Trusted Agent profile · Rustington

Michael Jones Estate Agents Rustington reviews

4.8

★★★★★ Excellent

1,069 reviews across 3 platforms

1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE

Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,069 reviews on three platforms, including 38 Google reviews rated 4.7.

Google logo

4.7 / 5

38

Reviews on Google

This office

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,021

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Rustington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tenancy renewal

The property review and recommendations were completed in a timely manner. Communications with myself throughout were professional and any queries answered in a timely manner.

Shirley · 3 July 2023

Agent replied · 30 October 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones to manage your property.

5/5

Trustpilot

Efficient service

Efficient service. Always kept in touch with sellers, buyers & purchasers' & sellers solicitors. Excellent details of the property produced. Overall efficient administration.

Mr · 24 August 2023

Agent replied · 30 October 2024

We are thrilled to hear this, thank you so much for your review.

5/5

Trustpilot

Impressed by the work organised by Rob

Rob dealt with our need to get work done on our rental property efficiently and with thorough and speedy communication. We appreciate how straightforward he made the whole process

Vicky · 22 February 2023

Agent replied · 30 October 2024

Thank you for your feedback Vicky.

5/5

Trustpilot

The tenancy renewal on my rented flat…

The tenancy renewal on my rented flat was handled in a timely and professional manner.

Paul · 20 June 2025

5/5

Trustpilot

excellent Staff.

excellent Staff.They're al very helpful, supportive and polite. they always answer your phone calls and questions.Every one there works hard, but we need to highlight Jane Tomlinson and Hannah Margeson.Honest and efficient company.

Luis · 25 September 2022

Agent replied · 30 October 2024

Thank you Luis. We will pass your kind message on to Jane, Hannah and the team.

5/5

Trustpilot

5 Star Service

Michael Jones have been managing my rental property now for several years. Their service abs advise have been invaluable. Sue Harris, our contact, has been friendly and efficient, maki g us confident that our affairs a being well monitored.

Tonita · 13 December 2021

Agent replied · 30 October 2024

Great to hear Tonita, happy we can help.

5/5

Trustpilot

Simply wonderful!

What a wonderful company, we were really impressed with the house selling process from start to finish. Would 100% recommend.

Linda · 30 October 2023

Agent replied · 30 October 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.

5/5

Trustpilot

Tenancy renewal

This was a simple renewal of my tenancy, and Kirsty Smith, who I dealt with was very pleasant and efficient. All sorted out and explained simply and well. Top marks Kirsty and thank you

Dave · 1 August 2022

Agent replied · 30 October 2024

Thank you for your feedback Dave, we will pass this on to Kirsty.

5/5

Trustpilot

Another smooth hassle free year with…

Another smooth hassle free year with Michal Jones letting. Tegan Shield did a fantastic job renewing the tenancy. Helpful, professional and incredibly efficient.

Mark · 31 July 2023

Agent replied · 30 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Tegan and the team.

5/5

Trustpilot

Good communication and efficient…

Good communication and efficient service. Very capable and professional staff made the process as easy as it could be given its quite a challenging process. Thanks.

Brian · 3 May 2023

Agent replied · 30 October 2024

We are thrilled to hear that you enjoyed your experience with us Brian. Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

Ella Glazebrook contacted us about the renewal of a tenancy agreement

Ella Glazebrook contacted us about the renewal for our tenancy in one of our flats and this was done efficiently and in a timely manner.

Pam · 1 June 2023

Agent replied · 30 October 2024

Great to hear this, thank you for your review Pam.

5/5

Trustpilot

Great service and communication from…

Great service and communication from Kim Brand

Wendy · 8 July 2024

Agent replied · 30 October 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

Thank you Sue

We have a number of properties that are managed for us by the Michael Jones lettings team and have been delighted with their professionalism and excellence customer service from all of the staff.

Ian · 26 August 2022

Agent replied · 30 October 2024

Thank you for the 5 stars Ian.

5/5

Trustpilot

Ella did actually listen to us and help…

Ella did actually listen to us and help us re-negotiate the contract and proposed rent costs for the flat. She was very helpful to us, much appreciated.

Jon · 27 March 2023

Agent replied · 30 October 2024

Thank you for your review Jon

5/5

Trustpilot

I have trusted Lisa for many years

I have trusted Lisa for many years, to professionally handle and issues with my property portfolio and found her to be very professional at all times, very recommended

Richard · 23 February 2023

Agent replied · 30 October 2024

Thank you for the feedback Richard.

5/5

Trustpilot

Very friendly and efficient staff

James took everything in hand and the staff were helpful and took trouble to answer any queries I had

Dear · 31 October 2023

Agent replied · 30 October 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

Tenancy renewal

Ella did a great job. I was advised and well informed about tenancy renewal. Thank you

Shahryar · 4 January 2024

Agent replied · 30 October 2024

Great to hear this, thank you so much for your review. We will pass this on to Ella.

5/5

Trustpilot

Sue Harris at Michael Jones

Sue Harris at Michael Jones has been really helpful and efficient through the recent tenancy renewal process. She has kept me updated both via email and telephone and ensured the process went smoothly. Thank you very much.

Tara · 12 January 2022

Agent replied · 30 October 2024

Thank you Tara.

5/5

Trustpilot

Seamless rental renewal

The rental renewal of my flat has been successfully and quickly arranged by Ella. The process went smoothly and seamlessly

Pauline · 24 September 2023

Agent replied · 30 October 2024

We are thrilled to hear this, thank you so much for your review Pauline.

5/5

Trustpilot

Excellent service

I have just exchanged contracts on my house purchase with the help and professionalism of all at Michael Jones, Lancing. Excellent attention to detail and calm manner making a difficult process pain free.

Clare · 21 July 2022

Agent replied · 30 October 2024

Thanks for your review Clare.

5/5

Trustpilot

Kirsty at Michael Jones Agency/…

Kirsty at Michael Jones Agency/ Worthing office was very efficient and professional and resolved this issue politely and fast . I am very happy with the service

Ivett · 2 March 2023

Agent replied · 30 October 2024

Great to hear, thank you for your feedback Ivett

5/5

Trustpilot

Renewed tenancy agreement…

Ella Glazebrook once again professionally negotiated and renewed the tenancy agreement for us.

Barry · 27 February 2024

Agent replied · 30 October 2024

We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.

5/5

Trustpilot

A quick and effortless renewal handled…

A quick and effortless renewal handled really well by Sue. Any questions or issues are always rectified effortlessly.

Mark · 30 October 2023

Agent replied · 30 October 2024

Great to hear this Mark, thank you so much for your review.

5/5

Trustpilot

Accurate valuation advice

Accurate valuation advice, excellent knowledge of the market, good marketing and communication, both before sale agreed and after, through to completion

KB · 15 August 2023

Agent replied · 30 October 2024

Great to hear this, thank you so much for your review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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