Trusted Agent profile · Rushmoor
Verified
★★★★★
2,206 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,206 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,868
Reviews on Trustpilot
Business-wide
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
5/5
TrustpilotMaria made the experience simplistic
Maria made the experience simplistic, were extremely approachable and helpful at all times. Thoroughly recommend her I would have no hesitation recommending Maria to any friends or family local as she is extremely professional and knowledgeable...
5/5
TrustpilotBeth was really informative and…
Beth was really informative and pleasant on our recent viewing. I would highly recommend her to family and friends.
5/5
GoogleNatasha Persaud-Williams was excellent at showing us around and had alot of information and was happy to find things out. Made the viewing simple
4/5
GoogleNatasha Persaud-Williams has been an incredibly attentive and helpful during our search for a new home. Highly recommend her as a contact at Prospects
5/5
TrustpilotThey were very efficient and…
They were very efficient and communication was brilliant, had views on our property before it had even gone live, Daniel kept us updated all the time and answered any questions asap would totally recommend
5/5
TrustpilotI am extremely happy with the agency
I am extremely happy with the agency, especially with Sonam's professionalism and punctuality. His dedication and attention to detail truly stand out. Highly recommended.
1/5
TrustpilotA hard review to write
A hard review to write. Prospects have levels of tenancy agreements with landlords which means they take no part other than marketing the property. This made them useless when asking for help with a bad landlord. They are to blame for misrepresenting the property, claiming things worked when they did not, and claiming the heating would be 30-40 pcm when it turned out to be closer to £200 pcm. In a proper relationship the agents would make sure the tenant had a fair deal; the agents here gave no real help and became aggressive when challenged. The property itself was poorly maintained. Al in all a most unpleasant experience; would never go back to these people.
5/5
TrustpilotAbi Was Amazing!
Recently had a viewing with Abi and she was fantastic! Being first time buyers this is a whole new experience to us and Abi helped us make sure we didn't miss anything on the viewing and even gave us food for thought that we may not have thought about otherwise. Extremely helpful, very friendly and great to communicate with!
5/5
TrustpilotHarmonic Stress Free Property Management
As a tenant of Prospect for over 10yrs in 3 properties, and working the past years with Beckie Baxter, my property manager, I have found the process of renting, maintaining, repairing, renewing my tenancy totally seamless and stress -free. Not wanting to complain about previous managers, however, in Beckie's safe hands, feel I have nothing to worry about and that Prospect have my back covered (and my landlord’s too, which is equally important) 😊. Well done Prospect !
5/5
TrustpilotI can highly recommend Agnese
I can highly recommend Agnese. She has always been very helpful and proactive whenever I have had queries in connection with our apartment. It is a pleasure to have her on our account.
1/5
TrustpilotThe Agency have employed lots of people…
The Agency have employed lots of people gor nothing . They dont have chance to sort it problem with profesional manner . They say something and do other thing. They dont follow the law for the renting out the Properties in unsuitable condition. They expect the people take the property after They just pretended was painted and cleaned with the professional and is look like 5 years old child done it. And most of things was broken in the property or not working order , When They rented out and asking the Security deposit 5 weeks plus 6 months rent advance . Shame full company . Dont try to rent with them exactly not before you properly checked state of property.
5/5
TrustpilotGreat service!
Very happy with the service that Agnese and the team provide.As a landlord it is good to know that my property is in good hands and any issues that may arise are dealt with promptly and effectively.
5/5
TrustpilotA great experience
A great experience with the Prospect team, led by Ross. They sold my house within days of it hitting the market and were always available for questions and help. Highly recommended.
5/5
TrustpilotNatasha was very confident and helped…
Natasha was very confident and helped us alot in what we are looking for
4/5
TrustpilotGreat viewing
Great viewing, informative and knew her patch, thank you Abi
5/5
TrustpilotI have been letting my properties…
I have been letting my properties through Prospect. Julie Jacobs has been most helpful to me. She is aware of the questions that need answering. As a property manager she is excellent.
5/5
TrustpilotI would like to thank Danniella Wylie…
I would like to thank Danniella Wylie for her assistance and professionalism during the process of letting my flat. She certainly made this transaction so smooth and she is very pleasant to deal with.Wishing her all the very best! Jaleh Chaplin
5/5
GoogleDexter was very professional & helpful would highly recommend
5/5
GoogleNatasha was very professional, enthusiastic and understanding when showing me round a couple of properties today which was very much appreciated! 😁 …
5/5
TrustpilotThank you to Beth for helping me whilst…
Thank you to Beth for helping me whilst I have been viewing properties.
5/5
TrustpilotRecently got in touch with Sonam at…
Recently got in touch with Sonam at Prospect in Sandhurst, and he has been very helpful and genuine with his service. Highly recommended!
5/5
TrustpilotOverall an incredibly nice estate agent…
Overall an incredibly nice estate agent to transact with.Virginia in particular was fantastic in progressing the transaction and keeping me regularly informed - Thank you Virginia!Highly recommended
5/5
TrustpilotAmazing customer service
I have been renting a property from Prospect for the last 6 months and I need to say that the customer service is amazing. From getting detailes about the property before renting, to making a really fast appointment for viewing, to all the paperwork part. After getting approved to move in, the senior property manager, Agnese, was always in touch with me. She helped me a lot after I settled in the property, provideing a good communication between renter-agency-landlord. Easy to reach, fast at solving issues. Thank you.
5/5
GoogleThank you Natasha! Lovely, professional and really helpful!
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