Gibbs Gillespie Ruislip reviews

★★★★★ 5/5

Trustpilot

When I decided to sell my house and…

When I decided to sell my house and downsize I contacted Gibbs Gillespie at Gerrards Cross having been impressed by their flyer I’d received some months before. An appointment was made for Dominic Hanson to visit Croft House with a view to selling it.Dominic, who handled the sale of the house has been fantastic. His prior knowledge of the house with the building plans in place etc was impressive.Dominic was friendly, easy to talk to, professional, knowledgeable. He explained all the procedures very clearly. I trusted him from the start and was confident I was in good hands. Dominic always listened to my worries and concerns and gave me invaluable help and advice, treating me with the utmost respect.Dominic is a credit to your company. Although I obviously dealt mainly with Dominic I was also very impressed with the whole Gibbs Gillespie team at Gerrards Cross. Welcoming me when I visited the office, friendly and helpful. Elizabeth Fitch

Liz · 13 March 2022

★★★★★ 5/5

Trustpilot

Five-star for Leah!

Leah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!

Yiming · 16 October 2025

★★★★★ 5/5

Google

Luca was very helpful and responded quickly to my correspondence.

Holly · 16 November 2025

★★★★★ 5/5

Trustpilot

This is only the 2nd ever review that I…

This is only the 2nd ever review that I have ever left, but Gibbs Gillespie are so deserving that I had to make the effort!I had been trying to sell my house in Rickmansworth on and off for the last five years or so, we would have it on with various local Estate Agents as well as Purple Bricks and for one reason or another it would not sell. So we ended up in a painful circle of attempting to sell it and then giving up and trying again with an alternative estate agent every year or so. It was a lovely house but there were things about it that some viewers saw as a negative and it put buyers off. Danny and Philip were especially excellent at turning those negatives into real positives and managed to get me an offer of the asking price within one week and my wife and I were over the moon.Danny and Philip did everything they said they would do and were so professional, Danny was especially helpful with the process after the offer had been accepted and acted as an excellent go between for us and the buyers, I felt i was in safe hands every step of the way.We are renting at the moment , but when the time comes to buy again we are hoping that the house we will want will be marketed by GG as I now have the confidence in them that the buying process will be as smooth as the selling.I have been meaning to pop in and say thanks personally but but being especially busy has got in the way.I will make an effort sometime between now and Xmas to pop in and say thanks to all of those that were so helpful throughout the process.Thanks again,Adam

Jack · 10 December 2021

★★★★★ 1/5

Trustpilot

The review is for the Uxbridge branch

The review is for the Uxbridge branch. Horrible experience and will stay a mile away. My sister and my mom went to view a house for purchase. We then put an offer on the house (20k lower than the asking price which was reasonable given that it had one toilet/bathroom for three bedroom property). I then called to follow up our offer. Spoke to Josh who was rude and arrogant and quite frankly lacked telephone manner. I then called again to talk to the manager, Joe was polite and pleasant to speak to, he told me that he will look into my complaint and will come back to me. Two hours later we received an email rejecting our offer and in the email we were told they will be offering the property to somebody else. I'm not against the idea of offering the property to a higher bidder but there is no place for being completely rude and arrogant and belittling people. I was disgusted by Josh’s manners but worst Joe did not even have the decency to call me back. What a customer service, I would hate to be the client selling the property.

Abdi · 29 November 2021

★★★★★ 4/5

Trustpilot

Incredibly helpful

Had Nathaniel help me find a property who was most helpful offering nice alternatives and really accommodating to my moving situation, would definitely recommend

Orson · 3 August 2026

★★★★★ 5/5

Google

We recently put an offer on one of Gibbs properties for rent unfortunately we were not the chosen ones due to high competition, Our agent Ellie Parslow has been very professional with great communication and I am confident that with her dedication and commitment she will soon find us the right place! Thank you so much Ellie I can only rate you ☆☆☆☆☆!!!

Carlos · 27 August 2023

★★★★★ 5/5

Google

Highly recommend! My friend and I were looking for a new flat to rent in Ruislip, and Leonie Sansom was really helpful in recommending and showing us properties that fit our requirements. Many thanks especially to Leonie and Sally for arranging a second viewing of the flat when we needed to check a few things. Friendly, responsive and professional, the staff at Gibbs Gillespie Ruislip made the whole process easy and we would definitely look for a flat with them again.PositiveResponsiveness, Professionalism

Lauriane · 25 October 2021

★★★★★ 5/5

Trustpilot

We had very good experience with Gibbs…

We had very good experience with Gibbs Gillespie. Jake Owens was very professional and helpful in arranging viewings for the houses. We did not receive this level of service and attention from any other state agents. Kasia Zelazko was also very nice and friendly in replying to our queries and coordinating. If you are looking for helpful, friendly and professional estate agents then look no further as Gibbs Gillespie's will look after you well.

Sandeep · 9 August 2022

★★★★★ 4/5

Trustpilot

Great support and clear communication throughout

I sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.

Jay · 28 January 2026

★★★★★ 5/5

Google

I have been looking for a place to rent locally and Kizzy was helping me with my search. She was by far and away the best letting agent I had the pleasure of dealing with, she was extremely proactive, very professional, and always so happy and cheerful. Keep up the great work :)

Terry · 28 February 2024

★★★★★ 5/5

Google

When we were actively looking for a rental house, Gibbs Gillespie came to our rescue. Miss Stevie was assigned to us & she has been approachable, considerate & accommodating of all my queries & our requests from the start. Via her we found our first home in this city & I appreciated her patience to help us understand & go through the entire letting process. Thanks for all the help! :) Cheers!

Shweta · 27 August 2022

★★★★★ 1/5

Trustpilot

Don't bother...

Shown a property in which I thought an agent would shown me the rental.Turned out it was Lorraine who only did Saturdays and was of no help at all. She wanted to stay outside the property whilst the tenant sold me the rental. She knew nothing about the property and couldn't understand what Lorraine was even doing there. Absolutely useless. Phoned the office to provide feedback to Sophie, who told me I was being unresonable when I asked why a qualified agent wasn't there on site. She then told me she had a other appointment to get to and put the phone down.Absolutely clueless.

Unhappy · 8 May 2021

★★★★★ 5/5

Google

I can't thank Stevie enough for all her help. I had been looking for a while for a property to rent with multiple estate agents but Stevie blew me away with her approachability, availability, communication and general friendly nature. If you have the pleasure of working with Stevie, I can without a doubt guarantee you will be in great hands!

Eleni · 27 August 2023

★★★★★ 5/5

Google

Working with Stevie was very professional she knows what she’s doing, very knowledgeable and smart consultant. Gibbs Gillespie Ruislip i was dealing with them for almost 3 years they are not new in the business they know the job , staff are amazing. Moving in and out is smooth with them and headache - free . The BEST . Regards

Hussein · 27 August 2023

★★★★★ 5/5

Trustpilot

Aqib at Gibbs Gillespie gave honest…

Aqib at Gibbs Gillespie gave honest advice on the state of the market and was pro active to bring prospective viewers in. This resulted in the house being sold very quickly.

Ruby · 21 May 2026

★★★★★ 5/5

Trustpilot

Selling Your House Made Easy

Cannot say enough about the wonderful team at Gibbs Gillespie Gerrards Cross Branch. Absolute professionals in every detail . Kept us up to date with each step of the way. There were no surprises and that certainly made us comfortable with the whole process.

Carlo · 16 July 2024

★★★★★ 5/5

Trustpilot

A fantastic company, office and team - use them!

We cannot reccomend Gibbs Gillespie enough. Leah and her team in the Ealing Broadway office were exceptional from start to finish. She suggested an initial selling strategy to enable us to 'test' our marketing price and we ended up acheiving a full asking price offer within just 4 viewings and less than 3 weeks on the market. Her team are brilliant, very knowledgeable and worked with us throughout the whole process to ensure the sale went as smoothly as possible. Buying and selling is a very stressful process but Leah and the team went above and beyond. We also wanted to thank Irene who progresses the sales within the team, she was always on hand to help us with any queiries and her chasing and proactive approach ensured we acheived the outcome we needed for our exchange and completion date.

Hannah · 29 April 2024

★★★★★ 5/5

Google

As first time renters, the experience has been somewhat daunting. Stevie has been constantly available to address all of our queries in a very comprehensive way. Her attitude is a very positive one and moreover, her advice is always considerate and clear. I would not hesitate to recommend Gibbs Gillespie and hope that Stevie is acknowledged for her professionalism.

Kamran · 27 August 2023

★★★★★ 5/5

Trustpilot

We had a issue with our boiler and no…

We had a issue with our boiler and no hot water.. it was scary because our boiler was making noises.. I really want to thank Divina Cole who really helped me with quick response with no chasing at all.. just one phone call and Divina Cole made sure the technicians able to sort my issue within 24hrs of time. I would recommend to use this service. Excellent service well done.

Manjula · 31 August 2022

★★★★★ 5/5

Trustpilot

The team at Gibbs Gillespie(Ealing…

The team at Gibbs Gillespie(Ealing Broadway) have been a complete joy to work with on my house - buying journey. Luke & Rohann were highly professional & helpful when showing me around properties, & Leah has been very proactive, helpful & efficient throughout the process; she is always calm, positive & amenable, & has helped me with updates & answers to queries throughout the process. Leah, Luke & Rohann make an extremely efficient, positive & friendly team.In addition, Irene has been a positive & upbeat presence, collating everyone's input & keeping all parties updated.

B · 25 April 2024

★★★★★ 1/5

Trustpilot

When renting our apartment we decided…

When renting our apartment we decided to go with agency so if they was any problem we could contact them on arrival to the apartment the day we were picking up the keys we had a look around the walls in the kitchen were filthy the windows also we were told the landlord would not be fixing these problems at this time we moved in on a Saturday to find out Sunday the shower was leaking down inside the bath creating a smell due to long time leaking to report a problem you have to take video and upload to a web site and wait to be contacted every thing is put down to covid but they still want full rent when we contacted gibb and gilispy the girl Nicole was so rude and was raising her voice to me this went on for three months until we seeked legal advice and got our contract dissolved never again would I recommend them they are supposed to view property before let’s and this was not the case just money grabbing beware

Sheila · 20 January 2021

★★★★★ 5/5

Google

We came to Gibbs Gillespie Ruislip Lettings after the sale of our house had fallen through and Steven Hockley was a great support. He went countless times to our property as we were unable to be there at the time, going above and beyond in helping us to get the property ready. He and his team are friendly, prompt and efficient and it's a pleasure to work with them. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Francis · 27 August 2021

★★★★★ 5/5

Google

First time organising a rental and Kizzy at Gibbs Gillespie, Ruislip was such an incredible help. Always very professional, friendly, and organised, I always had complete confidence that any issues that came up she would resolve very quickly for us and I would highly recommend to anyone to go through this service.

Callum · 29 January 2024