Trusted Agent profile Β· Salford

Bridgfords Swinton Sales reviews in Salford

2.8

β˜…β˜…β˜…β˜…β˜…

606 reviews across 2 platforms

135 Chorley Road, Swinton, M27 4AE, Salford, M27 4AE

Bridgfords's office in Salford, at 135 Chorley Road, is rated 2.8 out of 5 across 606 reviews on two platforms, including 164 Google reviews rated 4.6.

Google logo

4.6 / 5

164

Reviews on Google

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience working with Lucy and Murray. They were incredibly professional, responsive, and always kept me in the loop throughout the process. Their communication was quick and clear, and they were very flexible in accommodating my needs and schedule. It’s rare to find property managers who combine efficiency with such a friendly and approachable manner. I would highly recommend them to anyone looking for reliable and professional property management!

TheCashmere Β· 8 November 2025

Agent replied Β· 22 November 2025

Thank you so much for sharing your wonderful experience with us, we truly appreciate it! We strive to provide efficient and friendly property management services and are thrilled to hear we exceeded your expectations. Thank you for the recommendation, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon Β· 5 May 2026

5/5

Google

I would like to say that the team at Bridgfords Swinton have been excellent in guiding us through the sale of my Father-in-laws property after he passed away.Jonathon and Mike were sympathetic to our circumstances and took us through every step of the sale from initial valuation to completion.The house was sold within 24 hours of going on the market in April and we completed at the end of July.They say selling or buying a property is one of the most stressful things in life but we never felt stressed at all.They answered any query we had and were always available when we needed them. I would definitely recommend them.

Michael Β· 25 October 2022

Agent replied Β· 24 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Me & My husband are currently looking for a property to rent. Bridgfords mainly Lisa & Stephanie (who we have meet so far) Have been amazing! Really helpful, friendly & professional which really helps when looking for a place! I would say Steph has been going above and beyond for us trying to tailor our needs to the right house. I highly recommend Bridgfords in Swinton.

Kelly Β· 25 October 2023

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

4/5

Google

I have just started renting an apartment with Bridgfords. Lucy was very nice and helpful with the application process.

Kathryn Β· 22 September 2025

Agent replied Β· 22 October 2025

Thank you so much for your kind words! We are thrilled to have you as a tenant and we're glad that Lucy was able to make the application process smooth for you. Welcome to your new home! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amazing service start to finish. Ziggi was class from taking my initial enquiry call to showing me the property, taking my offer, helping me through the whole process to handing me the keys at the end. Service felt really personal throughout and he also put me in touch with James, a fantastic Mortgage Advisor who handled everything for me on that side. Whole process was less than 3 months and honestly couldn’t recommend the guys here more.

Jake Β· 25 October 2022

Agent replied Β· 24 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I am in the process of renting a house with Bridgfords Lettings. I have been dealing with Lucy Dagless and throughout the entire process she has been extremely helpful in answering all of my questions and very efficient in getting back to me. Any questions that I have had have been answered thoroughly. Thank you Lucy😊 …

Ellie Β· 27 February 2024

Agent replied Β· 24 October 2024

Ellie Jackson thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE Β· 5 February 2026

1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a Β£400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie Β· 8 April 2026

1/5

Trustpilot

My experience with Bridgfords/Countrywide

My experience with Bridgfords/Countrywide has been extremely disappointing.

Diptarup Β· 31 July 2026

5/5

Google

Although I spoke to Mike and Jonathan occasionally I I dealt mostly with Paige Dunn for the sale of my house. Paige was very positive and encouraging when my first 2 buyers dropped out and she was right when she reassured me that it would sell. The team are all professional and courteous and I would recommend them. Paige was so helpful, my property was empty and I had moved a fair distance away so she regularly checked the meters for me and sent readings. She dealt with post that came for the tenant who had not left a forwarding address and even offered to cut the grass when it was getting long. I can't praise her enough, she is friendly and very helpful. Now the house is sold I'll quite miss our chats.PositiveResponsiveness, Professionalism, Value

Lynne Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Bridgford Letting is an amazing letting and sale company I would recommend to anyone searching for accommodation anywhere, anytime. They have amazing staffs that I would seriously miss, in Person of Lisa, Stephanie and Charlotte, they been so supportive throughout the period I was in my accommodation. I will forever be grateful to you all... much love from Temi ❀️❀️❀️

Temitope Β· 25 October 2023

Agent replied Β· 24 October 2024

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

Nathaniel Warmington is very personable and incredibly helpful. He is continuously attentive, responsive and prompt, when following up on my requests during my engagement with him. I appreciate him for being proactive, thinking on his feet and providing me clear comms with feasible solutions. I would highly recommend him to anyone who is seeking the for an agent with a first class experience. I could not recommend Nathaniel more highly. Thank you!PositiveProfessionalism

Leon Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia Β· 4 June 2024

5/5

Google

My wife and I needed to let a property, and we worked alongside Stephanie and Lisa. Both were incredibly professional, and were always very quick to reply to messages, whether it be on the phone or via email. They both helped solve any issues with the let and we would certainly work with them, and Bridgfords, again.

Saleem Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Murray Saunders was very professional, attentive and supportive. He made the process seamless.

Michaela Β· 23 August 2025

Agent replied Β· 22 October 2025

Hello Michaela, Thank you so much for your wonderful 5* review! We're thrilled to hear that Murray provided you with professional and supportive service, making the process seamless. Best regards, Lucy, Customer Relations Team

5/5

Google

Within a day, Bridgfords had several viewers for us and very shortly had an offer! Although we had several offers and buyers who ended up having to pull out for personal reasons, bridgfords always had more viewers lined up, without fail. We truly felt like 110% effort was always being put into selling our property. They also consistently chased solicitors and the buyer to keep us updated from sale to completion. A special thank you to Libby, Mike and Paige who all helped make the entire process run smoothly and quickly as possible without any stress for us.

Rofaida Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Just wanted to say many thanks to Lisa and Lucy on helping my find a tenant for my property. As this was all new to me, they both helped my tremendously on any queries I asked and finding a tenant in such quick time. Hopefully will be using their services again the future.

Chris Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

As a landlord I've been using bridgfords in swinton for a number of years now and I can honestly they have never let me down. Having previously had a bad experience with other estate agents in the area, at first I was reluctant to try another, however, Bridgfords were like a breath of fresh air. I have to mention the service I received from Erin and Luke was absolutely top class. They were fast, efficient and very informative about the new laws coming into place. They were never pushy and always made me feel safe and in control of my property. But what stood out most though was just how polite and friendly they were and they even went out of their way to drop off keys and papers to my house. I would definitely recommend Bridgfords in Swinton.

Kobir Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

5/5

Google

I thoroughly recommend the service provided by Bridgfords. Our β€˜journey’ from first meeting John last May to moving house the week before Christmas has been a rather rocky road with many twists and turns! Selling our home quickly, being disappointed when it fell through, back in business again in October is the short story! By our side the whole way through was LAUREN. Oh my goodness what would we have done without her? Always friendly and cheerful, always incredibly supportive and at the end of the phone like lightening when we needed her. She was knowledgeable, thorough and totally reliable, always doing straightaway what we asked of her. Lauren is the professional estate agent you need, never leaving a stone unturned and someone you know does the proper job you require. We can’t speak highly enough of her, so THANKYOU Lauren. You are an actual STAR. Thanks also to John for the way he put our minds at rest in the initial stages and doing the deal at the crucial point of sale. Thanks to Karen for the chats early doors and generally thanks to the amazing Bridgfords friendly and professional team. β€˜We got there in the end’... to quote Lauren! Yes we did!

Kathryn Β· 26 October 2019

Agent replied Β· 24 October 2024

Many thanks Kathryn for your amazing review of the service you received from Lauren, John and Karen at Bridgfords. I am delighted that their professional, dedicated and reliable service was so appreciated by you in an initially difficult sale. Such feedback is wonderful for the branch to receive and greatly appreciated along with your 5 stars! Best wishes, Tracey.

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy Β· 16 January 2026

5/5

Google

I appreciate the support provided. They were helpful, efficient, and quick in following up. A special thank you to Murray for his assistance throughout the process, it was much appreciated.

Carol Β· 14 December 2024

Agent replied Β· 28 December 2024

It’s really lovely to read another 5* review Carol. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia Β· 10 November 2025

5/5

Google

After unsuccessful letting with over 10 property viewing, with great help from Lucy, we can rent a property eventually. Lucy showed her professional manner and quick response time to guide us in the letting process. Thank you Lisa &. Lucy for her help during the letting. Well done! From Angela Tsoi

Chor Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Swinton Sales

How many reviews does Bridgfords Swinton Sales have?

Bridgfords's Salford office has 606 reviews across two platforms: 164 on Google, 442 on Trustpilot (across the whole business).

What is Bridgfords Swinton Sales's rating?

Bridgfords Swinton Sales is rated 2.8 out of 5 across all 606 reviews, and 4.6 out of 5 on Google from 164 reviews.

Where is Bridgfords's Salford office?

Bridgfords Swinton Sales, 135 Chorley Road, Swinton, M27 4AE, Salford, M27 4AE.

The Trusted Agent

Is this your office? Claim your page.