1/5
TrustpilotOne word terrible.
One word terrible.We then used symonds and Sampson and they were excellent.I would also recommend gth
Trusted Agent profile · Sandwell
Connells Bearwood reviews in Sandwell
★★★★★
1,851 reviews across 2 platforms
122 Poplar Road, Bearwood, Smethwick, B66 4AP, Sandwell, B66 4AP
Connells's office in Sandwell, at 122 Poplar Road, is rated 2.2 out of 5 across 1,851 reviews on two platforms, including 219 Google reviews rated 4.2.
Reviews
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotShocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
1/5
TrustpilotBiggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
TrustpilotBe careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
TrustpilotPeople in branch were helpful and…
People in branch were helpful and informative
5/5
TrustpilotThank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
TrustpilotHelpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
Trustpilotwas good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
GoogleRating only, no written review.
Agent replied · 23 December 2025
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
TrustpilotThey sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
TrustpilotTerrible company
Terrible company, Terrible estate agents .
1/5
Googleconnells estate agent Bearwood . What a joke unorganised and lazy don't bother people
1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
