1/5
Connells very poor response
Connells very poor response, no ownership from agents to attend to tenants issues, takes months to fix heating issues at the property.i have never had such a bad experience with any other agencies before.
Trusted Agent profile · Sandwell
★★★★★
1,851 reviews across 2 platforms
122 Poplar Road, Bearwood, Smethwick, B66 4AP, Sandwell, B66 4AP
Connells's office in Sandwell, at 122 Poplar Road, is rated 2.2 out of 5 across 1,851 reviews on two platforms, including 219 Google reviews rated 4.2.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
1/5
Connells very poor response
Connells very poor response, no ownership from agents to attend to tenants issues, takes months to fix heating issues at the property.i have never had such a bad experience with any other agencies before.
1/5
Avoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
Awful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
Ridiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
Under valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
1/5
The reason why buyer didn’t get a…
The reason why buyer didn’t get a mortgage given by Connells was : too many council houses around. What a joke. Would not recommend.
1/5
Not disclose g Japanese knotweed at one of its properties and flooding issue even wen I phoned and told themNegativeQuality, Professionalism
1/5
Have complained regarding the house…
Have complained regarding the house which is rent out next to us. Connells has failed to sort it out. Had to get in touch with council accordingly.
5/5
BIG THANK YOU TO EVERYONE AT CONNELLS…
BIG THANK YOU TO EVERYONE AT CONNELLS MAIDENHEAD. ESPECIALLY TO SUNNY, ANTHONY AND AJ.. THANK YOU FOR MAKING MY DREAM POSSIBLE. :).. GOING TO HIGHLY RECOMMEND SUNNY.
1/5
The most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
Worst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
1/5
Waste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
Very poor experience
Terrible experience, treating customers poorly.
1/5
Avoid
AVOID is all I can advise
1/5
Force you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
1/5
Connells amesbury
We have had our property on with them for 5 months, had 2 viewings and NO communication from them at all. Shocking customer service, and certainly will never use them again
5/5
Amazing sales team , got my property sold within two weeks
1/5
Biggest Cheater
Biggest Cheater. They definitely will not return your money easily. They asked me to go to TDS if i want my deposit back. If possible stay away from them.
1/5
Very disappointed with their service
Very disappointed with their service, fobbing you off whenever you call up. Not communicating with you properly regarding your purchase. Wouldn’t risk dealing with them if I was you
1/5
Very bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
5/5
Great experience selling my property with Jeevan. Thank you.
1/5
AVOID this Terrible company
Terrible company, do not use surveyors / valuations, spent over £1000 to value a property for refurbishment and returned a value of £0. Absolute joke avoid at all costs.
1/5
Absolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
4/5
Honestly an experience that was changed by Scott. A real dedicated agent who saw me through the whole thing. Really made a difference to me buying my first house.
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