Hannah James Estates Sanderstead reviews

★★★★★ 4.8/5

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Professional and expert local knowledge

The team at Hannah James worked very hard on our behalf. Unfailingly professional, they deliver a friendly, personal service, and have excellent local knowledge. I would definitely instruct them again. Using the associated law firm for the conveyancing made for a seamless process, that also offered good value for money.

C · 3 February 2024

★★★★★ 5/5

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Property Purchase

Manchester Durman were highly professional from start to finish, and helped us to find our perfect family home.

Ashley · 27 June 2022

★★★★★ 5/5

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good experiance

really good experience, they were very communicative throughout the whole process and made it smooth

Emily · 4 February 2026

★★★★★ 5/5

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Excellent and friendly service.

Friendly and knowledgeable about the area and a pleasure to deal with.

KEITH · 12 March 2025

★★★★★ 5/5

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Manchester Durman Solicitors

I cannot speak highly enough about this company who sold the property listed with them. A fantastic quality led service, very knowledgeable professional, friendly and courteous which facilitated the sale of our property with minimal disruption. Manchester Durman are very approachable and make communication between client and Solicitors and their staff teams a positive experience.

Geoffrey · 18 June 2022

★★★★★ 5/5

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Two properties sold using Manchester & Durham

The professionalism exhibited from the whole team at Manchester & Durham made selling my properties stress free, simple and hassle free, always easy to contact and promt and getting back to me. Would not use any other Estate agent in the future.

Mark · 21 June 2021

★★★★★ 5/5

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Mr

Having lived in my house for 35 years, I was pretty much a newcomer to the process and they guided me through it care and consideration.

Steven · 4 May 2024

★★★★★ 5/5

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Manchesters Solicitors Estate Agents

Excellent. Personable, timely and sensitive initial contacts, followed by excellent advertising helped by local knowledge, and ongoing helpful interventions to assist the process, by, for example, helping the buyer to have permission from the seller to access the garage to store items after and offer had been accepted. I can highly recommend this team.

Owen · 29 September 2021

★★★★★ 5/5

Facebook

Been rich is expensive, but always believe in God with him all things are possible, i was doubting the review i say on Facebook about Mrs Sheila Bratton the trading account manager, because of the faith of God am having i believe that no weapon fashion against me shall prosper, that was the reason why i choose to give a try on her then i found out how great she is intense of her trading skills, i invested the sum of $1,000 with her and she was able to make a profit of $11,000 for me which i just withdraw to my bank account not quite long.Email: sheilabratton354@gmail.comWhatsapp: +1(510)224-4372

Cebileh · 31 July 2022

★★★★★ 5/5

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Outstanding Service

I used Manchester Durham to sell my late father's house. James and his team provided an excellent and thorough service at all stages. I quickly realised that James and his team are very experienced in their field, with a high level of expertise.They gave extremely valuable advice and listened carefully to any questions or concerns I had. I was supported in many different ways - from practical affairs to legal advice. They always responded in a prompt manner. The team communicate very well with with each other. A big thank you to James and his team!

Rob · 24 January 2022

★★★★★ 5/5

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Professional, honest, successful

Manchester Durman should be the first choice and preferred agent for sales in the Sanderstead and surrounding area due to their unique proposition; they are an SME, set-up and established by highly qualified partners whose families live locally where the partners were themselves locally schooled, staffed by professional locals with extensive knowledge of the area (with their own children in local schools) and as importantly, supporting local businesses as well as the community. Their office is perfectly located too, supported by a well designed and easily navigated web site. As Executor to an estate, we invited five agents to view and value (local as well as national having a local presence); all five gave an identical valuation, with fees within 0.1% of each other; perhaps wisely, when asked for metrics used to measure performance, Manchester's response was inclusive of the 'human factor' rather than solely number driven data. Selection then was based on other criteria; previous reviews, confidence of a successful outcome, the efficiency and 'voice' of office telephone answering, response and action became deciding factors (inclusive legal fees and support were a welcome added bonus). This is a friendly, rather than aggressive, pushy, 'family feel' practice with determined and persistent staff, taking a 'relationship building' approach rather than being sales target driven (although having no knowledge of internal procedures this could be incorrect). Methodical, thorough and diligent, especially in the legal aspects, they achieved the original valuation and to a buyer who would appear to be perfect for the property and to the neighbourhood. Overall highly satisfactory but every organisation needs to continuously learn, adapt and be open to improvement to survive; Manchester's deserve to.

Keith · 15 October 2021

★★★★★ 5/5

Google

Solicitors (James & Andrew) plus the rest of the team (Nov 10 3pm) were genuinely accommodating & professionally friendly even i was just a walk-in visitor inquiring. I felt a family atmosphere to HELP and felt being valued...not just mere work to gain possible customers. The landlord (Tlenys) thru this estate agents was very considerate via her immediate call back. I wil definitely be their future customer soon and will surely recommend their services to the NHS.

Melvin · 31 January 2022

★★★★★ 5/5

Google

Hannah James are what you need for a quality service when buying and selling your house. This is what an estate agency should be. Personal service and a guiding hand through the process. Top communicators!

Stewart · 6 March 2023

★★★★★ 5/5

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Outstanding service

I needed to sell my parent's property after my father passed away. This was complicated by my living 3500 miles away, not to mention a global pandemic. James and his team had an offer on the house within 48 hours. Due to a long prolonged probate the sale would take almost 7 months to complete with many obstacles along the way. However the team did an incredible job of keeping both myself and the buyer abreast of developments and truly showed they cared about getting everything completed. It was that personal touch that really impressed me. The house is now sold and I could not be happier with the outcome.

David · 23 February 2021

★★★★★ 5/5

Google

The service was perfect. The whole team was pivotal in helping us secure this property. Forever grateful.

Jerran · 16 July 2025

★★★★★ 5/5

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Best of both worlds!

We are delighted with the service provided by James Manchester. He has many years experience in both conveyancing and estate agency. Not only did we sell our property at £25,000 more than the other agents suggested, but he gave us a great deal of time. We felt valued and secure. I heartily recommend him and his team. In fact I am pleased that he has agreed to act for us with the property we have just bought.

Paul · 20 July 2021

★★★★★ 5/5

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Sold and bought!

We placed our house with Manchester Durman during the pandemic and had also found a property to buy through them. Great care taken over viewings, purchaser, who had been properly vetted, found quite quickly, and purchase agreed on property we were buying. All this went very smoothly and the whole process was as stress free as these things can be. Staff in branch all extremely friendly, helpful and approachable. Overall a very positive experience.

Robert · 27 July 2021

★★★★★ 5/5

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Absolutely first class in all respects

15 years ago we used James Manchester as our solicitor when we bought our house and were very impressed by him, so we immediately turned to him to act as both estate agent and Solicitor again for the sale of our property. We could not be more pleased by James and all his staff. They have worked relentlessly and professionally throughout always available and always full of suggestions and wise advice. We could ring them at any time or pop into the office at any time and were always met with the same cheerful professional attitude and they were always aware of the latest developments in our sale. I could not rate them more highly. If you are looking for a very professional and motivated firm who work diligently and steadily with a very straightforward and uncomplicated manner then you need look no further.

Matthew · 7 October 2019

★★★★★ 5/5

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Great

Having been in contact with Manchester Durman on and off for approximately 9 months, I ended up purchasing my new home through them. As the Estate Agent and the acting Solicitor for the vendor, I felt that they were professional in what they did, and were incredibly transparent and communicative throughout the whole process putting their Clients at ease. Whenever I had concerns or questions, these were dealt with.. I would not hesitate to use them again, either as an Estate Agent or Solicitor.

Louisa · 27 June 2019

★★★★★ 5/5

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Purley House sale

I was very happy with the way the house was marketed. The valuation was right and a good price was achieved for the property. Hannah was also very reassuring throughout the process.

Denise · 8 October 2022

★★★★★ 5/5

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Selling our Home.

Manchester Durman provided wonderful service, as well as wonderful support from start to finish. All of the staff were professional and very caring. They did all that they could to ease the stress of the process. Their levels of knowledge and awareness of our needs, was first class. Nothing was too much trouble. The team, headed by James Manchester always put us first. We can’t speak highly enough of them and would recommend them to anyone looking for first class service, with the “human touch”.. You’d be hard pressed to find a better service. Thanks to all at Manchester Durman. J&M

James · 29 March 2019

★★★★★ 5/5

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Property Sale

Manchester's handled the sale of our house very professionally and dealt with all parts of the sale quickly and efficiently and for a very fair cost. This is the second time they have dealt with a conveyance for us. They are in my opinion a very friendly company and all concerned with the sale were very helpful in my dealings with the forms etc, and showed an excellent knowledge of the property market and all the legal aspects required.

Tony · 4 April 2018

★★★★★ 5/5

Google

Amazing service - thank you so much! Manchester's were just fab with our recent flat purchase, in all it took an amazing 6 weeks from date of offer being accepted to being handed the keys. They really care about doing a good job and go out of their way to be helpful.

Rebecca · 6 March 2023

★★★★★ 5/5

Google

James Manchester acted for us when selling our elderly mothers house in Addiscombe. We found him very professional and informative at all times , a very nice man to deal with , very calm and collected considering some issues that came his way. I would recommend James Manchester without hesitation, thankyou , we got there in the end and now our mother can be secure in her Nursing Home.

Caroline · 6 March 2020