Trusted Agent profile · Saffron Walden
★★★★★
954 reviews across 3 platforms
57 High Street, Saffron Walden, CB10 1AA
Part of Intercounty, see every office.
Intercounty's office in Saffron Walden, at 57 High Street, is rated 4.7 out of 5 across 954 reviews on three platforms, including 268 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Intercounty hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Saffron Walden.
Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
5/5
GoogleAndrew dealt with our house purchase. Was in constant contact and always catered for our needs in going back to the property during the conveyance process. A good professional service.
Really appreciate the review Seb - I will be sure to let Andrew and the team at Saffron Walden know
4/5
TrustpilotGenerally very happy with the first two…
Generally very happy with the first two years of service. My only criticism is that I feel I have to double check if a few things are being handled, which, to their credit, the normally are, but I’d prefer not to feel the need to check.
Dear Mr Collins,Thank you for your comments, it is nice to hear you are pleased with the service we have given over the last two years particularly as there were some issues to deal with over the tenancy. In managing a property efficiently there is a balance to be struck between handling situations without troubling you unnecessarily and communicating effectively. It is a fine line and something we keep under constant review so this review really does help and is much appreciated.If you would like to discuss this matter further please email me, Jamessutton@intercounty.co.ukMany thanks,James
5/5
TrustpilotExcellent service from Intercounty
Very happy that I chose Intercounty to handle the sale of my house. Sales progressor Doug worked tirelessly to achieve a sale at the asking price, putting in a great deal of effort to overcome difficulties on the buyers’ side. Doug and Intercounty provided a far better level of service than I have experienced from other agencies in the past. If I find myself buying or selling locally in future, Intercounty will be my first port of call.
5/5
Trustpilotestate agent review
Our estate agent Jack worked really hard to help us with our move. It was a tricky situation and he went over and above, was in constant contact and saw it through until the end. Thanks for all of your hard work and help.
Thank you Kim for your review, it is lovely to hear Jack worked really hard and went over and above.
5/5
TrustpilotTop notch Saffron Walden office
Excellent service from the Saffron Walden office. Josh and his team have been first rate throughout the sale of our property, quickly resolving any issues with great communication.
3/5
TrustpilotDid a good sales pitch to become …
Did a good sales pitch to become managing agents of our property but disappointed with being kept in touch through getting tenants for our property. Advice/support throughout an already stressful time was not great. Turned it round towards the end but wouldn't recommend them to friends.
Thank you for your honest feedback Mr Kelly, we are sorry to hear you found our communication disappointing. We appreciate feedback and will use it to help improve our service.
5/5
TrustpilotImpressive customer service
We were very impressed with the experience of finding our new property with Intercounty. Their agent listened to our preferences, and found us the right property for our needs. Excellent customer service made it a pleasure to use Intercounty to find the right home for us.
Thank you Jill for your feedback, it is great to hear your found our customer service excellent.
5/5
TrustpilotI am so pleased we chose intercounty to…sell our house.
I am so pleased we chose intercounty to sell our house.sarah and Charlotte helped us a lot most of the time it was Sarah she would always phone us with a update.Buying and selling is a very stressful time.But Sarah always took the time to talk to me and calm me down.Very nice and good at her job.So thank you very much Sarah. And the rest of the team.Looking forward to moving in to our new house.xx
4/5
TrustpilotI like the fact that I have one main…
I like the fact that I have one main point of contact Eugenio Lecci who I can rely on to keep me informed at all times which is very important to me as I live a long way away from the property rented out.
Thank you Linda for your review.
1/5
TrustpilotAvoid
Avoid, Very rarely answer phone, never return calls, bully you to reduce selling price and don't advise you of problems.
Thank you for taking the time to leave your review, we are very disappointed to hear your feedback. So we are able to investigate the matter, please could you let us know your name, property address and contact email. Please email it to amydedman@intercounty.co.uk
5/5
TrustpilotAmazing
Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!
Thank you for your lovely review and for recommending us! We will pass on your thanks to Natasha.
5/5
TrustpilotHighly recommend!
First time renter and these guys made it the most pleasant experience possible. From start to finish they have been so helpful and professional and on the ball with getting everything together. Would highly recommend.
Thank you for your 5 star review Lucy and thank you for recommending us!
5/5
GoogleI'm looking for a flat for my son. We've been looking since before Christmas. We've sent Rightmove requests in for a few properties, and the responses from agents have been mixed - with some not even responding. …
5/5
TrustpilotThankyou to Doug and Lisa
Just like to say a big thankyou to Doug whybrow and Lisa carpenter of your bishops stortford branch for making this experience of selling my parents house bearable. It was an emotional rollercoaster, but we got there in the end many thanks x
Thank you Kaz for your review.
5/5
GoogleWe are in the process of moving to Saffron Walden from Surrey and in the current housing climate it is not straight forward. Just want to say Sharon Olivia Andrew and all the staff at Intercounty are being brilliantly supportive at this time. Thank you. Jacqui & Paul
4/5
GoogleAttentive and high quality service from viewing the property to collecting the keys. Overall an easy trouble-free experience that was completed in a timely manner. Very happy to be in our new home!PositiveResponsiveness, Professionalism
Thanks for the great feedback Joanna - will pass on your thanks to the team in Saffron Walden. Enjoy your new home!
5/5
GoogleA big thanks to Jac for securing my the the property I wanted. Very efficient and professional, couldn’t be happier. Thanks Shane
5/5
GoogleOlivia at Intercounty has been an absolute asset in managing my property. She recently started looking after contracts, repairs, and all related matters with efficiency and care, alleviating any concerns I may have as a landlord. …
5/5
GoogleI would like to commend Olivia Taroni at Intercounty on her professionalism , management skills, helpfulness and kindness. Olivia goes above and beyond with all dealings I have with her. She is a wonderful representation of Intercounty.
5/5
TrustpilotGreat team
Thanks so much to the very efficient team at Intercounty Saffron Walden, who worked so hard, and particularly to Lisa who was on the case at all times and really helpful. Definitely the best estate agent we've had dealings with.
Thank you for your review Jane. Its fantastic to hear such great comments about our team at Saffron Walden including Lisa. Congratulations to you.
5/5
GoogleMy partner and I viewed a cottage with Blake in Clavering, he was very professional and answered all of our questions on the spot, although this one wasn't for us we will be out viewing with Blake and Intercounty very soon!
5/5
TrustpilotExcellent Service!
Have been over the moon with the help, support and guidance that I received from start to finish with Intercounty. In particular from Matt; who went above and beyond in making our first home purchase as smooth and as stress free as possible!
Thank you Alice for your review, it is lovely to hear your were over the moon with the service from Matt and the team.
5/5
TrustpilotIntercounty are always friendly
Intercounty are always friendly, helpful and communicate promptly. If there is ever an issue with the property we rent, Intercounty contact the contractor and the work is carried out promptly. We are completely satisfied with the service we receive and happily recommend them.
Thank you Miss Pattenden for taking the time post your review, we really appreciate customer feedback as it helps us improve our service.
5/5
TrustpilotHarry Stylianou - thank you
Harry's been dealing with me since I rented this new flat and I can only say he's very friendly, easy to talk to and professional. I love his prompt attitude to help anytime I need him to. Thank you again.
Thank you for your review - It's lovely to hear about Harry's professional & friendly attitude towards finding you a home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Intercounty hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Saffron Walden.
