Trusted Agent profile · Rushmoor
Verified
★★★★★
2,206 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,206 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,868
Reviews on Trustpilot
Business-wide
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
5/5
TrustpilotStill in the process of completing the…
Still in the process of completing the purchase of my property, but Ryan Tucker and his team have been excellent and very professional from the start. They always kept me updated on the progress and I never had to chase. A very good customer experience.
4/5
TrustpilotPrompt
I have been dealing with Kate Smith for a short while. The good thing that I can say about her is that she is very prompt in responding to my queries. Her replies are straight to the point. The only thing bad I can say about her is that on a good day, she drives me nuts with the fact that she starts her emails with "I hope you are well". Such a phrase is bland and meaningless. I also dislike the verb "hope" as in French we say that hope makes stupid people live.
5/5
TrustpilotCharlotte Morgan was really helpful!
Really easy experience and no hassle. All sorted quickly and love the property. My account manager was Charlotte Morgan and she was super helpful and got everything done quickly. Cant reccomend enough!
5/5
TrustpilotGreat service from Natasha
I highly recommend Natasha from Aldershot office, she has provided amazing service. Very lovely, friendly and professional at the same time.
5/5
TrustpilotEstate Agent that doesn't pressure clients
Natasha from Prospect is one of the most patient estate agents I have met. Nothing was too much trouble for her and she always allowed me as much time as I needed and did her utmost to answer my many questions.
Thank you for your 5* review, Maxene
5/5
GoogleHad a viewing, spoke with Sonam over the phone, he was friendly, understanding, communicated clearly, and guided me through what I thought may have been a difficult process. …
5/5
TrustpilotHighly recommended. A great agency.
We have been with Prospect as tenants for the last 5 years. The service has always been amazing. Chloe who has been our point of contact is always on hand to help. Responses are super fast and super helpful. They are always understanding. The online portal where we can report any issues with the property is wonderful too and helps us track the status of anything we have reported. We have a very good relationship with Prospect and are happy tenants! I would certainly recommend.
5/5
TrustpilotThank you to Prospect for an efficient, quick house purchase!
Thank you to Prospect for an efficient, quick house purchase! From the initial viewing onwards I dealt with Matt, who I found pleasant, prompt and easy to deal with. Viewings were made easy and he definitely accelerated the purchasing process.
5/5
TrustpilotThanks Tom!
Thanks Tom!We could not have been in safer hands during the purchase of our next home. Tom was transparent, authentic and a pleasure to work with. We were kept informed at all times and had no need to worry or stress about the process.
5/5
GoogleI have had a really great experience with Prospect Aldershot. Grat job from Dexter The property Dexter show us was an excellent its fit to our requirements.From viewings, to communication, negotiations - all were professionally done even the other way we could not complete the purchase for personal reason. im really very happy how he did his job highly recommended
5/5
TrustpilotI am very thankful to prospect
I am very thankful to prospect, I especially Saffron N for handling all my issues & concerns and resolving them seamlessly. I had a very pleasant stay at the property that was rented via Prospect. Thank You !!!
5/5
TrustpilotNatasha was extremely helpful with all…
Natasha was extremely helpful with all my questions and queries, very professional, patient and kind, couldn’t recommend more!
5/5
GoogleWe had a very clear and well communicated property viewing in Aldershot through Prospect and their agent Natasha who was very professional, prompt and took notes on the queries we raised for the vendor. I've been updated since the visit on our thoughts of the property. I think this shows the commitment Natasha has to her clients. I would highly recommend Prospect for the service received so far.
5/5
TrustpilotBeth & Michael
Beth & Michael, held our hands all through the process of selling our home of 25 years. Their excellent communication and prompt responses to our enquiries allowed us to relax knowing we were in professional and competent hands. From initial engagement and valuation to finding prospective buyers and then navigating through to exchange and completion we have been delighted with the service we have received. Tony & Janet Williams
5/5
TrustpilotGreat people at prospect.
Cameron was always on time for viewings and was always really helpful. I felt confident with prospects and they completed their side of the process as good as it could be. If we moved again I would definately use prospects again and hopefully Cameron.
1/5
TrustpilotAppalling experience
Appalling experience, an absolute disgrace and non professional customer experience. I do not recommend to come near to this letting agency who made me took time off for a viewing, did not show up and made me wait in the cold hanging without a phone call. They also had the audacity to claim that somebody was at the property while I was waiting at the front door.
5/5
TrustpilotWhen I was looking for a house for me…
When I was looking for a house for me and my son, I found a property on prospect and called up and I spoke to Anna and she was so friendly and got me into the house I wanted! Thank you!
5/5
TrustpilotBeth was amazing!
My experience with Beth was amazing! She was always keeping me updated on new properties in the area and answered any questions I had with honest and clear advice. I cannot recommend her enough!
5/5
TrustpilotMelissa Fisher is an excellent Property…
Melissa Fisher is an excellent Property Manager, having worked with her for a few years now, she has a prompt no-nonsense approach and deals with problems in a sensible manner. I have enjoyed working with you Melissa!
5/5
FacebookDavid, Connor and the boys at Sandhurst were most helpful in sorting out our property sale during a very difficult period with coronavirus and a difficult market to contend with. We finally completed the sale yesterday thanks to their assistance. Cheers guys, much appreciated. 🤓
5/5
TrustpilotElliot was knowledgable helpful…
Elliot was knowledgable helpful informative and o the area and the valuation.The property was let in 7-10 days as was expressed.Only downfall he was a Villa fan, but someone has to be . i would reuse the facility if i had more properties.
5/5
TrustpilotAnna has been a pleasure to work with…
Anna has been a pleasure to work with during our recent rental property search. She has been proactive and communicative during the entire process. Our transition has been smooth, due to easy accessibility to the real estate agent, Anna & Angela.
5/5
TrustpilotA 5* Team
Virginia Ayres was very helpful with my recent house sale. Kept me informed and communicated well throughout the process. Congratulations to all the team at Prospect including Paul and Beth….very impressed!
5/5
TrustpilotGood team at Prospect
The overall experience, especially as a first time buyer, was positive with Beth who was supportive. Nikki was also incredibly helpful in keeping me up to date despite some delays taking place in the process.
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