Trusted Agent profile · Sale
★★★★★
554 reviews across 3 platforms
91-93 School Road, Sale, M33 7XA
Watersons's office in Sale, at 91-93 School Road, is rated 4.9 out of 5 across 554 reviews on three platforms, including 477 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Watersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sale office, from every platform, shown as written. First names only.
5/5
TrustpilotJust sold my house through Watersons…
Just sold my house through Watersons Hale office. This is the second property I've sold through them in the last few years and very pleased with the service from the whole team. Kirstie Brennan in particular was excellent, constantly chasing all parties in the chain and keeping me regularly updated throughout the process. Would definitely recommend.
5/5
GoogleWatersons couldn’t have made our recent purchase any smoother. They were helpful, informative and on hand for any queries. Helen at the Sale office and her team were fantastic! Thank you all.
5/5
GoogleAt every step of the way, Watersons guided us through the process of selling our home and making our dream move a reality. We can't fault them and cannot recommend them highly enough.
5/5
GoogleAfter another local agent was a bit lacklustre, we switched to selling our house with Watersons due to a friend's recommendation. The difference was night and day! Every member of the team was absolutely excellent, and they communicated proactively with us and each other. We would definitely use them again and recommend them highly.
5/5
GoogleFrom my initial contact with Watersons, right through to completion, their professionalism, regular updates & friendly staff made the sale flow smoothly. The range of photographs were excellent and taken thoughtfully. I wouldn’t hesitate in using Watersons again, either to buy or sell. Thanks to you all.
5/5
GoogleHelen managed our purchase and did a fantastic job. Nothing was too much and she was so patient with all of the email queries throughout the process. If I was to sell in the future, I would trust Watersons to do all they can to make the house sale as painless as possible.
5/5
GoogleWe've recently bought a house through Watersons Sale office and they could not have been more helpful, definitely in a league of their own. From the first viewings right through to completion of the sale, the whole team were exceptional. I can't fault them and would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHelen and the rest of the team were an absolute dream to work with. They are very efficient and they make sure they reply to all your queries very fast. I couldn't recommend them enough!
5/5
GoogleWatersons have been absolutely amazing throughout a difficult house sale and purchase. Helen in particular has gone above and beyond to ensure we have been updated and supported during the whole process, and is just such a lovely person to work with! The whole team are professional and dedicated, we would highly recommend choosing Watersons as your agent!
1/5
GoogleVery poor service and totally unprofessional!!Help the buyer to negotiate the price with the seller in the middle of transaction!! Totally waste time! No title in the email exchange which was rude! Very poor communication! Not recommend them to anybody!!I would give them Minus star if I could.NegativeResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotCouldn't fault them!
Couldn't fault them! Friendly, efficient, professional and gave an honest valuation. The house was sold within a week. I will definitely use them again!
5/5
GoogleIt was a great experience buying our new house through Watersons. Very professional & experienced staff, specially Sophie who went well beyond our expectations supporting us through such a stressful journey. Highly recommended!
5/5
TrustpilotMilo
Milo, Josh and the whole rental team were fantastic. They are far and away the best agency in the area. Highly recommend them all to any prospective tenants and landlords.
4/5
TrustpilotAlways there at the end of the phone if…
Always there at the end of the phone if you needed to contact them. A good supply of viewers.
5/5
GoogleReally impressed how professional and efficient this agent is! We are house buyer and the whole process is really smooth and informative. Helen and Jonathan from the office always send me updated emails and keep their promise. I'm looking forward to working with them in the near future again. They are definitely my first choice agent!
5/5
GoogleRecently sold my flat through Watersons. I was very happy with the service provided from start to finish. The photos and marketing information were of a high standard, the arrangements for viewings were professional And the flat sold within a week of being on the market. Would highly recommend Watersons. Thank you!
5/5
GoogleGreat service from Watersons in Sale. ALL the staff are friendly, courteous, and very knowledgeable. They really do go "the extra mile" to make the buying/selling experience as stress-free as possible. They will certainly get our recommendation for anybody wanting to buy/sell a property. Thank you very much to all Watersons staff.
5/5
GoogleThis was the estate agent we bought a house from, and have been extremely happy with the level of service they provided during the process, in particular from Helen who was very friendly and informative. Highly recommended, and if we came to sell the house down the line we wouldn't hesitate to use them.
5/5
GoogleWe are first time buyers and Helen at the Sale office was the most helpful and professional person helping us through this purchase, she went above and beyond in making what can be an incredibly stressful situation simple and clear. An absolute credit to Watersons, I would recommend her and Watersons a hundred times over.
5/5
GoogleAll the staff were very helpful and we have no complaints about the service they delivered. We would use them again to sell our house!!
5/5
TrustpilotExcellent service from their lettings…
Excellent service from their lettings department. Professional, responsive ans helpful. Highly recommended!
5/5
TrustpilotExcellent service
Excellent service, have used Watersons for many years for lettings and most recently for the sale of a property, they have always been very professional and supportive through the whole process, Highly recommended and overall the best in the area.
5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish - from initial contact and house visit through to negotiation of house sale. Professional throughout. Both Pete and Danielle offered experienced advice and then Ryan managed the sale with really good communication and efficiency.
5/5
GoogleSold our house through Watersons recently. Such a professional team. From First contact with Jonathon to regular up dates from Helen. They were truly outstanding and made the process as stress free as house moving can be.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Watersons, Sale won Trusted Agent.
