Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLouise in property management has been nothing but fair with me. I have had a lot of bad experience with landlords in the past but Louise has given a fresh perspective with her prompt responses and actions.
Charlie · 8 December 2022
Agent replied · 6 July 2023
Thank you so much for leaving us your lovely review Charlie.
★★★★★ 5/5
GoogleKelly has helped and supported me as a first time landlady her optimism and professionalism has made the whole process, smooth and easy for me.
I wish to thank her and the team at kevin henry saffron Walden
Many thanks
Jane · 6 July 2022
Agent replied · 6 July 2023
Good morning Jane, thank you for taking the time to leave us a review. We really value our customers feedback so we are thrilled to hear that you have have received a 5 star service from Kelly and the lettings team.
★★★★★ 5/5
GoogleLouis Mooyer Has dealt with me for the 5 yrs I have been a tenet and when I left, despite an extremely awkward landlord, managed to get my full deposit refunded. Vey easy to deal with & always quick responses.
Rebecca · 6 July 2022
Agent replied · 6 July 2023
Thank you so much for leaving us your review Rebecca :)
★★★★★ 5/5
Google10/10 Services would be recommended ❤️❤️❤️
Cham · 14 November 2025
★★★★★ 5/5
GoogleI have been very impressed with all the help I have received from Yeliz during the letting process. Things have gone very smoothly and I have been kept informed as this progressed. Thank you
Debbie · 6 February 2023
Agent replied · 6 July 2023
Thank you for leaving us your kind review Debbie. It was our pleasure to help!
★★★★★ 5/5
GoogleHave used Kevin Henry for the last 7 years for my letting needs. Always speak with Kelly, who understand my requirements completely and provides a quick and reliable no nonsense service.
Glen · 7 May 2023
Agent replied · 6 July 2023
Good morning Glen, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that Kelly completely understands your requirements and provides a 5 star service!
★★★★★ 5/5
GoogleGood customer service 😍😍 …
Chidinma · 1 November 2024
Agent replied · 8 November 2024
Thank you for taking the time to give a kind review, we really appreciate your feedback.
★★★★★ 5/5
GoogleWe have had some maintenance issues in the property we are renting, and we have received great customer service from Louise. Friendly and approachable on the phone, she has always been very helpful. Thank you!
Maddy · 8 November 2022
Agent replied · 6 July 2023
Thank you for your lovely review Maddy. We are always happy to help :)
★★★★★ 5/5
GoogleMy properties and tenants are extremely well managed by both Chloe Buckler and Louise Mooyer. They provide a friendly, professional service and I can relax knowing that any issues will be communicated clearly and handled effectively in a timely fashion.PositiveResponsiveness, Quality, Professionalism, Value
Shelley · 26 August 2021
Agent replied · 6 July 2023
Good morning Shelley, thank you for leaving your lovely review. We are always so pleased to hear good feedback and try our very best to give our customers an excellent service!
★★★★★ 5/5
GoogleDuring these difficult times, Chloe and Louise have worked brilliantly to continue to manage our property. They have responded promptly and efficiently whenever the need has arisen. I highly commend them both personally, and Kevin Henry as a Managing Agent.PositiveResponsiveness, Quality, Professionalism, Value
Marion · 26 August 2021
Agent replied · 6 July 2023
Hello Marion, thank you for your lovely review. We are so pleased that through this challenging time you have remained happy with our lettings service! Chloe and Louise work really hard to keep our landlords and tenants happy, so we really appreciate your recommendation 😊 …
★★★★★ 5/5
GoogleMURRAY HAS BEEN SO VERY HELPFUL.
I HAVE BEEN ON THE PHONE CONSTANTLY TO HIM WITH WORRIES AND QUESTIONS REGARDING THE SALE OF MY HOUSE, AND HE HAS ALWAYS BEEN KIND AND REASSURING.THANK YOU SO MUCH. SQ
Warehambears13 · 6 July 2022
Agent replied · 6 July 2023
You're very welcome, we are so happy to help. Thank you for leaving us your kind review :)
★★★★★ 5/5
GoogleAs a landlord I was impressed with the service from Yeliz. I was pleased with the efficient services from both Yeliz and Kelly in securing new tenants for my property.
Brian · 8 March 2023
Agent replied · 6 July 2023
Thank you for leaving us your review Brian. It was our pleasure to help!
★★★★★ 5/5
GoogleHaving both bought and sold properties with Phil Evans through Kevin Henry, I can highly recommend their services. Very pleasant to work with, innovative in their approach to boosting interest in properties and fantastic value for money.PositiveResponsiveness, Quality, Professionalism, Value
Abbie · 9 January 2022
Agent replied · 6 July 2023
Hello Abbie, thank you for your kind review, we really appreciate your recommendation and are so happy to hear how impressed you are with both the selling and buying side of Kevin Henry :)
★★★★★ 5/5
GoogleReally appreciate the professionalism of the property management team, Chloe and Louise have looked after every concern and have quickly rectified any issues with constant updates, meaning I can get on with my day to day knowing they've got everything under control. Thanks!
Emily · 6 July 2021
Agent replied · 6 July 2023
Hello Emily, thank you for taking the time to leave us a review. We're thrilled to hear how well your experience with us went and will pass on your comments to Chloe and Louise
★★★★★ 5/5
GoogleI'd like to thank all the services provided by Kevin Henry Estate. They delivered excellent services, way above my expectations. I'm really glad about all the work Yelliz and Kelly did. Splendid job.
Cezar · 8 November 2022
Agent replied · 6 July 2023
Thank you for your kind review Cezar.
★★★★★ 5/5
GoogleI would just like to say that Louise and Cameron have been a joy to deal with in my time of working within the property management sector. I would highly recommend you give them a try
Grahame · 6 July 2022
Agent replied · 6 July 2023
Good morning Grahame, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are thrilled to hear that you have received a 5 star service from both Louise & Chloe.
★★★★★ 1/5
GoogleRarely if ever pick up the phone, do not bother leaving voice mails as those go answered. Additionally if you do decide to get a tenancy with them, make sure you have a lawyer or someone more informed go over the agreement multiple times and be sure to demand a break clause.
Half-way through my tenancy and feel ignored, scammed and completely taken advantage of by Kevin Henry.
Aman · 6 July 2022
★★★★★ 5/5
Googlegood facilities gave me, staff yeliz is very friendly and nice good respond and one thing when we text her she give me reply on time
thankyou so much yeliz
Unmesh · 6 February 2023
Agent replied · 6 July 2023
Thank you for leaving us your review Unmesh.
★★★★★ 5/5
GoogleWe rented a property through Yeliz Duru, letting negotiator and she has been brilliant from start to finish. She had very speedy replies and is very helpful. I would recommend.
Esin · 6 February 2023
Agent replied · 6 July 2023
Thank you for your review and recommendation Esin - we really appreciate it :)
★★★★★ 5/5
GoogleNeeded more account information. Contacted Louise Mooyer and got everything I needed sent by email very pleased with this service
Kind regards and many thanks
Dawn · 30 June 2023
Agent replied · 6 July 2023
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Louise.
★★★★★ 5/5
GoogleIt was a pleasure to work with Yeliz - she was attentive, helpful and organised. Highly recommended.
Gareth · 9 January 2024
Agent replied · 8 January 2025
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
★★★★★ 5/5
GoogleMurray from Sales supported me through a very long and stressful sale recently. He was efficient and organised replying to my many emails promptly and chasing people when needed. Much appreciated.
Philippa · 8 November 2022
Agent replied · 6 July 2023
More than happy to help Philippa :) Thank you for your lovely review.
★★★★★ 5/5
GoogleThe lettings agent at Kevin Henry - Chase Dekker - was so helpful to me when renting my first flat, communicating with the landlord to negotiate for white goods and always answering the phone to any queries I had. Very happy having just moved in. Would recommend.
L · 7 July 2019
Agent replied · 6 July 2023
Hi Lizzy, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear how helpful Chase was.
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleHaving used Kevin Henry for many years to let my property. Have recently had a change of tenant and Louise and Cameron have been excellent sorting this out. Wouldn't hesitate to recommend
M · 9 September 2022
Agent replied · 6 July 2023
Thank you for you recommendation and kind words M Dix, we really appreciate it!
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