Every review we hold for the Ryhope Road office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleNot the easiest site to navigate
Mark · 28 May 2024
Agent replied · 26 August 2024
Hi Mark thanks for your review/feedback on our web site. If there’s anything specific you can help us with we would very much appreciate your observations and we can always look into whether this is something we can adjust. We’re always keen to improve!
You can drop us an email on enquiries @goodlifehomes.co.uk
In the meantime we wish you well and hope you’ve had a terrific bank holiday!
Kind regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 4/5
GoogleGood reception from the agents to an extent, especially the young ones...
Trust you'd get what you're looking for property wise, if it's available.
Dawodu · 7 March 2023
Agent replied · 5 July 2023
Thank you for the review, we really appreciate it, especially the recognition of our younger team members in serving your needs,
My very best personal regards,
Dean Harding
Managing Director
Good Life Homes
★★★★★ 5/5
GoogleExcellent service, very friendly staff
Angela · 28 May 2024
Agent replied · 26 August 2024
Thanks for much for leaving us such a lovely review Angela - we all very much appreciate it!
Best regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleThank you so much to the goodlife team, they took the stress out of buying a property, nothing was a problem they explained everything to me every step of the way. would highly recommend. Thank you again
Emma · 5 July 2020
Agent replied · 5 July 2023
Thanks so much for completely a great review for us Emma - it’s much appreciated!
★★★★★ 5/5
GoogleThey are professional in what they do
Fasakin · 29 December 2023
Agent replied · 26 August 2024
Thank you so much for carrying out a review Fasakin, it’s much appreciated.
Kind regards,
Dean Harding
Managing Director
Good Life Homes
★★★★★ 5/5
GoogleAmazing, knowledgeable team who couldn't so enough for us. Sold our house very efficiently and kept us in the loop the full time. Would definitely use this agent again.
Debbie · 5 July 2021
Agent replied · 5 July 2023
Thanks so much for taking the time for completing a review Debbie - it’s much appreciated and if there’s anything I can do for you in the future please just shout !
Best personal regards,
Dean
★★★★★ 2/5
GoogleCurious about a property, checked the pictures online an thought they were really badly taken, most probably didn't show the properties potential.
Roger · 5 July 2022
Agent replied · 5 July 2023
Hi Roger - we pride ourselves on having the best photography in the city for our property marketing so I’m
disappointed to hear of your view on a particular property. On some occasions, we have properties which require updating or refurbishing, and in these cases it’s important we do show an accurate depiction of the property condition in order not to mislead buyers. It could be possible that the property you looked at may have been one of those. Please let me know which property you saw and I’d be more than happy to review the pictures and change them if necessary.
Kind regards
Dean
Good Life Homes
★★★★★ 5/5
GoogleHighly recommend good life homes,recently used them for selling my property and buying another,1st class service from dean,gina and all the team at goodlife,keep up the good work..
Paul · 5 July 2021
Agent replied · 5 July 2023
Thanks very much Paul, it’s much appreciated. All the very best in your new home!
★★★★★ 5/5
FacebookThe sale of my cottage completed to-day. The service I have received from all of the staff at Good Life has been excellent. They have shown genuine commitment and I would recommend them without hesitation.
John · 25 April 2019
Agent replied · 1 October 2023
My pleasure, best of luck for the future. John
★★★★★ 5/5
GoogleViewed a house at appleby Square, lady who showed us house was very knowledgeable and wish all were as good.
Tim · 5 July 2022
Agent replied · 5 July 2023
Hi Tim, thanks for this feedback we very much appreciate it !
Kind regards
Dean at Good Life Homes
★★★★★ 1/5
GoogleUnder valued our property by 50k went with another and sold within 23hrs , clueless
Anon · 6 January 2023
Agent replied · 5 July 2023
Hi Mr Anonymous, after 25 years of valuing property in and around the Sunderland area I’ve never been aware of anything like this. I’m disappointed you have an anonymous profile and are posting anonymously because we do get instances of competitor companies posting malicious and fictitious Google reviews and it’s difficult to separate fact from fiction and therefore resolve genuine concerns people may have. Members of the public reading reviews are intelligent enough to make their own minds up about companies and can usually see whether reviews are genuine or not.
★★★★★ 4/5
GoogleThis is a home for everyone, no matter your race, you will always feel the comfort of the location
Joshua · 5 July 2022
Agent replied · 5 July 2023
Thank you Joshua for taking the time to complete a review. Our very best wishes to you and your family
★★★★★ 5/5
FacebookAmazing experience from start to finish! Would highly recommend we sold our house within the first few days! Thank you very much to Dean and Gina!
Amanda · 3 April 2020
Agent replied · 1 October 2023
Thank you so much for taking the time to leave a review, it is very much appreciated. It was a pleasure speaking to you Amanda, Good Life wish you and your family all the best for the future. Best wishes Gina
★★★★★ 5/5
FacebookReally helpful even though we didn't buy in the end. Special thanks to Sandra.
Stephanie · 27 November 2017
★★★★★ 1/5
GoogleUnpleasant to deal with very unhelpful staffNegativeResponsiveness, Quality, Professionalism
Dave · 27 August 2022
Agent replied · 5 July 2023
Hi David, we don’t have a record of any interaction with you within our system but if you’d like to contact my office with your telephone number I’d be more than happy to call you personally and discuss your specific experience.
Kind regards
Dean Harding
Good Life Homes
★★★★★ 5/5
FacebookI used Goodlife for the sale of my house and the purchase of a new one.. absolutely amazing service from Gina!! She was fantastic and definitely went above and beyond what she needed to do.. Highly recommend using this company and preferably Gina but all the staff are amazing and so friendly and helpful xx
Zoe · 3 February 2018
★★★★★ 5/5
GoogleGood estate agents. They keep you informed.
Jean · 5 July 2022
Agent replied · 5 July 2023
Thank you for taking the time to do a review for us Jean - it’s much appreciated!
Kind regards,
Dean
★★★★★ 5/5
GoogleAll staff helpful and will go that extra length to help thank you
Jennifer · 5 July 2021
Agent replied · 5 July 2023
Ah thank you Jennifer that’s really kind and something we really do try to do!
★★★★★ 5/5
FacebookExcellent customer service. Chloe was very helpful.
Andrea · 21 October 2015
★★★★★ 5/5
GoogleFirst class professional and friendly
Susan · 5 July 2022
Agent replied · 5 July 2023
Thanks so much for taking the time to complete a review Susan - much appreciated!
Kind regards,
Dean
★★★★★ 2/5
GoogleSaw property in my area unable to locate on website
June · 5 July 2021
Agent replied · 5 July 2023
Hi June; when we take on a new property the board often goes up next day but it takes 2 or 3 days for a property to appear live on the internet portals like RightMove or Zoopla - all agents are the same more or less. I can only assume you might have been caught between the two processes and a phone call to us would have provided the information you required. If there’s anything we can do for you in the future just shout,
Kind regards,
The Good Life Homes Team
★★★★★ 5/5
GoogleVery helpful and professional. They manage my property for me.
Claire · 5 July 2021
Agent replied · 5 July 2023
Thanks for the review Claire - much appreciated and will be passed onto our Lettings department. All the very best to you!
★★★★★ 1/5
GooglePoor agent who doesnt have an understanding of defects and were very unhelpful when these were reported. I rented a cottage which was cold and mouldy and both good life and the landlord were a nightmare. No help whatsoever and would definitely not recommend.NegativeQuality, Professionalism
Ben · 27 August 2020
★★★★★ 5/5
GoogleRecently purchased a Home with Good Life. I can only say the service was excellent. I was kept in the picture throughout the purchase and nothing was too much trouble. I can only compliment the Team (Dean, Jenny etc.) on their hard work. Top service and would thoroughly recommend them.
Mark · 6 July 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.