Every review we hold for the Rustington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy experience with Michael Jones was…
My experience with Michael Jones was awesome because they made it easy for me to do my viewing online and they do not miss any appointments.
Ms · 20 August 2023
Agent replied · 30 October 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us.
★★★★★ 5/5
TrustpilotExcellent service
My wife and I enjoy dealing with your letting dept, they are all ways very friendly, helpful and when they don't know the answer we can rely on them coming back to us once they have researched our query.Excellent Staff training is very evident though out the team.
Peter · 10 September 2020
Agent replied · 30 October 2024
Thank you for the great review Peter and Valerie, always happy to help where we can.
★★★★★ 5/5
TrustpilotProfessional renewal management
Excellent service by Ella (Glazebrook) in managing the tenancy renewal. Good sound advice to us (landlord) and prompt negotiation and resolution with the tenant.
Rob · 2 October 2023
Agent replied · 30 October 2024
Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 1/5
TrustpilotNever listens to the tenants needs no…
Never listens to the tenants needs no matter how important they are always takes lanlords side
Sarna · 25 March 2024
Agent replied · 30 October 2024
We sincerely apologize for any inconvenience you experienced Sarna. I have passed your comments on to the branch manager who will be in touch directly.
★★★★★ 5/5
TrustpilotTop marks for Michael Jones
Top marks for Michael Jones & Company! Paul Jackson managed our purchase and was excellent. He dealt with everything in an efficient, open and honest manner.
Andreas · 5 August 2023
Agent replied · 30 October 2024
Great to hear this, thank you so much for your review Andreas. We will pass this on to Paul.
★★★★★ 5/5
TrustpilotProfessional Renewal
Very professional renewal completed. Ms Brand did an excellent job communicating with the tenant.
Stephen · 2 May 2024
Agent replied · 30 October 2024
Thank you for the positive feedback! We're glad we could assist you in your journey.
★★★★★ 5/5
TrustpilotGreat
Great, swift and stress free rent renewal by Kim. Thank you!
Gosia · 26 June 2024
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
★★★★★ 5/5
TrustpilotRustington Office
Throughout the quite lengthy process between acceptance of our offer by the seller and final completion, we found the manager and staff at the Rustington office of Michael Jones & Co. to be helpful, courteous and informative.
Brian · 18 July 2022
Agent replied · 30 October 2024
Thank you Brian, we will pass your message on to Richard and the team.
★★★★★ 5/5
TrustpilotLetting renewal…
Kirsty Smith managed all the negotiations with the tenant and made the renewal so easy. I would thoroughly recommend her and Michael Jones Letting Agency for anyone wishing to let a property.
Robert · 27 January 2023
Agent replied · 30 October 2024
Great to hear, thank you Robert
★★★★★ 5/5
TrustpilotVery happy with my experience of…
Very happy with my experience of Michael Jones Lettings. George Waring of the Worthing office is a great communicator and has been both helpful and efficient in setting up the rental agreement.
Judith · 26 January 2023
Agent replied · 30 October 2024
Thanks so much for your review Judith
★★★★★ 5/5
TrustpilotMichael Jones & Company has the most…
Michael Jones & Company has the most professional team I've ever worked with!Big database of listings and really kind agents, which take personally very case! Highly recommend!
Sutton · 30 June 2023
Agent replied · 30 October 2024
This is great to hear, thanks so much for your feedback.
★★★★★ 5/5
TrustpilotIsabella Whitham Review
Isabella Whitham handled the tenancy renewal speedily and efficiently.
John · 25 July 2024
Agent replied · 30 October 2024
Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotGreat service will definitely recommend
Ryan · 26 September 2024
Agent replied · 30 October 2024
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience and that you would recommend us. If you need any further assistance, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotTenancy Renewal
Kim, has a high level of professionalism and a systematic way of working, especially in her communication skills.
DJ · 26 January 2024
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience.
★★★★★ 5/5
TrustpilotExcellent service form Juliette.
I had excellent service from Juliette. She is extremely professional, helpful, polite and great to work with. I would highly recommend Jones in general, and Juliette in particular.
Joan · 15 May 2023
Agent replied · 30 October 2024
Great to hear Juliette could help you and provide an excellent service. Thank you so much for your feedback Joan.
★★★★★ 5/5
TrustpilotElla Glazebrook Review
Ella Glazebrook handled the tenancy renewal speedily and efficiently.
John · 16 July 2024
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
★★★★★ 5/5
TrustpilotI'm very happy with the way tiegan…
I'm very happy with the way tiegan shields handled the renewal of my tenancy. She was patient and answered all my questions promptly and honestly.
Zoe · 2 August 2023
Agent replied · 30 October 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Tegan and the team.
★★★★★ 5/5
TrustpilotWarm and professional
Michael Jones have been professional, warm and very helpful in all my dealings with them. They have gone out of their way to be helpful and give good service and advice.
Dissatisfied · 28 January 2023
Agent replied · 30 October 2024
Thank you so much for your feedback
★★★★★ 5/5
TrustpilotGreat service and personal touch because of care and understanding
Great service and personal touch
Dean · 17 September 2024
Agent replied · 30 October 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback.
★★★★★ 5/5
TrustpilotGood Customer Service
Friday · 15 October 2024
Agent replied · 30 October 2024
Thank you for your feedback!
★★★★★ 1/5
Trustpilotthis place isnt poular
i have never heard of this place so its not popular. get some more customers. start to make t popular. i recon you have like 10 customers a day.
Luna · 24 March 2023
Agent replied · 30 October 2024
Dear Luna, thank you for your review, we are sorry to see you left us 1 star, please feel free to reach out to us and we would be happy to discuss this further.
★★★★★ 5/5
TrustpilotGreat communication
Great communication, negotiation skills and conflic resolution. Professional honest, with excellent customer service.
Michael · 25 July 2025
★★★★★ 5/5
TrustpilotELLA GLAZEBROOK DIRECT LINE 1255
Very Good 5 Star's First Class Most Professional Extremely Polite Very well Spoken Very helpful
Simon · 13 March 2024
Agent replied · 30 October 2024
Thank you so much for your review, we appreciate your feedback.
★★★★★ 5/5
TrustpilotExcellent experience from a landlord's perspective.…
I currently rent my property through Michael Jones and have received outstanding customer service from George Waring. His knowledge and experience of the local market is extensive and the overall management of our property is excellent.
Lee · 29 June 2022
Agent replied · 27 December 2024
Thank you Lee, we will pass this on to George.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.