Every review we hold for the Sandhurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSam Burrows has consistently provided excellent customer service, she is so approachable and reliable. As a first time landlord I’ve had many questions and Sam always provides accurate information in a timely manor. I would definitely recommend friends and family to approach Sam at Hat and Home .
Ash · 16 March 2025
★★★★★ 5/5
TrustpilotCharlotte from Hat and Home was so…
Charlotte from Hat and Home was so helpful, patient and transparent. She kept us updated regularly, communicated brilliantly and we felt in capable hands. I would feel very confident selling or buying with Charlotte as the agent, Elizabeth
Elizabeth · 16 January 2024
Agent replied · 20 January 2024
Hi Elizabeth,
Thank you for your kind words and the excellent review! We're delighted to hear about your positive experience with Charlotte and look forward to assisting you with any future sales or purchases at Hat and Home.
★★★★★ 5/5
TrustpilotFantastic experience from start to…
Fantastic experience from start to finish. Everyone we've had contact with has been friendly and helpful helping us every step of the way. A refreshing change to actually deal with an agent that feels like they're on your side rather than just in it for the commission. I would 100% recommend to anyone looking for their next property/selling a property.
Katie · 31 May 2024
★★★★★ 5/5
TrustpilotA great letting agent in Bracknell
A great letting agent. Everything was very efficient and we were welcomed to our new flat with a bottle of champagne!
RentalCustomer · 9 November 2023
★★★★★ 5/5
TrustpilotAnnie and Sam have done a great job
Annie and Sam have done a great job. They are efficient and trustworthy, very polite and kind explain matters clearly. Would recommend to my friends for their good services. Keep up to their good work.
ANNA · 18 December 2023
Agent replied · 20 January 2024
Thank you so much for your kind words, Anna! We are delighted to know that Annie and Sam have done a great job and that you would be willing to recommend us to your friends. We strive to provide excellent services and we are glad you could experience that. :)
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★★★★★ 5/5
GoogleWe had a very positive feeling about HatsnHomes throughout the selling process. Lucas, was our link and he was a genuine and hard working. Nothing was too much trouble.
Would recommended as a first class estate agents.
Heather · 15 April 2025
★★★★★ 1/5
TrustpilotNo answering
Never answer phone call or email
Alireza · 21 January 2025
Agent replied · 29 July 2025
Hi Alireza
My name is Ben Gee and I own the business. I am really sorry you have had trouble contacting us. If you direct your query to me personally on ben@hatandhome.co.uk or call me on 07523106629 (anytime) I will make sure we help you and hopefully turn your experience from 1-star to 5-star!
I look forward to hearing from you
Ben
★★★★★ 5/5
TrustpilotThe ladies at Hat & Home Bracknell have…
The ladies at Hat & Home Bracknell have been great from start to finish. Clear communication and thorough in their help and support. The team are determined to work as best as possible on your behalf and minimise the stress often associated with buying/selling properties, offering great service at a fair price. Would highly recommended.
Kerry · 30 January 2024
★★★★★ 5/5
Trustpilot5 star experience with Hat & Home
First time dealing with Hat & Home, and the experience to date has been first rate. Everyone in the Wokingham branch, Sam, Emily, Freya and Annie to name but a few have been attentive, responsive and delivered all they promised. Would thoroughly recommend and have no hesitation using again.
Jim · 23 April 2024
★★★★★ 5/5
GoogleGreat service from Sam and her colleagues. Always responds to phone calls. Would always recommend her .
Ian · 15 April 2024
Agent replied · 29 March 2024
Thank you so much for your glowing 5-star review Ian! We're thrilled to hear about your positive experience with Sam and our team.
★★★★★ 5/5
TrustpilotI would highly recommend Annie from Hat & Home
Annie (Hat&Home Wokingham) made me feel very welcome. She went out of way to ensure that we inspected the property even at short notice. Very professional, great communication and excellent service. I’d totally recommend her any day. Ask for Annie!
Sam · 4 June 2024
★★★★★ 5/5
GooglePersonalized service that truly made a difference. Highly recommended.
Ρεϊζόγλου · 15 April 2024
Agent replied · 29 March 2024
Thank you so much for your kind words! :)
★★★★★ 5/5
TrustpilotI have had the pleasure of dealing with Hat and Home for a while now and always top service
I have had the pleasure of dealing with Sam and Emily for a number of years now and they are always courteous, professional, approachable and always find a solution to any issues that may crop up
Mark · 20 June 2024
★★★★★ 4/5
GoogleVery personal and engaging but unfortunately no property that met my criteria.
Victoria · 13 May 2025
★★★★★ 5/5
GoogleSeamless start to finish & always on hand if I had any questions ⭐️⭐️⭐️⭐️⭐️
Justin · 15 April 2025
★★★★★ 5/5
TrustpilotExcellent from day one …
Lilly and the Wokingham team made our purchase experience smooth and professional. Great communication updates and support throughout the purchase from Lisa and Lilly our estate agent, was a complete pleasure to work with including some help after we moved in!
Glenda · 27 April 2023
★★★★★ 5/5
TrustpilotI can't believe that I am just about to…
I can't believe that I am just about to say positive things about estate agents, but I HAVE to!! We have just exchanged on both purchase and sale with Hat and Home.
Diane · 24 October 2023
★★★★★ 5/5
TrustpilotPatience and understanding
My experience with Hat & Home has been excellent.
C · 2 August 2024
★★★★★ 1/5
TrustpilotDisaster letting agent
Disaster letting agent. These people can not be trusted!
Simon · 31 March 2024
★★★★★ 5/5
FacebookHat and Home are everything an estate agent should be. They listen, they’re absolute professionals, they set realistic expectations and most importantly just great people! Outstanding service….. thank you
Bev · 25 June 2022
★★★★★ 4/5
TrustpilotVery professional, communication is excellent
I bought my house through the Wokingham branch in July.
Sarah · 11 July 2022
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ 5 stars for Bobby!
⭐️⭐️⭐️⭐️⭐️
Patricia · 9 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.