Trusted Agent profile · Salford
★★★★★
1,282 reviews across 2 platforms
8 Exchange Quay, Salford, M5 3EJ
Part of RW Invest, see every office.
RW Invest's office in Salford, at 8 Exchange Quay, is rated 4.7 out of 5 across 1,282 reviews on two platforms, including 189 Google reviews rated 4.8.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant customer service
Fantastic customer service by Phoebe and Sebastian - made the process very easy and were always checking in to see if we needed anything. If only all people were this easy to deal with! Very professional and will recommend to anybody.
Thank you for your feedback
5/5
TrustpilotAre quick to follow up with the…
Are quick to follow up with the process, instructions are clear and easy to follow and are very transparent throughout.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotYes the visit was good
Yes the visit was good, very friendly made you feel at ease.Showed us the apparent an explain everything very professional, all in all good guy thank you Peter
1/5
TrustpilotSpam emails sent never dealt with this…
Spam emails sent never dealt with this organisation in my life. They probably bought my email from some shady company who I must have enquired with without my direct consent!
Dear 'King S'Having searched our database we are unable to find any record of you or any communication with you on our system based on the details left on your review.If you have received any communication from us this will be due to you having to consented to do so when making a property enquiry on one of many various property platforms.However, if you wish to receive no further communication, please contact us directly to provide further details and we can then remove your contact details from our database.RWinvest
5/5
TrustpilotVery positive experience…
Had a very positive experience with RWInvest from the initial purchase through to exchange. The whole process was well handled, I felt informed and kept up to date. Thank you Ruairi and Rachel.
5/5
TrustpilotAdam did a great job
Adam did a great job. Trustworthy and helpful from start to finish. Many thanks
Thank you, Arjen!
5/5
TrustpilotVery efficient and clear communication…
Very efficient and clear communication when dealing with the company. Our agent Tom ( Thomas Southerton) went over and above the call of duty to make the deal happen despite numerous hiccups from both sides.
Appreciate the positivity
5/5
TrustpilotVery helpful!
Adam really helped us with the Purchase and completion of an apartment. Quick reaction on all questions.
We appreciate your positive comments, Koen. Thank you for sharing.
5/5
TrustpilotWas my pleasure to work with RW
Was my pleasure to work with RW. The most professional team I’ve ever met in UK. My managers Ciaran Connolly and Rachael Barkley followed me through all the process stress-free.
Thank you, Evgeniia
5/5
TrustpilotPrestige
Professional competent and helpful, throughout the process from viewing to completion Rachael guided us through the process with confidence and she was approachable and reassuring
Thank you
5/5
TrustpilotChloe was very helpful and quick to…
Chloe was very helpful and quick to respond throughout the exchange process. She managed to get us an extension when requested which benefitted our timescales.
5/5
GoogleSmooth, Fast, Responsive & Effective.
Thank you Chukwuka, We're thrilled to hear you found our service smooth, fast, and responsive! Your feedback is invaluable to us, and we strive to maintain this level of service for all our users. Thank you for sharing your experience!
5/5
TrustpilotFirst of all
First of all, I have to say a big thank you Alexio and Chloe, they understood my needs and worries and were always available to help.
5/5
TrustpilotEffective
Smooth, Fast, Responsive & Effective.
Hi Chukwuka,We're thrilled to hear you found our service smooth, fast, and responsive! Your feedback is invaluable to us, and we strive to maintain this level of service for all our users. Thank you for sharing your experience!
5/5
Google2nd investment with RWInvest, Adam great as usual.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotExcellent experience with Phoebe…
Excellent experience with Phoebe .Throughout the journey till the exchange , she was keeping me updated with the correct information.Keeping in touch on the phone and email. Very efficient and She knows her job well. Highly recommended.
Hi Maria, thank you very much for your comments!
5/5
TrustpilotMy client care experience with RWinvest
Rachel has supported me in a timely manner, was easily reachable through mobile and whatsapp and answered my questions and resolved any issue in the best possible way. She was trustworthy, kind and helpful during the whole process.
Hi Ozge, thank you for your comments. We are glad to hear that you are happy with the service you have received.
5/5
TrustpilotI met with Kallum to view a property
I met with Kallum to view a property. I very much enjoyed meeting him and he was personable, attentive and patient!
Thank you for your feedback, Adam, it is very much appreciated and we are glad to hear you were happy with the service during your visit.
4/5
TrustpilotTruly professional and rewarding experience
I had the privilege of working with Ron Lloyd and Racheal Barkley.They were truly professional and assisted in addressing my long list of questions. However, most impressive was the follow through that was often required, due to the nature of my job.They were knowledgeable and in any instance where they could not address my concerns immediately, they followed through with other counterparties for resolution. Racheal (client care) provided step-by-step guidance and talked me through my next steps consistently to ensure I had reviewed documentation where required, addressed any concerns / queries and met deadlines.
4/5
TrustpilotRWInvest
Once contact with RW had been established our experience was positive throughout.We were impressed by the knowledge of James Crompton, our sales representative and the amount of time he spent with us showing us the show apartment at Parliament Square development and afterwards during sale negotiations. We did never feel pressurised.After we had reserved our apartment we were handed over to Daniel Stewart, our client care manager. He stayed in touch throughout the buying process. He listened well and found answers to all my questions. He was supportive, kind and again gave us a lot of time. It was a true pleasure to know him. We have now exchanged contracts.So all in all it was a very positive buying experience with RW.K.S.
4/5
TrustpilotSmooth process to contract exchange.
The process to contract exchange was pretty smooth and Chloe Walker followed up with me regularly through the process to make sure everything was in order and stayed on track.
Thank you
5/5
TrustpilotExcellent team off professionals,very…
Excellent team off professionals,very helpful and understanding, pleasure to do business with such a great people
Hello Darius, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotAlways reply back to you ASAP and don't…
Always reply back to you ASAP and don't keep you hanging about, also very helpful and polite and pleasure to work with would recommend very highly
Thank you for your feedback, Mr Ali
5/5
TrustpilotImpressed with RWinvest Team
Impressed with RWinvest TeamRW invest team was accommodating and supportive during my journey until now. The team was constantly following up and checking my requirements and financial commitments to help and adjust deadlines. Overall enjoyable experience until now.
Appreciate the feedback, Sabbaravi
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Salford.
