Hannah James Estates Sanderstead reviews from sellers

★★★★★ 5/5

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Excellent All Round Agent

We recently completed the sale of my Mothers house. Hannah James worked extremely hard on several offers we received. Due in no fault to themselves unfortunately a few offers did fall through but in the end we achieved what I think was a fair price for the empty property. Pippa and Natalie were superb. Both g was too much trouble and they invested time and huge effort in getting the final sale over the line. I highly recommend Hannah James in all respects.

Rupert · 12 November 2025

★★★★★ 4.4/5

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Very satisfied with Hannah James Estates

The staff were extremely friendly and helpful throughout and kept us informed at every stage of the process. There were some slight delays before both exchange and completion and we ended up having to reduce the price in order to keep the sale, but this process was very well and tactfully managed by the agents.

Robert · 3 May 2024

★★★★★ 5/5

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Sale and purchase - amazing service

The service received from Pippa at Hannah James estates was excellent- she supported both the sale of our house and purchasing our next. Pippa was extremely knowledgeable, patient, responsive and helped to drive the process forward by liaising with solicitors and agents on both sides. We were extremely impressed and can’t recommend enough!

Charlotte · 28 May 2024

★★★★★ 5/5

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Sanderstead House Sale

At all times the staff at Hannah James were efficient, friendly and supportive. From providing the initial probate valuation, through marketing and selling the house they could not have been more helpful. Communication and feedback were excellent and queries were dealt with promptly and professionally. I have no hesitation in recommending their services.

Susan · 12 November 2025

★★★★★ 5/5

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Faultless!!

A perfect 10 out of 10. If you are looking for an estate agent to dial down some of the stress of moving home, you have found them. Hannah James Estates were faultless from start to finish. All the girls in the office were really on the ball with everything and nothing was too much trouble, keeping us well informed with every step. Having our conveyancing solicitor, Manchesters right next door (under the same roof) made the whole process quick and seamless. We would like to thank them all for such a smooth ride and super friendly professional service. John & Gabriella

John · 3 July 2024

★★★★★ 5/5

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Valued as a customer

Over the past 3 years We had to sell both our mothers homes. They ended up in care homes and during the sale of one house our mother passed away. This then required going through probate , the sale we had was lost and we ended up in the market stall due to the war in Ukrane. Throughout all of this the staff at Hannah James were fantastic. They felt our pain! They treated us as friends rather than sellers. Despite many issues they persevered and the property was sold. Having them local, onsite and combined with the solicitors made the frequent issues so much easier to solve. Our other property had a few issues, but again being local they just got on with them and we acheived the asking peice. We have nothing but praise of their services.

Chris · 3 May 2024

★★★★★ 5/5

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Hannah James Estates

Having dealt with numerous estate agents over the years Hannah James Estates were a breath of fresh air. From valuation to sale they have been faultless. Selling a home always seems to throw a few issues, these were always dealt with so efficiently. Every phone call is answered & every call returned when promised. Combining the legal side with selling { and I assume buying} in one office is just fantastic. Hannah James Estates genuinely deserve 10/10. If you are in need of an Estate agent/ Solicitor you can approach them knowing you will receive a service second to none...

Trevor · 3 May 2024

★★★★★ 5/5

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A Positive Selling Experience

The team at Hannah James were knowledgeable, efficient and a pleasure to work with. Communication was great and all queries were responded to quickly. I would not hesitate to use their services again.

Mike · 11 November 2025

★★★★★ 5/5

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Selling of property using Manchester-Durman

Selling the property through Manchester-Durman was a very good experience. The staff were knowledgeable, capable, efficient, and prompt with responses to inquiries, and I appreciated their meticulous attention to detail. I also am highly appreciative of the manner in which I was kept up to date with developments. A five-star operation in every way. I am quite happy to recommend them unreservedly.

A · 21 January 2020

★★★★★ 4.8/5

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Fantastic service!

We sold our home through Hannah James Estates and were extremely happy with the service. Right from the valuation to the move date, the communication was brilliant throughout!

Steve · 12 November 2025

★★★★★ 5/5

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Mike Foley

Lovely people to work with . Very efficient and always kept us in the loop with progress. Definitely recommend Hannah James🔥👌👏

Mike · 27 June 2025

★★★★★ 5/5

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A great estate agent and solicitor

As first time sellers of a UK property we were quite daunted by the whole idea but it had to be done. James Manchester and his team were exceedingly helpful and supportive throughout the process which was quite complex at times. We always managed to get hold of somebody when we needed to and I found the level of service exceptionally high and reassuring.

Jeremy · 18 February 2021

★★★★★ 4.8/5

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Professional and expert local knowledge

The team at Hannah James worked very hard on our behalf. Unfailingly professional, they deliver a friendly, personal service, and have excellent local knowledge. I would definitely instruct them again. Using the associated law firm for the conveyancing made for a seamless process, that also offered good value for money.

C · 3 February 2024

★★★★★ 5/5

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Excellent and friendly service.

Friendly and knowledgeable about the area and a pleasure to deal with.

KEITH · 12 March 2025

★★★★★ 5/5

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Manchester Durman Solicitors

I cannot speak highly enough about this company who sold the property listed with them. A fantastic quality led service, very knowledgeable professional, friendly and courteous which facilitated the sale of our property with minimal disruption. Manchester Durman are very approachable and make communication between client and Solicitors and their staff teams a positive experience.

Geoffrey · 18 June 2022

★★★★★ 5/5

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Two properties sold using Manchester & Durham

The professionalism exhibited from the whole team at Manchester & Durham made selling my properties stress free, simple and hassle free, always easy to contact and promt and getting back to me. Would not use any other Estate agent in the future.

Mark · 21 June 2021

★★★★★ 5/5

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Mr

Having lived in my house for 35 years, I was pretty much a newcomer to the process and they guided me through it care and consideration.

Steven · 4 May 2024

★★★★★ 5/5

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Manchesters Solicitors Estate Agents

Excellent. Personable, timely and sensitive initial contacts, followed by excellent advertising helped by local knowledge, and ongoing helpful interventions to assist the process, by, for example, helping the buyer to have permission from the seller to access the garage to store items after and offer had been accepted. I can highly recommend this team.

Owen · 29 September 2021

★★★★★ 5/5

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Outstanding Service

I used Manchester Durham to sell my late father's house. James and his team provided an excellent and thorough service at all stages. I quickly realised that James and his team are very experienced in their field, with a high level of expertise.They gave extremely valuable advice and listened carefully to any questions or concerns I had. I was supported in many different ways - from practical affairs to legal advice. They always responded in a prompt manner. The team communicate very well with with each other. A big thank you to James and his team!

Rob · 24 January 2022

★★★★★ 5/5

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Professional, honest, successful

Manchester Durman should be the first choice and preferred agent for sales in the Sanderstead and surrounding area due to their unique proposition; they are an SME, set-up and established by highly qualified partners whose families live locally where the partners were themselves locally schooled, staffed by professional locals with extensive knowledge of the area (with their own children in local schools) and as importantly, supporting local businesses as well as the community. Their office is perfectly located too, supported by a well designed and easily navigated web site. As Executor to an estate, we invited five agents to view and value (local as well as national having a local presence); all five gave an identical valuation, with fees within 0.1% of each other; perhaps wisely, when asked for metrics used to measure performance, Manchester's response was inclusive of the 'human factor' rather than solely number driven data. Selection then was based on other criteria; previous reviews, confidence of a successful outcome, the efficiency and 'voice' of office telephone answering, response and action became deciding factors (inclusive legal fees and support were a welcome added bonus). This is a friendly, rather than aggressive, pushy, 'family feel' practice with determined and persistent staff, taking a 'relationship building' approach rather than being sales target driven (although having no knowledge of internal procedures this could be incorrect). Methodical, thorough and diligent, especially in the legal aspects, they achieved the original valuation and to a buyer who would appear to be perfect for the property and to the neighbourhood. Overall highly satisfactory but every organisation needs to continuously learn, adapt and be open to improvement to survive; Manchester's deserve to.

Keith · 15 October 2021

★★★★★ 5/5

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Outstanding service

I needed to sell my parent's property after my father passed away. This was complicated by my living 3500 miles away, not to mention a global pandemic. James and his team had an offer on the house within 48 hours. Due to a long prolonged probate the sale would take almost 7 months to complete with many obstacles along the way. However the team did an incredible job of keeping both myself and the buyer abreast of developments and truly showed they cared about getting everything completed. It was that personal touch that really impressed me. The house is now sold and I could not be happier with the outcome.

David · 23 February 2021

★★★★★ 5/5

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Best of both worlds!

We are delighted with the service provided by James Manchester. He has many years experience in both conveyancing and estate agency. Not only did we sell our property at £25,000 more than the other agents suggested, but he gave us a great deal of time. We felt valued and secure. I heartily recommend him and his team. In fact I am pleased that he has agreed to act for us with the property we have just bought.

Paul · 20 July 2021

★★★★★ 5/5

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Sold and bought!

We placed our house with Manchester Durman during the pandemic and had also found a property to buy through them. Great care taken over viewings, purchaser, who had been properly vetted, found quite quickly, and purchase agreed on property we were buying. All this went very smoothly and the whole process was as stress free as these things can be. Staff in branch all extremely friendly, helpful and approachable. Overall a very positive experience.

Robert · 27 July 2021

★★★★★ 5/5

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Purley House sale

I was very happy with the way the house was marketed. The valuation was right and a good price was achieved for the property. Hannah was also very reassuring throughout the process.

Denise · 8 October 2022