Trusted Agent profile · Ruislip · Middlesex
Verified
★★★★★
1,404 reviews across 2 platforms
106 Victoria Road, Ruislip, Middlesex, HA4 0AL
Lawrence Rand's office in Ruislip, Middlesex, at 106 Victoria Road, is rated 4.6 out of 5 across 1,404 reviews on two platforms, including 1,354 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Lawrence Rand, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
5/5
GoogleLawrence Rand have been brilliant estate agents and special thank you to Paul for Great service and very professional manner throughout this whole process. I would highly recommend them for any future purchases, it has gone unbelievably smooth throughout the whole process. Thank you
Dear Keval Many thanks for your kind words this means a lot to Paul and the team … More
5/5
GoogleLawrence helped us buy our first house. We were concerned but Paul and his team members specially Hayden helped us get what we wanted. They are very approachable, patient and have a firm grip on the real estate market. Many thanks to the team.
Dear Trisha Many thanks for your kind words this means a lot to the team … More
5/5
GoogleThe family have been in the hands of Lawrence Rand for over 10 years now. We cannot recommend them highly enough. …
Dear Amit Many thanks for your kind words and I will ensure this is passed over to the … More
5/5
GoogleOur experience with Mandeep and Rebecca in helping us securing the property for letting in Amersham was quite pleasant and helpful. They were always responsive from arranging viewings till the start of the tenancy and the whole contract …
Many thanks for your kind words I will pass this over to the team If there is anything else you need please reach out … More
1/5
GooglePlease look at the other 1 star reviews before renting a property with these people as I just looked at the overall rating and over looked them!. If my review can help deter at least one person and prevent them being in a situation like mine it will be worth my time writing this review. The property wasn’t in great condition and was dirty on arrival however I was told I could leave it in the same state on exit so I hope they stick to there word on that. I rented the property in September which got damaged by a storm in November, it’s now nearly March and there is no date in site for repair as there is no electricity and a missing bathroom ceiling. I have been in air b n b’s, hotels and even now emergency housing for weeks on end digging deeply into my own pocket because the landlord will not rehouse me or provide any compensation they basically just said I don’t have to pay rent but that’s it. It’s IMPOSSIBLE to find anything short term for less than £300 per week and that is bare minimum it’s more like £500 per week (my rent is £650pm) . There communication is poor, I find every member of staff in there property management team extremely rude and I still don’t have a glimpse of light at the end of this very long stressful tunnel. No customer service and no tenant protection whatsoever it’s by far been the worst experience of my life dealing with this company.
Dear Kayla, We sincerely apologise and understand that this is a very difficult situation. Now that all repair work to the roof is complete, the landlord’s insurance company are arranging for a contractor to make good the damaged cladding and plaster work, this will then pave the way for the repairs to the damaged electrics. The repairs are going through the Landlords insurance company which takes control away from Manson’s; however, we are continuously chasing this with the landlord as we aim to resolve your situation as soon as possible. Your rent has been returned in full since the situation began and the landlord has agreed to release you from your tenancy agreement as the events that took place were beyond your control. Your initial request to be released from the tenancy was agreed back in December 2021 and still stands until the issue is resolved. It is regrettable that the landlord’s insurance company will not provide you with alternative accommodation. In the meantime we have provided information to the council in the hope that this will assist you with temporary accommodation, and we will continue to find ways that we can help you. Again, we do apologise and appreciate this is not an ideal situation, but we will continue to do all we can to expedite the repairs with the insurance company and continue to keep you regularly updated.
5/5
GoogleWhilst looking for a new place to rent, a property we had found suddenly fell through and with only 4 weeks until the current tenancy was up it was a mad rush but Mansons could not have been more helpful! From the initial contact to getting me into a viewing asap right to the final steps of sorting out referencing. No matter what queries I had and whether I rang or emailed they were always responded to immediately. Both Kirsty and Claire are a credit to the business as they have both made this process one of the easiest I’ve ever had and I’ve moved 7 times in the last two years alone.
Hello Scott, Claire & I are incredibly grateful that you took the time out to leave us a 5-Star review. It has been a great working with you to find you new home in the area and hope you settle in well. Many thanks from Kirstey, Claire and the Mansons Team.
5/5
GoogleI was given a task to look for house to rent for my friend and business partner. Not an easy task and best of time, estate agent can be so difficult to deal with. When I made that very call, Graham picked the phone. He was very patient with …
Dear Maria Thank you so much for your review this means so much to the team and I will … More
5/5
GoogleJamie Clifford and all the team very efficient went above and beyond to sell our two houses they were very friendly and efficient sold both houses plenty of viewings and good prices on both house one of houses a probate sale I’m very happy with their services on both sales
Dear Jane Many thanks for your kind words and review This means alot to Jamie and the team and we all wish you the best for the … More
5/5
GoogleFantastic Estate Agents. I used them for selling and buying, Alec was always at the end of the phone to assist with queries, chasing solicitors etc.... can't rate Lawrence Rand enough.
Dear Sian Many thanks for your 5 star review … More
5/5
GoogleWe found our rental apartment through Mansons. The team was friendly, helpful, and highly professional throughout the process. We’d definitely recommend them!
Thank you so much for your kind words, Jan 🌟🌟 🌟🌟🌟. We’re thrilled to hear you found your rental apartment through Mansons and that our team could make the process friendly, helpful, and professional from start to finish 🏡✨. Your recommendation means the world to us, and we’re always here to help whenever you need support with renting, letting, or property sales in Newcastle. Enjoy your new home!
5/5
GoogleI am really happy with Lawrence Rand. Specifically Simon Bell was the one of the best EA i have met in my years search. He was knowledgable and honest. It was also pleasure dealing with Leanne whose constant updates assuaged the pressure …
Dear Mr Syed Many thanks for your kind words this means a lot and we all wish you the best … More
5/5
GoogleSuccinct, without compromising on professionalism. Have been prompt with any/all enquires so far, and provide outstanding aftercare of tenancy. Would completely recommend; will happily continue their services in the future. Great team, with special thanks to Elena. Sincere and hard-working, she is always a friendly figure to correspond with!
Hi Cal, thank you so much for taking the time to write such a lovely review. I hope you will enjoy your new home with us now that you are officially a Mansons tenant! :-) Thanks again, Elena
3/5
GoogleI accepted a flat on rent from Lawrence and Rand, but to be quite honest, I didn't think it was worth it because the day we moved in, we started having a lot of problems that Lawrence's agent was supposed to take care of before renting us a …
Dear Zaria Many thanks for your review and I will carry out an internal review of this. … More
5/5
GoogleWe placed our house for sale over 18 months ago, to begin with we were not with Lawrence Rand, how I wish that we had used them to begin with. I have nothing but praise for all of the staff at the Ruislip Manor branch, with special thanks …
Dear Graham This means so much to the sales team and we all wish you and your family the … More
5/5
GoogleAll the team at Lawrence Rand were very friendly and helpful whilst selling our flat. Glenda was especially supportive during this stressful time and was in contact every day to ensure we were updated on the process. We even received a lovely welcome pack after we'd completed.
Dear James Many thanks for your kind words and we wish you all the best for the future … More
1/5
GoogleA random life situation happened to me and I had to give up the flat I had booked by paying £311. I cancelled a two weeks in advance. They don't look at customers as people just as a source of profit. They are only interested in how they …
Dear Jacek, Thank you for bringing your concerns to our attention. We are genuinely sorry to … More
5/5
GoogleMassive thanks to Harry who went above and beyond to help us find and settle in to our new home. Much appreciated and would highly recommend Harry and his team.
Dear Hollie, Many thanks for your kind review this means a lot to harry and the team … More
5/5
GoogleI have today exchanged contracts on my first home and cannot express enough thanks to Paul, Hayden, Scott and the whole team at Lawrence Rand for their ongoing support and assistance. At no point have I had to worry as they have kept me …
Dear Leah Many thanks for your kind words … More
5/5
GoogleA special thank you to Alec for his dedication and hard work in helping me find a place. He was always so kind, understanding and helpful. I would definitely recommend going to Lawrence Rand for their commitment and efficiency. Thank you very much Alec :-)
Dear Sophie, Many thanks for your kind words and we are all delighted for you and I will … More
5/5
GoogleWe can't thank Laura Butler and the team enough for being so brilliant! We urgently needed a rented accommodation for our family of 5, following a major fire incident at our home. Within only a few weeks we were able to move into a …
Dear Camilla Many thanks for your kind words this means so much to the team … More
5/5
GoogleWe have recently used the services of Lawrence Rand to rent a property. We consider ourselves very lucky to have had Mandeep Stewart as our estate agent. Mandeep was lovely, professional and invested from the moment when I first spoke with …
Many thanks for your review this means so much to the team at Lawrence Rand Kind regards … More
5/5
GoogleI have dealt with Mansons now for over three years and always found the whole service to be excellent, without exception. The whole team are a credit to Nick as they are knowledgeable, efficient & very friendly. I would have no hesitation whatsoever in recommending them in any aspect.
Ian many thanks, I will make sure your sentiments get back to the team in Monday's morning meeting. Thank you for taking the time and please do not hesitate to contact me or the team if there is anything we can help with. Many thanks. Nick
5/5
GoogleStarberry is the go to place for Estate Agents for end to end business generation. Great people and great service
Thank you for sharing this awesome feedback, Christopher. This is great motivation for our team!
5/5
GoogleThe boiler issue was dealt with professionally. Convenient to get through and quick turnaround. Pleased.
Dear Harish Thank you for your kind review … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Lawrence Rand, Ruislip Manor won Platinum.
Send Lawrence Rand a message.
