Trusted Agent profile · Rustington

Michael Jones Estate Agents Rustington reviews

4.8

★★★★★ Excellent

1,075 reviews across 3 platforms

1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE

Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,075 reviews on three platforms, including 38 Google reviews rated 4.7.

Google logo

4.7 / 5

38

Reviews on Google

This office

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,027

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Rustington office, from every platform, shown as written. First names only.

5/5

Trustpilot

My experience with Michael Jones was…

My experience with Michael Jones was awesome because they made it easy for me to do my viewing online and they do not miss any appointments.

Ms · 20 August 2023

Agent replied · 30 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us.

5/5

Trustpilot

Excellent service

My wife and I enjoy dealing with your letting dept, they are all ways very friendly, helpful and when they don't know the answer we can rely on them coming back to us once they have researched our query.Excellent Staff training is very evident though out the team.

Peter · 10 September 2020

Agent replied · 30 October 2024

Thank you for the great review Peter and Valerie, always happy to help where we can.

5/5

Trustpilot

Professional renewal management

Excellent service by Ella (Glazebrook) in managing the tenancy renewal. Good sound advice to us (landlord) and prompt negotiation and resolution with the tenant.

Rob · 2 October 2023

Agent replied · 30 October 2024

Thank you for sharing your positive feedback and for choosing our services.

1/5

Trustpilot

Never listens to the tenants needs no…

Never listens to the tenants needs no matter how important they are always takes lanlords side

Sarna · 25 March 2024

Agent replied · 30 October 2024

We sincerely apologize for any inconvenience you experienced Sarna. I have passed your comments on to the branch manager who will be in touch directly.

5/5

Trustpilot

Top marks for Michael Jones

Top marks for Michael Jones & Company! Paul Jackson managed our purchase and was excellent. He dealt with everything in an efficient, open and honest manner.

Andreas · 5 August 2023

Agent replied · 30 October 2024

Great to hear this, thank you so much for your review Andreas. We will pass this on to Paul.

5/5

Trustpilot

Professional Renewal

Very professional renewal completed. Ms Brand did an excellent job communicating with the tenant.

Stephen · 2 May 2024

Agent replied · 30 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey.

5/5

Trustpilot

Great

Great, swift and stress free rent renewal by Kim. Thank you!

Gosia · 26 June 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience. We're here for any future needs you may have.

5/5

Trustpilot

Rustington Office

Throughout the quite lengthy process between acceptance of our offer by the seller and final completion, we found the manager and staff at the Rustington office of Michael Jones & Co. to be helpful, courteous and informative.

Brian · 18 July 2022

Agent replied · 30 October 2024

Thank you Brian, we will pass your message on to Richard and the team.

5/5

Trustpilot

Letting renewal…

Kirsty Smith managed all the negotiations with the tenant and made the renewal so easy. I would thoroughly recommend her and Michael Jones Letting Agency for anyone wishing to let a property.

Robert · 27 January 2023

Agent replied · 30 October 2024

Great to hear, thank you Robert

5/5

Trustpilot

Very happy with my experience of…

Very happy with my experience of Michael Jones Lettings. George Waring of the Worthing office is a great communicator and has been both helpful and efficient in setting up the rental agreement.

Judith · 26 January 2023

Agent replied · 30 October 2024

Thanks so much for your review Judith

5/5

Trustpilot

Michael Jones & Company has the most…

Michael Jones & Company has the most professional team I've ever worked with!Big database of listings and really kind agents, which take personally very case! Highly recommend!

Sutton · 30 June 2023

Agent replied · 30 October 2024

This is great to hear, thanks so much for your feedback.

5/5

Trustpilot

Isabella Whitham Review

Isabella Whitham handled the tenancy renewal speedily and efficiently.

John · 25 July 2024

Agent replied · 30 October 2024

Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

Great service will definitely recommend

Ryan · 26 September 2024

Agent replied · 30 October 2024

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience and that you would recommend us. If you need any further assistance, please don’t hesitate to reach out!

5/5

Trustpilot

Tenancy Renewal

Kim, has a high level of professionalism and a systematic way of working, especially in her communication skills.

DJ · 26 January 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience.

5/5

Trustpilot

Excellent service form Juliette.

I had excellent service from Juliette. She is extremely professional, helpful, polite and great to work with. I would highly recommend Jones in general, and Juliette in particular.

Joan · 15 May 2023

Agent replied · 30 October 2024

Great to hear Juliette could help you and provide an excellent service. Thank you so much for your feedback Joan.

5/5

Trustpilot

Ella Glazebrook Review

Ella Glazebrook handled the tenancy renewal speedily and efficiently.

John · 16 July 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.

5/5

Trustpilot

I'm very happy with the way tiegan…

I'm very happy with the way tiegan shields handled the renewal of my tenancy. She was patient and answered all my questions promptly and honestly.

Zoe · 2 August 2023

Agent replied · 30 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Tegan and the team.

5/5

Trustpilot

Warm and professional

Michael Jones have been professional, warm and very helpful in all my dealings with them. They have gone out of their way to be helpful and give good service and advice.

Dissatisfied · 28 January 2023

Agent replied · 30 October 2024

Thank you so much for your feedback

5/5

Trustpilot

Great service and personal touch because of care and understanding

Great service and personal touch

Dean · 17 September 2024

Agent replied · 30 October 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback.

5/5

Trustpilot

Good Customer Service

Friday · 15 October 2024

Agent replied · 30 October 2024

Thank you for your feedback!

1/5

Trustpilot

this place isnt poular

i have never heard of this place so its not popular. get some more customers. start to make t popular. i recon you have like 10 customers a day.

Luna · 24 March 2023

Agent replied · 30 October 2024

Dear Luna, thank you for your review, we are sorry to see you left us 1 star, please feel free to reach out to us and we would be happy to discuss this further.

5/5

Trustpilot

Great communication

Great communication, negotiation skills and conflic resolution. Professional honest, with excellent customer service.

Michael · 25 July 2025

5/5

Trustpilot

ELLA GLAZEBROOK DIRECT LINE 1255

Very Good 5 Star's First Class Most Professional Extremely Polite Very well Spoken Very helpful

Simon · 13 March 2024

Agent replied · 30 October 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

Excellent experience from a landlord's perspective.…

I currently rent my property through Michael Jones and have received outstanding customer service from George Waring. His knowledge and experience of the local market is extensive and the overall management of our property is excellent.

Lee · 29 June 2022

Agent replied · 27 December 2024

Thank you Lee, we will pass this on to George.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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