience and customer care from Dixons! I’ve been messed around by lettings for a couple of months but with these guys it was a very smooth transition from viewing to renting the house! Would highly recommend, Teliah and the team were very friendly and welcoming. HOWEVER, definitely needed some music in the office as it was silent! Please allow some tunes, even the radio will do!

Dan · 27 February 2024

Agent replied · 24 October 2024

Thank you for your terrific 5* review and recommendation Dan. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service received. From making a viewing to signing for a property, everything was amazing and highly recommended. The process was made very easy and welcoming by the staff. Teliah was amazing with the rental process. I would recommend some soft low level music in the office to give more of an atmosphere to what already seemed like a great office and working environment.

Nigel · 27 February 2024

Agent replied · 24 October 2024

Thank you for your terrific 5* review and recommendation Nigel. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Holly set up my home insurance

Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.

Consumer · 21 April 2026

5/5

Google

Very good experience with their Staff. Jaia was amazing and very straightforward throughout the whole process. I would highly recommend.

Salomon · 16 October 2025

Agent replied · 22 October 2025

Thank you for your glowing review! Our team takes pride in providing excellent service and we're thrilled to hear that Jaia made a positive impact. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

5 star service! Absolutely Fantastic!! Tayla, showed us around the property, she welcomed us and was very professional. She made us aware she was new to the company, it didnt show, she was super confident and friendly. Answered our questions and knew all the information on the property. Exactly what you need to see and feel as a potential tenant. Thank you so much Tayla and Dixons Quinton.

Laura · 25 October 2023

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have dealt with Dixons, starting one year and half ago. Initially I had few lack of responses, but in the last few months I have dealt with Daniella, she has been very kind and trying to solve all my queries. She helped me with communication with landlord. And with the process of moving out, so far I am satisfied with the service provided from countryside and Dixons.

Angela · 25 October 2023

Agent replied · 24 October 2024

Thanks for your great 5* review! - Best wishes, Scott @ Customer Care

5/5

Google

We reported a repair a year ago which had not been sorted by staff despite many phone calls and emails. We made a follow up phone call and were put through to Dal Bains for the first time. Within the hour he had arranged for a contactor to come out for a quote, ran it past the landlord and fixed a date for the following week for the repair to take place. Thank you Dal for your efficiency in providing a swift resolution to our problem.

Arunandnisha · 25 October 2022

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

All encompassing, frightening & stressful. I asked myself why did I put myself through a house sale & purchase?! The whole team at Dixon's Quinton were my simultaneously my rock, my life coach & ultimately my saviour. Support & answers were always available & they got me (& my partner) through some tough times! Helping us & liaising with the legals when we were out of our depth. Thank you all. And an extra special mention to Lori & Courtney. It was all worth it after all. You were both brilliant!!n

Lloyd · 25 October 2022

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Trustpilot

Excellent service

Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.

Kamran · 15 October 2024

4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie · 28 May 2026

5/5

Google

Absolutely the right decision to use Dixons at Quinton. When my parents passed away and we sold the house, the Staff in this branch were brilliant. They went that one step further to make the whole process run as smoothly as possible. Thank you everyone, especially Courtney, who was always there at the end of the phone and nothing was too much trouble for her.

Lesley · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Recently completed a purchase with Dixons Quinton and cannot fault the service we have received. Great communication throughout and assisted us with completing quickly. A special mention to Keiron and Andy.

Kirsty · 3 April 2025

Agent replied · 23 April 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Samantha ferry has been fantastic. After having on going issues with work needing to be done in my home and emails back and forth to another member of staff, Sam has now taken over my property and she has been so efficient chasing up contractors and keeping me informed on work that has been outstanding for so long. She is a credit to your team. Thanks Sam for restoring my faith in Dixons!!

Jade · 25 October 2022

Agent replied · 24 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Anna and Riana have been amazing they are really helpful and friendly. Really appreciate there help sorting through the last minutes returns or deposits etc. Anna has been amazing the last few years renting and made it so easy after bad experiences with another letting office. I am so greatful to have someone thats so helpful and proactive in getting things done! Thank you so much Anna and Riana been a pleasure and wish you both all the best!!PositiveResponsiveness, Quality, Professionalism

Samta · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

So we dealt with Dixons Quinton from July to November for the sale of my nans house. Sarah & Lori were amazing from the very beginning, the communication is absolutely spot on & we as a family would highly recommend them to anyone, who is looking for a professional service for the sale of their property. Lori goes above & beyond to help in any way she can. Also I must add Jan Sturley (who works at selly oak branch) is the most loveliest lady, who assisted us along the journey too. Thank you Team Quinton!PositiveProfessionalism

Lucy · 25 October 2021

Agent replied · 24 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The visit to my apartment was nice and warm. The agent was calm and kind as well. Thank you Dixen.

Blessing · 22 July 2025

Agent replied · 25 July 2025

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Amazing service from the lettings team Jaia was really helpful :)

Sav · 16 October 2025

Agent replied · 22 October 2025

"Thank you for your kind words! We are so glad to hear that Jaia provided you with amazing service. It's our goal to have satisfied customers like you. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

I did not receive the level of mortgage…

I did not receive the level of mortgage support I expected from this company. While their general customer service was satisfactory, the mortgage advisor was not helpful. Despite charging a substantial fee, I do not feel that he secured the best possible deal for me. In my view, Mr. Mazar Singh appeared more focused on maximising his own profit than on acting in the best interests of the customer, particularly given his £700 fee.

Simmy · 8 March 2026

5/5

Trustpilot

Dixons Erdington made it easy

I've recently completed, I was a first time buyer, I'd had a previous bad experience where a dodgy seller pulled out at the last minute and cost me money, I was kind of struggling with the whole process, but Dixons made it easy for me. I was shown round the property by Alison, who knew everything about the property and the area, even who the neighbours were, then from there Sarah handled it and she was brilliant, always keeping me informed and chasing the other solicitor. Then my solicitor went into administration and couldn't carry on working and even then Sarah told me exactly what to do and handled it all for me once I had a new solicitor. It was a massive relief in the end. I'd definitely recommend Dixons after that.

Customer · 13 January 2026

5/5

Trustpilot

Dixons - Erdington

Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much.

Rachel · 23 May 2024

5/5

Google

Dropped in to inquire about a property which had unfortunately already gone, however, Michael Walden was happy to sit with us and help find us the perfect property. He wasn't solely interested in his particular area, or even properties listed only by Dixons Quinton. He went above and beyond the help us, meaning we have found our perfect family home! Massive thanks to Michael for being so helpful and supportive.

Danielle · 25 October 2022

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I’ve just started the process of looking for my new home and Teliah has been an amazing help. Her courteousness and willingness to go the extra mile to ensure I get the perfect home is beyond belief. She is what we all need in the process of renting a home. Highly recommended

Kuda · 27 February 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Our boiler stopped working recently and Samuel was really quick to respond to our requests, get in touch with our landlord and have someone come out to fix it. The issue was sorted from start to finish in a matter of days and with the weather turning colder, this was very much appreciated. Thanks Samuel!!

Nikita · 29 November 2023

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Well what can I say there are not enough complimentary words in the English dictionary to describe the staff at this branch. My main dealings were with Sarah, and what an absolutely fantastic service I received, to say Sarah went above and beyond doesn't even begin to describe her dedication and enthusiasm. I never had any problems getting hold of staff, with Sarah regularly and kindly responding to my queries and questions outside of her working hours! Communication was great and no questions or requests were to much trouble. The whole team had a cheery can do attitude when I spoke with them including Lori and Jan and it made what is usually a stressful process of selling a house easy and calm. I would never ever ever use a different estate agents and highly recommend these guys, especially Sarah, I cannot thank these guys enough

Nicola · 25 October 2020

Agent replied · 24 October 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons Estate Agents's Google reviews

Questions about Dixons Estate Agents Quinton

How many reviews does Dixons Estate Agents Quinton have?

Dixons Estate Agents's Sandwell office has 380 reviews across two platforms: 197 on Google, 183 on Trustpilot (across the whole business).

What is Dixons Estate Agents Quinton's rating?

Dixons Estate Agents Quinton is rated 4.0 out of 5 across all 380 reviews, and 4.7 out of 5 on Google from 197 reviews.

Where is Dixons Estate Agents's Sandwell office?

Dixons Estate Agents Quinton, 508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ.

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