Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotMy life destroyed
Full of promises please be very careful my investment has taken over 5 years to handover and the developers went into administration and RW nowhere to be seen
Michael · 18 August 2023
Agent replied · 15 June 2024
Dear Michael,Thank you for your feedback. The project you refer to was impacted by a series of complex and unprecedented effects primarily caused throughout the Covid-19 pandemic. Whilst the developer entered in to administration as a result of this, RWinvest intervened and worked alongside the development funder and administrator to ensure that the project its self could move forward to completion.We are pleased to see that completion notices have been issued this week and the apartments are completed and ready for handover, and furthermore there are already tenants secured to occupy some of the properties within the development upon handover.We have been in communication with all investors throughout this process however if you wish to discuss the matter in further detail we would invite you to contact us at your earliest convenience.RW Invest
★★★★★ 5/5
TrustpilotAdam and the Team were great
Adam and the Team were great. Super helpful and kept us informed every step of the way.
Pascual · 23 April 2024
Agent replied · 15 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 4/5
TrustpilotGood experience
It has been good experience till now. An off-plan purchase with contracts exchanged. 18 months to go till completion. Rachael has been quite helpful in the process organising things and follow ups.
Customer · 19 February 2021
★★★★★ 5/5
TrustpilotGreat opportunities and developments
Great opportunities and developments. Clear communication.In my experience a trustworthy team.
Gert · 6 August 2024
Agent replied · 24 August 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
Trustpilottimeliness
timeliness , follow up to end , good approach , personal touch
Vipool · 19 July 2024
Agent replied · 24 August 2024
Thank you so much for your feedback Vipool, we really appreciate it!
★★★★★ 4/5
TrustpilotMy experience with RWInvest Customer Service
Prompt response to customer's requests and enquiries are top notch, making business transactions seamless and professional.Phoebe's proactive means of tackling customer's issues is so efficient and fit-for-purpose. Kudos to the team.
Customer · 11 May 2023
Agent replied · 15 June 2024
We appreciate your comments
★★★★★ 5/5
TrustpilotCommunication was clear and Chloe…
Communication was clear and Chloe followed up at every step
Mithun · 14 August 2024
Agent replied · 24 August 2024
Thank you for your feedback Mithun, we appreciate it.
★★★★★ 5/5
TrustpilotDaniel C is great
Daniel C. was a great help. He answered all my questions and really made me feel confident and happy with my purchase. I would definitely recommend them based on the excellent service I received!
Dami · 18 January 2023
Agent replied · 15 June 2024
Hi Dami, Thank you for your feedback
★★★★★ 4/5
TrustpilotLewis McKibbin - Very Helpful
Lewis McKibbin has been extremely patient and helpful in the finalization stage of our purchase at Baltic One. His communications are comprehensive and precise, and we were both impressed with his customer care ethic.Paul & Marisol Boardman
Paul · 23 September 2022
Agent replied · 15 June 2024
Hi Paul, thank you for the positivity of Lewis's support.
★★★★★ 5/5
TrustpilotDan Woodbridge at RW Invest
From the point of locating our property investment, Dan Woodbridge has shown the highest level of professionalism and client care. We are still moving through the process and Dan continues to be that arm and support, available when needed and providing timely responses as and when needed. With this level of support provided, we are moving confidently through the process with responses available at hand. It’s been so reassuring with Dan literally on hand. Thank you for your continued support.
Davinder · 5 December 2020
★★★★★ 5/5
TrustpilotRachel and Anthony have been superb…
Rachel and Anthony have been superb from the initial stages till everything is sorted. Great professionals and a high degree of openness and commitments to serve the clients.
Satya · 18 July 2023
Agent replied · 15 June 2024
Thank you
★★★★★ 5/5
TrustpilotGood response and facility given by all…
Good response and facility given by all till exchange of documents thanks to all members to RW Investor
Harshit · 12 March 2024
Agent replied · 15 June 2024
Hello Harshit, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 4/5
TrustpilotAdam and Ryan (sales) are very…
Adam and Ryan (sales) are very energetic and creative in solving problems that come up, even after signing the contract.
Bryan · 27 January 2024
Agent replied · 15 June 2024
We appreciate the positivity
★★★★★ 5/5
TrustpilotGreat service and professionalism
Great service and professionalism, advice was genuine and customer care was excellent. Special thanks to both Hamid and Adam.
Yusuf · 21 June 2025
★★★★★ 5/5
TrustpilotExcellent service by Chloe and Andy
Excellent service provided by Andy and later on Chloe, very informative and friendly and provide updates regularly and promptly.
Munir · 16 February 2024
Agent replied · 15 June 2024
Thank you for your positive feedback, Munir. We really appreciate it.
★★★★★ 5/5
TrustpilotYes it was all OK
Yes it was all OK a few hiccups but Tayla was always on had to put it right, pretty straight forward Regards glen
Glen · 13 June 2022
★★★★★ 5/5
TrustpilotProperty investment with RWInvest
RWInvest made the purchase process very easy, dealing with them was really smooth. Chloe have done a great job, following up with the lawyer and she made herself available for any query.
Francesco · 10 March 2023
Agent replied · 15 June 2024
Thank you for leaving your feedback
★★★★★ 5/5
TrustpilotExcellent customer care from Chloe
Excellent customer care from Chloe at RW-Invest. She was very proactive and kept the process moving through to exchange whilst keeping me informed each step of the way.
Graham · 30 June 2023
Agent replied · 15 June 2024
Thank you for leaving your positive feedback
★★★★★ 4/5
TrustpilotInsightful support
Both Property Consultant and Client Care Executive provided ongoing and insightful support during the deal preparation and up to the exchange with the developer. They proactively reminded re key milestones and attention points.
Natalia · 2 January 2023
Agent replied · 15 June 2024
Thank you, Natalia
★★★★★ 5/5
TrustpilotRegular updates
Adam has kept me up to date as the deal has progressed
GregG · 12 June 2024
Agent replied · 15 June 2024
Thank you, Greg!
★★★★★ 5/5
TrustpilotAmazing experience right from the start…
Amazing experience right from the start with Daniel our property investment consultant and then Chloe or Client Care Manager. Made the transaction very seamless and rapid in their response to our enquiries.
Tanvir · 3 February 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave your feedback
★★★★★ 5/5
TrustpilotIt was well planned and structured
It was well planned and structured. Regular updates and follow up and reminders.
Rajesh · 18 May 2024
Agent replied · 15 June 2024
Thank you very much for leaving your positive comments.
★★★★★ 5/5
TrustpilotHelpful and proactive
Tayla was very helpful throughout the process. As a point of contact she was always available to assist and provide insight and clarification.
Alex · 9 April 2022
★★★★★ 5/5
TrustpilotRWinvest is an excellent company
RWinvest is an excellent company. Kallum, assisted me throughout and it was all done in a professional manner.
Sheku · 31 January 2024
Agent replied · 15 June 2024
Thank you for sharing your experience for others to see
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
