Trusted Agent profile · Ruislip, Middlesex

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Lawrence Rand Ruislip reviews

★★★★★ Excellent

1,404 reviews across 2 platforms

106 Victoria Road, Ruislip, Middlesex, HA4 0AL

Lawrence Rand's office in Ruislip, Middlesex, at 106 Victoria Road, is rated 4.7 out of 5 across 1,404 reviews on two platforms, including 1,354 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,354

Reviews on Google

This office

Trustpilot logo

50

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Lawrence Rand, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

5/5

Google

I find the staff very helpful and well happy that after being live for 3 days I have had so much interest in my property and cannot thank the staff enough for their hard working in arranging the viewings for me.

Mary · 18 April 2025

Agent replied · 20 March 2026

Hi Mary Thank you so much for your kind words this means a lot to the team … More

5/5

Google

Truly recommend Lawrence Rand Estate very professional and helpful

Zuzanna · 27 February 2026

Agent replied · 20 March 2026

Thank you, Zuzanna Szydlowski, for your wonderful review! We're delighted to hear that you found Lawrence Rand Estate & Letting Agents professional and helpful. Our team is dedicated to providing exceptional service, and your feedback truly motivates us to continue delivering the best experience possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!

5/5

Google

A first class service, always available to talk to and on top of any issues before they become a problem - special thanks to Harry Tibbey for all his hard work - well done and greatly appreciated.

Peter · 8 October 2022

Agent replied · 30 September 2023

Dear Peter Thank you so much for your kind words … More

5/5

Google

Recently purchased a property through Lawrence Rand. They provided an outstanding level of service. Jamie helped me in finding the right property and getting the offer accepted. Alec was instrumental in making sure that the purchase …

Dipesh · 8 October 2022

Agent replied · 30 September 2023

Dear Dipesh Many thanks for your 5 star review, this means a lot to Jamie and the team and we all would like to wish you all the best for the future. … More

5/5

Google

Amazing experience with Mandeep helped me finding a lovely house helped me throughout the process very professional

Tasleem · 20 December 2025

Agent replied · 30 September 2023

Dear Tasleem Many thanks for your 5 star review Kind regards Peter Lawrence Director

5/5

Google

Great to meet Laura and the team at Lawrence Rand today. They were all very friendly and professional, it was a pleasure dealing with them.

Liam · 8 October 2023

Agent replied · 30 September 2023

Dear Liam Many thanks for your kind words and i will ensure i pass this feedback over to Laura and the team … More

5/5

Google

Me and my boyfriend have recently moved through Mansons Newcastle Estate, Letting & Property Management. I have personally rented for the past 12 years and have found this estate agents really efficient and extremely helpful. Kirstey was really informative throughout the whole process and made moving easier. Thank you.

Laura · 6 September 2020

Agent replied · 6 September 2026

Hello Laura, really appreciate the time taken to review 🌟🌟🌟🌟🌟 your experience of Mansons service and the team. Many thanks 🙏 Kirstey 😄. …

1/5

Google

Absolutely unprofessional agency, they re-arranged a viewing for a flat twice with the excuse they had to move the viewings day and that no one would view it until the last arrangement. They contacted the next day to cancel the viewing appointment as “the flat was rent by another agent”. Better stay away, unreliable and unprofessional.

Ioannis · 6 September 2024

Agent replied · 6 September 2026

Ioannis, thank you for bringing this matter to our attention. We understand that the situation with the viewings has caused inconvenience and frustration, and we truly apologize for any inconvenience caused. Unfortunately, when dealing with multiple properties owned by the same landlord and coordinating with competing agencies marketing them, there can be occasional challenges in managing the availability of these properties. We strive to communicate promptly and effectively in such situations to ensure a smooth experience for all parties involved. We appreciate your understanding regarding the letting of one property by another agency on Thursday. Although we are not responsible for their actions, we always aim to keep our clients informed about any changes or updates. As for the second property in the same block, it seems that circumstances beyond our control have arisen due to tenant requests to not allow access and the subsequent letting of the property by another agency. We do understand that this may cause frustration, but as a reputable agency, we must adhere to legal obligations and respect tenants' rights. We have instructions from the landlord of these properties not take a deposit prior to a perspective tenant viewing the property in person or via live video viewing. We value your interest in viewing these properties and would like to work with you towards a suitable resolution. Please let us know if there is anything further we can do or if you would like assistance in scheduling viewings at alternative properties. Once again, please accept our sincere apologies for any inconveniences caused by this situation.

1/5

Google

I dont want to give any stars to this LR estate agent. As a tenant, they do not respect us at all. The manager is rude, impolite, and offers no flexibility for tenants, and ALWAYS stand on the landlord's side. Avoid this estate agent if you can if you are trying to rent a place.

CCJJ · 16 September 2024

Agent replied · 25 August 2024

Many thanks for your review. regarding garden close, you have purchased a property to buy and move in June … More

5/5

Google

Having been a tenant with Manson's for a few years now I can safely say that they have been fantastic. Everything is made clear and digestible by their team of friendly, helpful professionals and any issues I've had were dealt with quickly and effectively.

Damon · 6 September 2021

Agent replied · 6 September 2026

Hi Damon, Thanks so much for taking the time to leave such a lovely review, we really value your feedback! It’s great to hear you are happy with our service and we hope you continue to do so for a long time to come. Thanks again Jemma 😊 …

5/5

Google

Thank you so much for donating food to the Hillingdon Foodbank! We really appreciate the support in caring for our neighbours in crisis.

Hillingdon · 16 October 2025

Agent replied · 13 November 2025

Our main goal is to help as much of the community as possible, we will continue supporting you … More

5/5

Google

A big thank you to Hayden at the Ruislip Manor branch. He was there every step of the way from the day we made the offer on our house right up to the day we collected the keys. He was very responsive to emails and calls and even followed up …

Darshita · 8 October 2019

Agent replied

Dear Darshita Many thanks for your kind words this means a lot to the team … More

5/5

Google

I have been extremely pleased with the management service provided by Sarah at Lawrence Rand over the last two to three years.

Nigel · 23 October 2025

Agent replied · 13 November 2025

Dear Nigel Thank you for your kind words … More

5/5

Trustpilot

Highly recommend Lawrence Rand very…

Highly recommend Lawrence Rand very professional and helpful

Zuzanna · 24 February 2026

Agent replied · 26 February 2026

Thank you so much for your kind words this means alot to the team

5/5

Trustpilot

💯 satisfaction ,fantastic service from…

💯 satisfaction ,fantastic service from Jamie ,Harry and the team. Completion in 3 months was a great achievement .Top class estate agent from start to finish .Many Thanks from a very satisfied customer .

Margaret · 10 December 2022

Agent replied · 11 May 2026

Thank you so much for your amazing feedback! We’re thrilled to hear you were 100% satisfied with the service, and completing within 3 months is indeed a fantastic result. Jamie, Harry, and the whole team are grateful for your kind words and proud to have been part of your journey. Wishing you all the very best, and thank you again for choosing Lawrence Rand. Warm regards,

5/5

Google

Mansons is one of the most professional, helpful and reliable estate agents in Jesmond. The staff are so accommodating and friendly. We had a leak after some heavy rain and Mansons organised their contractors JK Roofing which sorted the issue with in days. I would highly recommend Mansons.

Lloyd · 6 September 2020

Agent replied · 6 September 2026

Thanks a lot for a lovely review! We are always glad to help our Tenants and appreciate it so much when recognised, I will also let JK Roofing know how well they did (as always!) Thanks Jem x

5/5

Google

Great service given by Mandeep. She took care of us right from the beginning till the end. She was very attentive. Thank you so much.

Sharefa · 20 September 2025

Agent replied · 20 March 2026

Dear Sharefa Many thanks for your kind words this means a lot to Mandeep and the team … More

5/5

Google

Great service - bought a house through them and needed to get it done before the stamp duty deadline. Glenda was instrumental in chasing the client and their solicitors to get it completed and was always available on her working days to discuss status and best way to take things forward. Would highly recommend.

Raj · 11 October 2016

Agent replied

Dear Raj. Many thanks for your kind reviews this means a lot to the Lawrence rand team … More

5/5

Google

Manson’s have been taking care of my properties for 3 years and I have found them to be excellent in all areas. The management of my properties by Mrs Cyndi Barrow has been nothing short of outstanding... I highly recommend Mansons letting agency!

Kerrie · 6 September 2021

Agent replied · 6 September 2026

Kerrie we are so glad to hear you're happy with the service and thank you so much for the fabulous 🌟🌟🌟🌟🌟🏡 5 star review, Cindy. …

5/5

Google

Danny helped me let our first house in the UK (Pinner). He made the process seamless with his calm demeanour & helpful nature. Highly recommend!

Aslam · 16 September 2025

Agent replied · 22 October 2024

Dear Aslam, many thanks for your review, this means a lot to Danny Kind regards … More

5/5

Google

I'd like to thank Harry Tibbey, he was extremely professional and helpful throughout and has a fantastic eye for photography. The lovely pictures he took of our property were fundamental to us getting a buyer! What a great asset to the team you are Harry! Thanks again!

Christina · 8 October 2020

Agent replied

Many thanks for your kind words I will pass this feedback over to Harry … More

5/5

Google

Purchasing a house is a lengthy and stressful process but Alec was excellent in ensuring the transaction ran as smoothly as possible. We had some hiccups along the way so regular updates was important to us and Alec went beyond expectations …

Nillani · 8 October 2021

Agent replied

Dear Nillani Many thanks for your kind words this means so much. … More

5/5

Google

Great service thank you

Kemal · 20 March 2026

Agent replied · 20 May 2026

Hello Kemal Thank you for your positive review, your feedback is greatly appreciated. Kind Regards … More

5/5

Google

Our experience purchasing our home with Richard and Sally from Ewe Move was great from start to finish. They were easy to get hold of to answer any questions we had and made the process as stress-free as could be. Highly recommended!

Luke · 24 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lawrence Rand Ruislip

Has Lawrence Rand won any awards?

Yes. In The Trusted Agent 2026 awards: Lawrence Rand, Ruislip Manor won Platinum.

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