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5/5
The Trusted Agent LandlordDenise Feather
Denise Feather has been a great support through some quite challenging times with tenants. She is professional but approachable and totally committed to offer advice when urgent matters arise. My emails are answered promptly and I would recommend Denise to any of my friends looking for a reliable letting agent.
Gabrielle Β· 16 February 2023
Agent replied Β· 17 February 2023
Thank you Gabrielle for your great review about the experience you have received as a landlord from Denise & thanks also for your recommendation, it's much appreciated. Gary
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5/5
The Trusted Agent TenantHannah was fabulous
After a long time living in the same property I was extremely nervous when looking at a new home for me and my children. Hannah looked after us all so well and made us enjoy the whole process. What a lovely lady and a great company, couldnβt ask for more
Danielle Β· 12 February 2022
Agent replied Β· 11 March 2022
Thanks Danielle, we really appreciate your kind comments and for taking the time to leave us a review of your experience.
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5/5
The Trusted Agent LandlordFast, friendly and informative
We let our home through Martin & Co and have always been really impressed by the service. Just this week one of the agents, Angela, has gone out of her way to help us re-carpet our property but using local links. They care both about the tenant and the owner. I want my tenants to feel happy and valued in our house and Martin & Co get this just right and help to manage that important relationship really well.
Nicholas Β· 11 March 2022
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4.9/5
The Trusted Agent TenantTo Martin & Co
I am really pleased to say Angela Nicholson is a star π what ever issues I have regarding maintenence Angela is very promt at what she does and how she gets things done. Infact it was only yesterday I spoke to Angela and I asked if she was the manager? She said she wasn't i was actually shocked to hear that as i told her you sure sound like one as she speaks so professional i can honestly say Angela is always a pleasure to talk to, always listens to what you are saying to her in a very polite and respectful manner and not mentioning what ever the situation? she's very cheerful kind and caring always asks you how you are hows your day been? It might be little things to some but its these little things that count expecially with what is currently going on in this world with the the awful virus situation. Angelas work and what she does as a lettings co ordinator is extremely professional and outstanding π no gimmicks with her. If I had to give out an award to best lettings agent it would definitely go to Angela. Also I want to point out if you could kindly move Angela Nicholson to a higher position at Martin an co please do so as Angela truly and well deserves it a true gemπ.
Nazia Β· 6 January 2022
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5/5
The Trusted Agent TenantAngela Nicholson
We have been renting for a couple of years now and Angela has helped us through out and and communicates well with us if something needs doing and never feel like I canβt email or ring about anything as she is super friendly x
Jade Β· 24 June 2022
Agent replied Β· 27 June 2022
Thanks Jade for leaving Angela a really lovely review about the service that she has provided to you, it's greatly appreciated. Gary
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5/5
The Trusted Agent TenantGold standard
The staff are highly efficient, enthusiastic and always helpful. Iβve always had a really great service from Denise, Lucy and Hannah specifically.
After nearly 6 years residing where I do this, it is great to have such fantastic support.
Always willing to help and very very diligent.
Paul Β· 9 January 2022
Agent replied Β· 10 January 2022
Thank you Paul for taking the time to leave a review about your experience as a tenant with Martin & Co. Also than you for highlighting the great service you have received from Denise, Lucy & Hannah, it's greatly appreciated. Gary
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5/5
The Trusted Agent SellerExtremely helpful and friendly service.
I will definitely contact Angela when it comes to renting out my property! She was so helpful, giving me all the information I need for when I decide to rent my property! I will definitely recommend Angela to everyone! Thanks Angela
Bell Β· 29 September 2022
Agent replied Β· 30 September 2022
Thanks Bell for leaving us a 5 star review & I'm pleased that you found Angela so helpful.
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5/5
The Trusted Agent LandlordIan Tait
I would just like to say how helpful Ian has been during the process of ending a tenancy and beginning a new one. He has been pleasant and professional, and has kept me informed at all times.
Susan Β· 16 February 2023
Agent replied Β· 20 February 2023
Thank you Susan for recognising the great job that Ian has done for you recently, e really appreciate your feedback. Gary
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5/5
The Trusted Agent LandlordThank you !
A big thank you to Caroline and the team at Martin & Co. Saltaire. As always the team are very quick to respond and everything is clear and well managed. I am very, very happy with the service provided by Caroline and all the team. Thank you !
Rachel Β· 3 July 2024
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5/5
The Trusted Agent TenantQuality service
I have rented a house for last 7 years formally thru whitegates and have had exceptional service especially with Angela who has done her best throughout the 7 years for me . I would like to thank everyone who has helped me throughout my time
David Β· 16 December 2021
Agent replied Β· 17 December 2021
Thank you David for taking the time to leave a review about your experience as a tenant with Martin & Co and in particular, the service you have received from Angela, who is a valued member of our team. Our aim is to provide a best in class experience for tenants, landlords, sellers & buyers for all of their property needs & judging by your 5 star review, I'm pleased that you have received this experience. Gary
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5/5
The Trusted Agent Tenant9 monthly check
Angela came to do the 9 monthly check
Excellent service, communication
Discussed a few bits that needed repairs by the landlord
Contacted me within 48hrs to say landlord will sort everything
Brilliant company and staff to rent from
Maxine Β· 28 September 2022
Agent replied Β· 28 September 2022
Thanks Maxine, We really appreciate you taking the time to leave this review about the service provided by Angela & your comments on Martin & Co, its hugely appreciated. Gary
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5/5
The Trusted Agent LandlordTo Martin & Co
Angela Nicholson is an excellent contact from a Landlord's point of view. She always deals with any queries and problems quickly and efficiently and her pleasant and friendly personality makes her a pleasure to speak to.
David & Hilary Freeman
Hilary Β· 10 June 2022
Agent replied Β· 13 June 2022
Thanks you David & Hilary for taking the time to leave us such a great review about your experience in dealing with Angela from Martin & Co. It's greatly appreciated. Gary
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4.9/5
The Trusted Agent TenantLooking for Rental
New to rental market looking for sonβs first rental property in Saltaire close to station spoke to Angela who was very helpful & informative gave me the information needed to get the ball rolling THANKS π
Karen Β· 29 September 2022
Agent replied Β· 30 September 2022
Thanks Karen for leaving us a 5 star review & I'm pleased that you found Angela so helpful.
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5/5
The Trusted Agent LandlordFeedback of customer service
Ian has always been exemplary in his approach to managing my property. He is not only extremely fair in his manner in resolving issues but he regularly goes above and beyond to help especially when it comes to maintenance and managing tenants. He recently attended a property at very short notice to assess a problem which was extremely helpful and I feel confident to rely on him to ensure a smooth and efficient service every time. Thank you for all your help Ian!
Saif Β· 7 February 2023
Agent replied Β· 16 February 2023
Thanks Saif for your 5 star review & recognition of the great job that Ian does for our landlords and tenants. It's much appreciated. Gary
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5/5
The Trusted Agent TenantProperty rental
Angela form Martin & co as Been great while dealing with my mums property which she rents from start to now. When you speak too Angela she is very polite deals with problems promptly and quickly regarding maintenance problems.
Christopher Β· 6 January 2022
Agent replied Β· 6 January 2022
Thanks Christopher for taking the time to leave a review about your mum's experience of being a tenant of Martin & Co and thank you also for recognising Angela, who has provided such a great level of service to you & your family. It's greatly appreciated. Gary
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4.9/5
The Trusted Agent TenantRenewing tenancy
My partner and myself are currently in the process of buying a house. Our tenancy became up for renewal and whilst we are happy with the house we are renting, we canβt commit to 6 months due to buying a house. we requested to go on a month to month basis as we have 2 months left of our tenancy and are unsure when or if the house purchase will complete. This was communicated with the landlord and we got a positive answer back within the day which is really helpful to our current position and means we donβt have to worry about what happens whilst the house purchase progresses.
Benjamin Β· 2 September 2022
Agent replied Β· 8 September 2022
That's great feedback to hear Benjamin & we wish you the best of luck with the purchase of your new home. Gary
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5/5
The Trusted Agent TenantAngela
Whenever I need a question answering Angela is very helpful, and quick with her replies. It helps to keep you in the loop. She seems to go above and beyond for the company.
Samantha Β· 16 June 2022
Agent replied Β· 16 June 2022
Thank you Samantha for leaving such a lovely review about Angela at Martin & Co. Its great to hear that you feel Angela goes above & beyond to help our landlords & tenants. Thanks again for your review. Gary
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5/5
The Trusted Agent LandlordMartin and Co Saltaire
The service provided by Denise and Lucy and all the other staff has been excellent. They respond to any requests or queries immediately. We would recommend Martin & Co Saltaire to other potential clients if requested.
Roger Β· 10 January 2022
Agent replied Β· 11 January 2022
Thanks Roger for taking the time to leave a review about your experience as a landlord with Martin & Co & in particular, thank you for highlighting both Denise, Lucy & all of the team for their excellent service. Gary
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5/5
The Trusted Agent LandlordMartin and Co are excellent
Angela at Martin and Co is really good at handling the relationship between tenant and landlord. When issues arise she helps resolve them to the satisfaction of both parties.
Nicholas Β· 6 August 2022
Agent replied Β· 8 August 2022
Thanks Nicholas for your 5 star review & thanks for highlighting the great job that Angela does for both our tenants & landlords alike. Your review is greatly appreciated. Gary
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4.8/5
The Trusted Agent TenantCust service
Vikki has been very helpful in resolving issues regarding the rental agreement/tenancy, she has also been very helpful in taking up some issues regarding maintenance issues with the properly.
Andrew Β· 27 June 2022
Agent replied Β· 28 June 2022
Thanks Andrew for leaving Vikki a 5 star review on the service that she has provided to you. It's great to hear that she has been very helpful in resolving some of you issues. Gary
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5/5
The Trusted Agent LandlordHelpful and courteous agent
I have used Martin & Co Saltaire for a number of years now to act as agent for a property I let in Bradford. I had a βproblemβ tenant for some of that time but Martin & Co were always at the end of the phone to help and without their professionalism, I canβt imagine how bad things could have eventually turned out. Since then, our new tenant has been perfect, and along with the team at Martin & Co and to name Lucy Feather especially, I am more than happy. She keeps me informed if ever there is an issue and I know I can rely on her to manage my property for me.
Melanie Β· 6 January 2022
Agent replied Β· 6 January 2022
Thank you Melanie for leaving such a great review about your experience as a landlord of Martin & Co, in particular you recognising Lucy's great service provided to you. It's hugely appreciated. Thanks Gary
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5/5
The Trusted Agent TenantTenant
I would like to say that Samantha was very helpful and understanding in my process of renting a home with Martin and co. Also thanks to Lucy Feather for her support.
Shama Β· 23 December 2021
Agent replied Β· 23 December 2021
Thanks Shama for taking the time to leave us a review of your experience of renting a property through Martin & Co & a huge thanks for recognising two members of our team in Sam & Lucy, for supporting you with you during your tenancy. Gary
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4.8/5
The Trusted Agent TenantNeeding a document
I needed a document asap an Angela an her team made sure I had all I needed an very fast! Always there to help with whatever I need!
Chelsea Β· 5 May 2022
Agent replied Β· 5 May 2022
Thanks Chelsea for recognising Angela and our team, for being their for when you require our help. Your feedback is greatly appreciated. Gary
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5/5
The Trusted Agent TenantGreat letting agency
Angela Nicolson of Martin and Co has been incredibly helpful and tentative over the years I have occupied the property. Very professional, helpful and has great raport.
Lydia Β· 13 May 2022
Agent replied Β· 16 May 2022
Thanks Lydia for taking the time to recognise how much Angela has helped you over the years, that's really pleasing to review your kind comments. Gary
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.