Trusted Agent profile · Rustington

Glyn Jones Rustington reviews

4.8

★★★★★ Excellent

275 reviews across 2 platforms

94 The Street, Rustington, Littlehampton, BN16 3NJ, BN16 3NJ

Glyn Jones's office in Rustington, at 94 The Street, is rated 4.8 out of 5 across 275 reviews on two platforms, including 257 Google reviews rated 4.8.

Google logo

4.8 / 5

257

Reviews on Google

This office

Facebook logo

4.6 / 5

18

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Rustington office, from every platform, shown as written. First names only.

5/5

Google

I recently purchased a property listed by Glyn-Jones Rustington and was extremely impressed with the professional and prompt service offered by Graham and Victoria throughout. I have dealt with many estate agents over the years but this was without doubt the best experience I have had. When showing properties Graham and Victoria were extremely helpful in answering any questions about the location and style of property that might meet my requirements. Once my offer had been accepted, the team at Glyn-Jones were excellent at keeping me informed of developments throughout and chased answers when progress was slowed by other parties involved. Highly recommended!PositiveResponsiveness, Professionalism

Adrian · 25 October 2021

5/5

Google

Graham Buck from their Rustington office handled our recent house purchase and I can’t praise him enough. He was professional, always very approachable, very helpful and at the end of the phone for any and all enquiries no matter how small. Nothing was too much trouble and I felt confident through out the purchase that Graham was keeping a close eye on things to enable them to keep moving smoothly. I highly recommend Graham and the Rustington Glyn Jones office for any house selling and buying.

Ben · 25 October 2021

5/5

Google

Best in the business!! A neighbour suggested Glyn-Jones when we decided to sell our house and from start to finish they were brilliant. Having dealt with all members of staff there, they were all very friendly and were responsive to any of our questions. In particular Victoria & Colette dealt with everything perfectly through the pandemic with a lot of viewings in a short space of time keeping us fully informed at all times. I have had dealings with other estate agents in the area and the services provided was nowhere near the level Glyn-Jones provided. No chance I’d ever use anyone else whilst these agents are around. Thanks for everything again.

A · 25 October 2021

5/5

Google

We had a fairly rocky road with selling our home & buying a new property. We had a few let downs along the way with various purchases falling through, buyers losing their buyers, chain-breaks etc. The only good part of the whole process (a year!) was the team at Glyn-Jones. Colette, Victoria and Graham were absolutely excellent; they went above and beyond what we expected from our estate agents and kept us well informed throughout the entirety of our journey. If/when we look to move again, we will not hesitate to use Glyn-Jones again!PositiveResponsiveness, Quality, Professionalism, Value

Toby · 25 October 2021

5/5

Google

The whole of the Rustington team did a great job at selling my property. Particularly Victoria who took care of the sale which ended up being a long long sale due to problems with our ongoing purchase. She regularly spoke with my buyers keeping them informed and happy throughout the whole long process. Graham made us feel comfortable and listened to our view when giving us a market value, Colette was fantastic in making us feel safe whilst taking photos of the house and talking to my toddler. The others for always passing on my messages, keeping me calm and getting my calls returned. Can't fault this team, they are fantastic.PositiveResponsiveness, Professionalism

Sarah · 25 October 2021

5/5

Google

Best estate agents I've ever had! They have been so helpful. Highly recommend. Antonia West Sussex

Antonia · 27 September 2026

5/5

Google

Helen and her sales team at Glyn-Jones were very helpful thru out the whole purchase procedure. Thanks

JB · 11 September 2026

5/5

Google

I was really pleased with the service Glyn Jones provided in the selling of my property.They kept me informed all the time of the progress of the sale process especially Colette who couldn't have been more helpfull. I would thoroughly recommend them.

Peter · 25 August 2024

5/5

Google

We found Glyn-Jones to be the most efficient estate agent we have ever used. Colette kept us very well informed on the progress to complete the sale, Always responded to queries and chased all parties involved in the chain. When Colette was not available, colleagues responded on her behalf. IT IS GREAT TO DEAL WITH A PERSON AND A COMPANY THAT RESPONDS AND EXCEEDS YOUR NEEDS.PositiveResponsiveness, Quality, Professionalism, Value

Barry · 25 October 2022

5/5

Google

Graham, Colette and the team have been absolutely superb from start to finish. Utterly professional in the way they have dealt with our property. They always kept us updated, gave sound advice and smoothed out the wrinkles when they happened in a trustworthy way. A totally committed team, who you can rely on to provide a superb service. Would recommend to anyone thinking of buying or selling. Top notch!

Sylvia · 25 October 2022

5/5

Google

Great agency with outstanding service. I’ve purchased my new house through Glyn Jones a couple of months ago. It was a challenging process due to the sale of my old house through another institution. The whole team has handled everything perfectly, professionally and were extremely supportive and super helpful throughout the whole process. Helen in particular was amazing with the patience of a saint! I would definitely recommend and use again. Thank you so much! Keep doing what you’re doing.

Tatheer · 5 January 2025

5/5

Google

Having used other local estate & letting agents who had proved unprofessional and delivered poor customer service, it was a pleasure to use Glyn - Jones as both a letting agent and estate agent. Graham was extremely helpful in dealing with challenging circumstances due to Coronavirus but rather than use that as an excuse like other agents, solicitors and retailers have for their lack of competency, Graham never let that become an issue. Instead he was professional, constantly kept in touch with me, would return a call promptly and showed he cared about the outcome. Being in customer service its was refreshing to have someone who was outstanding in the service they provided. Equally Jade from the lettings side of the office was professional, promptly dealt with all the queries, regularly kept in touch to give me and was always upbeat during what must be challenging times for the housing market. I couldn't recommend Glyn-Jones enough - outstanding service .... and ThankyouPositiveResponsiveness, Quality, Professionalism, Value

Nick · 25 October 2020

4/5

Google

Graham and his team have worked very hard for us on the sale of my late mother’s property, although we had a few restarts with buyers on the way, Graham’s attention to detail and regular contact with us could not be faulted. As we drew nearer an exchange of contracts Graham worked tirelessly to tie any loose ends up in order for the exchange to progress without any hold ups. We definitely recommend Graham and his team at the Rustington branch to any potential sellers.

Tim · 25 October 2020

5/5

Google

My sister and I live overseas and had to leave England before our house was sold. Graham Buck and Victoria went to great lengths to show the house and find buyers. With the Covid virus this made everything more difficult. Graham sent e-mails to us both to keep us up to date all the way through. We highly recommend Glyn-Jones to anyone wanting to buy or sell their home. Graham and his team are kind, friendly and work hard for their clients, guiding them knowledgeably throughout the procedure to closing. We feel very lucky we trusted Graham Buck to sell our house and feel he went above and beyond for us both.PositiveResponsiveness, Quality, Professionalism, Value

Joanna · 25 October 2020

5/5

Google

We had the pleasure of dealing with Colette when buying our new house recently. She was such a genuine, attentive and professional agent who went above and beyond to make the whole process a lot less stressful. We are so grateful to her and the team for everything they did for us to achieve buying our new little place! We will highly recommend Colette to ever and definitely use Glyn-Jones if we ever move again!

Rock · 25 October 2021

5/5

Google

Very thankful to India for her amazing work throughout the whole process!

Mia · 11 September 2026

5/5

Google

We've sold previously with Glyn Jones and they were our first choice when selling this time around. We trust them totally and Colette is simply amazing at what she does! Everyone at Glyn Jones is so helpful and easy to get along with and they regularly kept us updated along the way. Thank you!

Mark · 25 October 2023

5/5

Google

As my first time buying a house, Graham from the Rustington office has really eased the process. We wouldn’t have found this house if it wasn’t for him sending it through after meeting and getting to know us - although it wasn’t in an area we were initially considering, he knew it would appeal. Despite the process hitting a few legal delays, Graham has been really accommodating and supportive throughout. Very happy with the experience and would certainly use Graham again whether buying or selling.

Robyn · 26 October 2019

5/5

Google

We were selling a property we’d inherited and lived some distance away from and Graham was fantastic. The office held the keys and he, Colette and Victoria liaised with contractors, and recommended local workmen, etc. Graham was our main contact to begin with and he was always available with advice and support. Colette sold the property for us in the end and she kept us updated throughout, remaining professional throughout a difficult chain. I can not recommend them highly enough.

Emma · 26 October 2019

5/5

Google

Glyn-Jones were excellent from start to finish. The whole process of selling was made so much easier than expected. Our property details were really accurate, the attention to detail was very good . They marketed our property perfectly. Graham and his staff were brilliant, always extremely helpful and happy to answer any questions we had. We worked with Colette who was lovely. Professional with that personal touch. They kept us informed at all stages , which was very reassuring. We would highly recommend them.

Diana'Jane · 26 October 2019

5/5

Google

Outstanding Service from Glyn-Jones Rustington Branch. I recently had the pleasure of selling my property through Glyn-Jones Estate Agents in Rustington, and I cannot recommend them highly enough. The entire process was incredibly smooth, and my property was sold in no time. A special thanks must go to Colette, who was absolutely fantastic throughout. Her professionalism, excellent communication, and attention to detail were exceptional. Along with Richard, they both kept me informed every step of the way, providing clear and timely updates. Nothing was ever too much trouble, and both were always available to offer advice and assistance with any queries I had. The team was exceptionally helpful in every aspect, making what can often be a stressful experience as seamless as possible. If you're looking to buy or sell a property in the area, I would highly recommend Glyn-Jones Rustington without hesitation. Thank you so much for your hard work and dedication!

Ludovit · 28 October 2024

5/5

Google

Richard has been a star from start to finish, i must have driven him crazy with my constant emails and calls he always contacted me back with a cheery voice. I thank them enough for all that they have done for us and highly recommend them. Colin and Sandra Sayers

Sandra · 25 October 2023

5/5

Google

Having just sold a property in Rustington with Glyn Jones I cannot recommend them highly enough. A very responsive, courteous and professional service. Victoria went the extra mile to keep me informed through the whole process as I was having to deal with the sale remotely. She was a friendly voice on the phone who kept everything running smoothly. Thank you Victoria and the rest of the team!PositiveResponsiveness, Professionalism

Sue · 25 October 2021

5/5

Google

I’ve dealt with Glyn Jones several times. They are so helpful and professional. Great communication and nothing is too much trouble. Helen, in particular, had been amazing during my recent sale. I cannot recommend them highly enough. Fantastic service!

Karen · 11 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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