Trusted Agent profile Β· Sandwell

Connells West Bromwich reviews in Sandwell

4.3

β˜…β˜…β˜…β˜…β˜… Great

306 reviews across 2 platforms

3 Astle Park, West Bromwich, B70 8NS, Sandwell, B70 8NS

Connells's office in Sandwell, at 3 Astle Park, is rated 4.3 out of 5 across 306 reviews on two platforms, including 290 Google reviews rated 4.5.

Google logo

4.5 / 5

290

Reviews on Google

This office

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16

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sandwell office, from every platform, shown as written. First names only.

1/5

Trustpilot

OVERPRICED

Its not what it use to be. Pd has no more standards. Massively overpricing its properties. Pd Auction style bids with fees in excess of Β£5000 on properties already overpriced. Once upon a time Paul Dubereley were decent, it's a real shame!

Abdul Β· 18 March 2023

5/5

Google

The agent was very helpful and kept me informed thought out my mortgage application

Ravinder Β· 3 June 2025

Agent replied Β· 11 October 2026

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Kelly was great from start to finish, we wanted a quick move and she made what we thought would be a very stressful process easy and straightforward. We were all signed up and ready to move into our new home all within about a week of our viewing! Brilliant service would recommend, thanks for all your help :-)

Rhiannon Β· 24 October 2020

5/5

Google

Thank you to connells west brom for helping buy our 1st buy to let house!!! Veer did our re mortgage and purchase mortgage, he was amazing so helpful highly highly recommend 😊 …

Amarjit Β· 24 August 2024

Agent replied Β· 23 October 2024

Thank you for your thoughtful 5* review and recommendation Amarjit! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Fabulous customer service from the duos - Arif & Taylor. Smooth onboarding process. Polite and respectful. Made the process a walk in the park. Connels is my go to anytime πŸ’― …

Ameen Β· 24 October 2023

5/5

Google

Veer assisted us with our mortgage application and was extremely helpful throughout this process. He was quick and responsive to all emails and other communication. Would definitely recommend- thank you Veer!

Harriet Β· 24 October 2023

5/5

Google

Amanda has been brilliant, & so far all has gone smoothly, I cannot fault her, she is really responsive, arranged our meetings with lots of care, social distancing in mind, & just so helpful! Top marks, & we hope to be in our home very soon! :)PositiveResponsiveness, Quality, Professionalism, Value

Evie Β· 24 October 2021

5/5

Google

Amazing service, miss Bethany help us to find a good flat for us and service is very quick. I am very satisfied with connells.

Navneet Β· 4 December 2024

Agent replied Β· 11 December 2024

Hello Navneet, Thank you so much for your kind words and the 5* review! We're thrilled to hear that Bethany was able to help you find a great flat and that you were satisfied with our quick service. Best regards, Lucy, Customer Relations Team

5/5

Google

I am very happy with the purchasing experience and service from Connells. Harrison was very helpful throughout the whole process and Veer helped us a lot with our mortgage.

Saroj Β· 24 October 2023

5/5

Google

The letting agent called Daniel was simply amazing, he got me a property within days. He is very polite and walked me through the whole process. If you need a letting agent Daniel at connells West Bromwich is your guy..✌🏿✌🏿 …

Joel Β· 24 October 2022

5/5

Google

The best service, the manager was so patient with us answering all the questions we had. Although it was a slow process because of the landlord, the manager did his very best for us.

Fatoumata Β· 26 May 2024

Agent replied Β· 23 October 2024

Thank you for sharing your positive experience with us, Fatoumata! We're delighted to hear that our manager provided excellent service and was patient in addressing all your questions. We appreciate your understanding regarding any delays caused by the landlord and are glad that our team did their best to assist you. If you need any further help, feel free to reach out. Kind regards, Lucy, Customer Relations.

5/5

Google

Happy with Bethanys service, was handed over to Arit when Bethany was on holiday, he was a bit of a bully.

Omotola Β· 27 March 2024

5/5

Google

West Bromwich staff are friendly and nice. Great and excellent service from Connells. Thanks to Arif, you are the best and I will always recommend you to others.

Walter Β· 24 October 2023

5/5

Google

Want to say a big thank you to Connells for helping get our first buy to let property. Veer Singh did our mortgage and was brilliant all the way through and Daniela helped with our paper work. Thank you very highly recommend

Surjit Β· 28 November 2023

Agent replied Β· 23 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing work, very professional and everything done very quickly. I am happy to be come here and took there service. ..

Karan Β· 4 December 2024

Agent replied Β· 11 December 2024

Thank you Karan for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

The service received from Connell's [ Courteney Attwood ] on the sale of our property was brilliant. She attended to every issue raised with a fast response and orchestrated matters perfectly throughout. Thank you Courteney ! - Would recommend your service to buyers and sellers alike.PositiveProfessionalism

Harvyn Β· 24 October 2021

5/5

Google

Amanda has been brilliant, & so far all has gone smoothly, I cannot fault her, she is really responsive, arranged our meetings with lots of care, social distancing in mind, & just so helpful! Top marks, & we hope to be in our home very soon! :)PositiveResponsiveness, Quality, Professionalism, Value

E Β· 12 December 2020

5/5

Google

We brought out first family home through connells west Bromwich. Courtney was very helpful throughout with everything and Veer was also a big help with our mortgage application. Big thank you to the connells team, highly recommend

Gurmeet Β· 24 October 2022

5/5

Google

Just bought a house recently, the process went very smoothly and quick. Veer singh was also very polite through the process and kept me updated.

Shivam Β· 24 August 2024

Agent replied Β· 23 October 2024

Hello Shivam, thank you for your wonderful review! We're thrilled to hear that the process went smoothly and that Veer Singh provided excellent service. Congratulations on your new home! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

These people are unprofessional and…

These people are unprofessional and don't know about their work.they took my money and now they are not responding. I am trying from months to get my money back but they are scam people.

Rajesh Β· 25 June 2025

5/5

Google

Thank you Connells and team for helping me to find a house with a short span of time.I find the process very smooth as you helped me a lot to know regarding each and every step . Thanks Daniel and Arif

Ami Β· 24 October 2021

5/5

Trustpilot

Brilliant service by the team at paul…

Brilliant service by the team at paul dubberley lettings I would recommend this company to my friends helping me sort out my tenancy and payments a great help thank you all

Theresa Β· 30 June 2025

5/5

Google

Taylor was very kind and helpful through the process. Top agent. Arif as well was very professional. Lovely company πŸ‘πŸΎπŸ‘πŸΎπŸ‘πŸΎπŸ‘πŸΎ …

Ahidjo Β· 24 October 2023

5/5

Google

Arif in Connells West Bromwich is an excellent lettings manager, I couldn’t have asked for a better man who ensured an easy move for my family and I. He is professional and reliable.

Amarachi Β· 24 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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