Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unpleasant experience and horrible service from Lauren. She hanged up the phone on my face after changing my date of viewings. After calling back, the person who answered the phone claimed that I was being rude to her. Absolutely terrible experience and rude staff. Its as if they were working in Mcdonalds.
Bashar · 11 June 2026
Agent replied · 11 June 2026
Great speaking to you on the phone today and glad we have resolved this, I look forward to helping you going forward, … More
★★★★★ 5/5
GoogleWe bought our house recently and the sellers were represented by this team. Marc and Melanie were a delight to work with, excellent communication and very friendly. We would definitely use their services when we are in a position to sell.
Conor · 12 May 2026
★★★★★ 5/5
GoogleThe most reliable real estate agent I've ever worked with. Huge thanks to Kristey, she was incredibly helpful and responsive to both me and my partner. We're absolutely happy with the house we rented. Highly recommended!
Linh · 6 September 2025
Agent replied · 6 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Kristey and that you're happy with your new home. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleJamie Clifford was very helpful, he was both friendly and professional. He liaised frequently with my buyer and was always at hand to help with any queries. The sale went smoothly and I am very happy
Dan · 16 September 2025
Agent replied · 23 November 2024
Dear Dan
Thank you so much for your kind words this means a lot to Jamie and the team … More
★★★★★ 5/5
GoogleJamie Clifford from Lawrence Rand made our property experience exceptional from start to finish. His professionalism, dedication, and local market expertise were evident every step of the way. Jamie was always prompt, attentive, and went …
Tijana · 16 September 2025
Agent replied · 10 December 2024
Many thanks for your lovely review
This means a lot to Jamie and I will ensure I pass this to him … More
★★★★★ 5/5
GoogleI have bought and sold my previous properties with Lawrence Rand.
Only reason I chose Lawrence Rand was Paul. His care for his client is second to none.. So, many thanks Paul for great care! …
Hulya · 16 September 2025
Agent replied · 20 March 2026
Many thanks for your kind review and I will ensure this is passed over to Paul and Amelia … More
★★★★★ 5/5
GoogleThank you Gemma for all your help with valuing our home. From start to finish, your communication has been amazing and you’ve kept us informed every step of the way. We really appreciate all your support and professionalism, you’ve been fantastic. Thanks so much! Gemma and Andrew
Gemma · 15 March 2026
★★★★★ 5/5
GoogleExceptional service from start to finish on our purchase. Paul Ryan has been friendly and approachable and Amelia in the sales progression team has been amazing. She was reliable, efficient and amiable throughout.
Zoe · 14 October 2025
Agent replied · 13 November 2025
Dear Zoe
Many thanks for your kind words and I will ensure this is passed over to the … More
★★★★★ 5/5
GoogleCeejay was very polite and nice, answered all my questions
Jaycee · 30 April 2026
Agent replied · 31 May 2026
Thanks, Jaycee, I really appreciate your feedback, and I’m so pleased you had a good experience.
Ceejay 🙂
★★★★★ 5/5
TrustpilotGreat team at Lawrence Rand
Great team at Lawrence Rand, including: Abdi, Paul, Graham & Jessica (hopefully I have remembered everyone!). Very attentive and had my best interests at heart. As this sale was as a result of my husband passing, they were also very sensitive of that situation. Would not hesitate to use them again! Thanks for all the help & support guys!
Polly · 14 April 2026
Agent replied · 17 September 2026
Thank you, Polly. I'm so sorry for your loss, and I'm glad Abdi, Paul, Graham and Jessica were able to make a hard time a little easier. Your kind words mean a great deal to the team. Peter Lawrence, Director
★★★★★ 5/5
GoogleFantastic team of professionals, highly recommended. Paula is a very good professional and is super helpful.
Evolve · 28 February 2026
Agent replied · 31 May 2026
Thank you so much Amer, I am pleased to hear I was able to advise you at your viewing. Paula :)
★★★★★ 5/5
GoogleHi we would like to say Paul and all the staff have been so helpful and kind which made our move so much easier with no stress thank you Ruislip Manor.
Jan · 14 October 2025
Agent replied · 13 November 2025
Dear Jan
Thank you so much for your kind words and review … More
★★★★★ 5/5
GoogleGreat service, everything was explained from start to finish. Olly liaised with the buyer and solicitor’s when required and kept me up to speed regarding the progress of the sale. He went above and beyond regarding some documentation missed by the buyers team to ensure everything was in place to allow the completion. No issues to raise! 👍
Keven · 12 April 2026
Agent replied · 12 July 2026
Thank you Keven. Appreciate the feedback!
★★★★★ 5/5
GoogleVery positive experience with the agency. When we encountered an issue, it was resolved promptly and efficiently. Special thanks to Sarah M., who was incredibly helpful and handled everything with professionalism and care.
Elena · 20 September 2025
Agent replied · 20 March 2026
Dear Elena
Thank you for your review this means alot to the team, … More
★★★★★ 5/5
GoogleVery professional and knowledgeable service. Rechay has shown me one of the listings twice and been super helpful answering all the questions I’ve had in a professional and friendly manner. If I don’t end up buying one of their listed properties, it definitely won’t be because of their service!
Luke · 14 June 2026
Agent replied · 21 June 2026
Thanks for taking the time to leave such a great review, Luke, we're glad Rechay provided a helpful and professional service.
★★★★★ 5/5
GoogleI am delighted to write a review of the letting agency that helped me find a beautiful property. From the very beginning, the team was professional, courteous and attentive to my needs. They listened carefully to my requirements and provided me with a range of options that fit my criteria.
One agent, in particular, stood out from the rest. Daniel was exceptional in his approach to finding me the right property. He was patient, knowledgeable and always available to answer my questions. His attention to detail and his willingness to go above and beyond to ensure that I found the perfect property made all the difference.
Throughout the process, Daniel kept me informed and made sure that I was happy with every step. He took the time to understand what I was looking for and made sure that the properties he showed me met my requirements.
I cannot thank the letting agency enough for their excellent service, and I would highly recommend them to anyone looking for a new property. Dan, in particular, is a credit to the agency, and I would like to extend my gratitude to him for his exceptional service. Thank you once again, and I wish you all the best for the future.
Ajay · 6 September 2023
Agent replied · 6 September 2026
Hello Ajay, wow, thank you so much for such a lovely review!
It was an absolute pleasure to help you find the most beautiful property to rent.
It is so lovely to read your review, and it is great to hear that you are so delighted with our service at Manson’s.
It makes my day that I was able to help you through the process of renting with Manson’s, and I felt it was so important to listen to your needs and find you a property which matched your property criteria.
I wish you all the best for the future, and if you need any help at all please don’t hesitate to contact me in the Lettings Department.
I am personally grateful and appreciate you taking the time to share your experience in detail with us.
Have a wonderful day Ajay! Many thanks, Dan.
★★★★★ 5/5
GoogleIt is like a miracle that I found Mansons agency. Such an attentive and individual approach, great support and amazing service. Special thanks to Daniel! Dan is an amazing and very qualified specialist with great problem solving skills. He guided me step by step in my renting journey and the process was so much smooth because of his help and support. Although renting can be quite stressful time, it was so easy to perform all the steps with Daniel’s support. Thanks a lot! I would definitely recommend Mansons Agency, it is really great team of professionals!
Tatsiana · 6 September 2023
Agent replied · 6 September 2026
Thank you so much for such a wonderful review! I am so happy that we could help you find a rental property. It was a pleasure to help you through the process step by step, and I learnt a bit of Russian along the way! Wish you all the best for your new property, Many thanks Dan
★★★★★ 5/5
Google6 years later - We sell that same house from Mansons. We move to a larger house with our two young boys. True to form, Mansons were personable, friendly, diligent and a pleasure to do business with. I would fully recommend this Estate Agent in the North East. Special mention to Deborah and Nick Manson for their personal service.
6 years earlier - we buy a house from Mansons: Excellent service all round. Very professional, polite and punctual with all correspondence. Would recommend to family and friends.
Dr Lee & Rachel Pursglove
Lee · 6 September 2023
Agent replied · 6 September 2026
6 years on reply - Thank you Lee and Rachel for your lovely kind words. It was a pleasure to help you on the next step of your house journey and we wish you loads of luck for your future. Warmest regards Nick, Deborah and the Mansons team.
Hi Lee - Your positive remarks really are appreciated. Dealing with Rachel & Yourself from start to finish was a delight. We hope your first new home is everything you hoped for & more. All the best - The Mansons Team
★★★★★ 5/5
GoogleI had a great experience buying my flat through Lawrence Rand - they helped me push my solicitors to work at pace and get the sale done in time. Many thanks to Paul for making this as easy as possible and helping me secure the home I wanted.
Rahul · 20 March 2025
Agent replied · 20 March 2026
Dear Rahul
Many thanks for your kind words and I will ensure this is passed over to Paul … More
★★★★★ 5/5
GoogleMansons were so helpful and responsive when dealing with our rental application- from viewing to move in! Everything was so easy and efficient and the staff were lovely- couldn’t have asked for more!
Beth · 6 September 2025
Agent replied · 6 September 2026
Thank you for your wonderful review, Beth! We're thrilled to hear that you had such a positive experience with our team during your rental application process. Our goal is to make everything as smooth and efficient as possible, and it's great to know we achieved that for you. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 5/5
GoogleJess & Abdi have been outstanding since they took on the sale of my flat . It was a tremendously difficult process and they kept sale progressing through sheer determination and hard work . …
Victoria · 10 September 2026
Agent replied · 16 September 2026
Thank you so much for your wonderful feedback, Victoria! We're thrilled to hear that Jess and Abdi were able to navigate the challenges of your sale with such dedication. It's always our goal to provide exceptional service, and we're proud … More
★★★★★ 5/5
GoogleReally like to say a massive thank you to Lawrence Rand and especially Mandy and Danny.
Thank you Danny for all you has done to help me rent out our property, …
Susan · 16 September 2025
Agent replied · 20 March 2026
Dear Susan
Many thanks for your kind words, I will ensure Danny and Mandeep get this review … More
★★★★★ 5/5
GoogleI want to sincerely thank you to Jayne from for helping me rent the house. Your total availability, incredible patience, genuine affection, and deep sense of solidarity meant so much to me throughout the entire process. You were always …
Evguenya · 21 June 2025
Agent replied · 20 March 2026
Dear Evguenya
Many thanks for your kind words … More
★★★★★ 5/5
GoogleI want to extend my sincerest thanks to Can for his unwavering support throughout the entire process of purchasing our property. From the very beginning to the very end, he was incredibly supportive and consistently made me feel like he was …
Ivanna · 23 May 2025
Agent replied · 23 May 2026
Dear Ivanna
Customer care is important to us so we really appreciate you taking the time to … More
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