Trusted Agent profile · Salisbury
★★★★★
1,577 reviews across 2 platforms
54 Castle Street, Salisbury, SP1 3TS, SP1 3TS
Part of Hamptons, see every office.
Hamptons's office in Salisbury, at 54 Castle Street, is rated 4.3 out of 5 across 1,577 reviews on two platforms, including 128 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hamptons Salisbury Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Salisbury.
Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
5/5
GoogleGreat customer service. Charlie was great to deal with. From the very first conversation, she was kind and genuinely cared about helping me. Decided to stay put in the end but will reach out when looking again! Thanks Charlie
Thank you for the wonderful review! We are thrilled to hear that Charlie provided top-notch customer service and showed genuine care for your needs. We understand that staying put is the right decision for now, but we look forward to assisting you when you're ready to make a move. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
5/5
GoogleI’d like to say that I have recently dealt with Hamptons in Salisbury and have found that they are extremely helpful (Especially Charlie Dunn) I hope they will be able to help me in the not to distant future. I will certainly be contacting them.
Hi Jenny, we are delighted that you enlisted Hamptons Estate and Letting Agents Salisbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
TrustpilotIncredibly happy with Hamptons Balham
We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.
5/5
GoogleWe have only ever used Hamptons for letting out flat out and this is because they’re professional, so helpful and really friendly. They go above and beyond, nothing is ever problem and they help when needed. They get the job done super quickly. Also, They’ve recently sold our house within 2days of being on the market. I can highly recommend them and will only ever use Hamptons.
Thank you so much for your kind words! We take pride in providing excellent customer service and are thrilled to hear that you had a positive experience with us. We truly appreciate your support and will continue to go above and beyond for all your property needs. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotOur current tenancy with Hamptons is…
Our current tenancy with Hamptons is coming to an end soon and our property manager, April Keane, has been amazing throughout our 2-year tenancy. She’s extremely responsive and very helpful, we’ve never had a reason to worry. Any issues that arose (and these were quite minimal), April was our first point of call and got it sorted for us efficiently.
5/5
GoogleThank you to Hamptons in Salisbury for an efficient knowledgeable and professional service from the moment of valuing the property right through to the sale. This is a very good team who keep you informed every step of the way and make the process easy and straight forward.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleCharlie on the companies rental team was always so friendly helpful and lovely to deal with. She called and emailed to see how my long rental search was going and how I was doing. She asked about my family too which was nice. We’ve found a rental now.
Thank you for the kind words, ! Charlie is an exceptional member of our rental team and loves making our customers feel supported and valued. We're so happy to hear you've found a rental and hope to continue serving you and your family in the future. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
5/5
TrustpilotHamptons have been the letting and…
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Thank you for your lovely review. We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback. Your comments are very much appreciated and will be shared with the team. Thank you again for taking the time to leave your review.
5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.
5/5
GoogleThat was great process! Jenny and Charlie were amazing. I recognise that I was a hard to deal client. But those girls are gold made! Incredible professional and accommodating. That was a great deal and really smooth. Greatly appreciated and highly recommended.
Thank you for your review Carlos. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
5/5
TrustpilotThe best property manager!
I've had Olivia as my property manager for a number of years now, and she has always done an amazing job. Second to none service making sure everything is looked after exactly as it should be. I can't recommend her highly enough.
Thank you for taking the time to leave such a fantastic review. We're delighted to hear about your positive experience with Olivia. It's wonderful to know that she has consistently provided such a high level of service over the years and has given you confidence that your property is being looked after exactly as it should be. Your comments about her dedication, professionalism and attention to detail are greatly appreciated, and we'll be sure to pass your kind words on to her. I know she will be thrilled to receive this recognition. Thank you again for your recommendation and for your continued trust in Hamptons.
5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.
5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated
5/5
GoogleI recently had the pleasure of dealing with Hamptons Salisbury and was extremely happy with my experience. Charlie and Jenny gave me a warm welcome, and their professional demeanour made me feel at ease. Charlie and Jenny were extremely patient and knowledgeable. They provided insightful advice regarding the properties that would have met my needs. Their customer service was excellent. Together, they represent a highly professional team with a high level of expertise. Their work ethic and personalised attention are thoroughly impressive.
Thank you for taking the time to leave us a review Hesham. We are so pleased to know that the team provided you with a high level of service!
5/5
TrustpilotHamptons Canary Wharf office team
Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.
5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
5/5
GoogleI recently received the keys to my first property and I honestly couldn’t have asked for a better experience. Charlie and Jenny at Hamptons have been fantastic from start to finish. The whole process was smooth, well organised, and stress free, and they were always on hand to answer any questions I had along the way. Their professionalism, communication, and support really stood out. I would highly recommend Hamptons to both landlords and tenants. Thank you again, Charlie and Jenny!
Thank you for choosing Hamptons for your first property experience and for sharing your positive feedback. We are thrilled to hear that Charlie and Jenny provided you with a smooth, stress-free and professional service. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
5/5
GoogleWhat a great team especially Charlie and Jenny. Very professional service with a smile. A pleasure from start to finish.
Thank you for the kind words! We're so happy to hear that Charlie and Jenny provided you with professional and friendly service. It was a pleasure serving you from start to finish. Kind regards, Lucy, Customer Feedback and Support Team.
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Tell us what you need and we'll put you in touch. Hamptons Salisbury Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Salisbury.
