Trusted Agent profile · Sandwell
★★★★★
306 reviews across 2 platforms
3 Astle Park, West Bromwich, B70 8NS, Sandwell, B70 8NS
Connells's office in Sandwell, at 3 Astle Park, is rated 4.3 out of 5 across 306 reviews on two platforms, including 290 Google reviews rated 4.5.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
5/5
GoogleWe have just completed on our first family home and would like to thank veer singh who did our mortgage. Even when there was a few bumps along the way he was always there to explain and help fix any issues. Very highly recommended, thank you veer bhaji
5/5
GoogleCompany let - straight forward application, friendly and helpful staff and our future requirements have been discussed and logged. Happy to do business again with Rachael and the team.
5/5
GoogleKelly was absolutely amazing. Acted very professional and got us moved into the house quickly regarding the crisis were in. Definitely will recommend!!
1/5
GoogleI don't think they like customer services because they seem to fail to give any adequate level of service. Request a property viewing, don't hear anything back. Leave answer phone messages, hear nothing back. Email them, get zero correspondence. I feel sorry for some landlords that want tenants but these lot don't seem to care at all.
5/5
GoogleWant to say thank you to Kellie she has helped us get this beautiful home thank you so much
5/5
GoogleLettings services are great. Amanda is a friendly employee and she is doing her job in a professional manner!!!PositiveProfessionalism
5/5
GoogleMe and my partner was looking for a new home for our new extended family, Daniel joo, and Arif helped us find the perfect home with Connells West Bromwich and went above and beyond what was expected of them to make this happen in such a short time frame. We have now moved in and couldn’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat customer service and communication. Big thank you to Kelly Magee on how efficient she was finding the right tenant.
1/5
GoogleBeen with them for a year. All problems in the house sorted because we got in touch with landlord, agency didn't help much. I've moved out almost one month ago, still didn't get the deposit, although the landlord has no objections. High fees, luckily I heard that the law changed since June this year, so maybe that would not be a problem in the future. Don't recommend
1/5
GoogleJust waste of time. I never recommend.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
1/5
GoogleIf only I had an option to give 0 stars. Dodgy inhouse mortgage brokers - please avoid at all cost. Sales team are not honourable and will just look to scam you for money. AVOID AVOID AVOID
5/5
GoogleMy Partner and I viewed a property through Connels and loved it straight away, Amanda helped us every step of the way and went above and beyond for us. I cannot praise her enough, I will recommend this estate agents (and Amanda!!) Thank you for helping us find our dream home :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional service from beginning to end of the house selling process. We were kept in touch with what was happening throughout the months that the house was for sale but email and phone calls. We also had the agent do all the showings as the house was empty which was a great bonus, saving our time and travel. Would recommend them.
5/5
GoogleVery supportive agents - Arif and Taylor. I received maximum support throughout my search for a property to rent. Thanks for all the help. I am very pleased with the services I received.
5/5
GoogleFound connells most helpful while looking for a place to rent. In particular, Amanda Rawlins, very cooperative and willing to help through the process. It has helped through a stressful time having someone to talk myself and my partner through everything ensuring we understand our options and the best way to move forward. A positive experience:)
5/5
GoogleThanks for Taylor and Arif for helping us finding an appartment! Taylor and Arif are really proffesians and very efficient. They answered all our questions and helped with everything we needed.
4/5
GoogleGreat guys! Top notch service. Always willing to help. Taylor and Arif make the whole house rent process very easy for me. Both Taylor and Arif are just amazing. Ayodeji Ogidan
5/5
GoogleI have worked with Connells Estates Agents for several years and have always received a very professional and first class help. I did have very good help from Kelly Magee an officer from Connells' West Bromwich branch and she was very efficient and helpful in sorting out the business very quickly and with great help.
5/5
GoogleWe are very grateful to Kelly for helping us rent a lovely house for all the family, including our dog. It's awful that dogs are almost uniformly excluded in rental agreements, and having Kelly go the extra mile to make sure pets were included in the agreement for a high quality let has meant a lot to us.
5/5
GoogleI must say the effectiveness of the company is really good! Team very helpful and easy to get too. They were very helpful in all areas. Want to say special thanks to arif how helped me get my own place . Thanks
1/5
TrustpilotAbby from West Brom branch is a know
Abby from West Brom branch is a know. Drug user and sleeps with other peoples partners. She is unhygienic and a all around horrible person. Please avoid her and this branch
5/5
GoogleI was served and dealt with by Arif Zaman who is the best letting manager there. He helped me a lot with everything, couldn’t thank him enough. I would definitely recommend this company. Very helpful and very well mannered.
5/5
GoogleI got my first rental property through Connells. They are absolutely amazing. Very Professional and friendly in their approach. My special thanks to Mr. Arif and Mr.Daniel, as they make our journey smooth. Highly recommended for the new immigrants.
3/5
GoogleConnells is good but they are very slow at processing queries once house sold via them, my sister had gone through alot of hassle with them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
