Gibbs Gillespie Ruislip reviews

★★★★★ 5/5

Google

An incredible experience once again all thanks to Stevie! Having worked with her before with our previous property, Stevie continued to support us with whole heartedly for our next property with her prompt communication, professionalism, extraordinary expertise and not to say the least - kindness. This effort put in place by Gibbs staff is highly appreciated and shows the top quality of the letting agent!

Yasir · 30 December 2023

★★★★★ 5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

★★★★★ 5/5

Google

Ellie has been amazing during our search for a new place to rent. Given how quick the turnover is with lettings, Ellie has been incredibly helpful and reassuring during this process. Ellie's professionalism, timeliness, and knowledge has truly been appreciated as she takes the time to answer our questions and makes sure to follow up quickly to my e-mails. Lovely customer service and I wish her the very best. :-)

Kirsty · 27 August 2023

★★★★★ 5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

★★★★★ 1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

★★★★★ 5/5

Trustpilot

I had na amazing experience with Gibbs…

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

Taís · 9 July 2024

★★★★★ 5/5

Google

We reached out to GG Ruislip looking for a property to rent. Leonie was very helpful from the beggining. We were interested in two properties, for which she helped us schedule viewings. We couldn't attend a face to face viewing of one of these properties and she very kindly organized a FaceTime call to show us the property. She's been very helpful throughout the letting process and she's always replied in a timely manner to all of our doubts. I wouldn't hesitate to contact her again for future lettings. Highly recommended.

María · 27 August 2022

★★★★★ 5/5

Google

Hi I just would like to say how wonderful and efficient Ellie Parslow from Gibbs and Gillespie has been dealing with our hunt for a new home to let. She has gone above and beyond helping and keeping us updated on any suitable availability and arranging viewings for us. She is an amazing asset to your team and so happy with a friendly nature. It has been an absolute pleasure having her look after us in our new adventure. A big Thank you Ellie Parslow. Mr and Mrs Saini

Darshana · 27 August 2022

★★★★★ 5/5

Google

I was looking to rent an apartment in Ruislip recently while I am from oversea. Ellie from Gibbs Gillespie was so helpful with my search for a property. Ellie is so friendly, and she kept me informed about the status. In addition, she always replies to my emails and proactively calls me for viewing opportunities. While I nearly lose my hope of finding an apartment, she put great effort into securing a flat that I am looking for. Thank you!

Alex · 27 August 2022

★★★★★ 5/5

Google

Leonie from Gibbs Gillespie, Ruislip Lettings, has been beyond helpful with my search for a property. The market is tough so Leonie put all of her efforts in to help me secure a fantastic flat that I am so delighted with. Leonie is so friendly and warm and nothing was too much trouble for her. She kept me informed during the process and always responded to my emails and calls. I had had difficulties for months looking for a suitable home, thank goodness I found Leonie and Gibbs Gillespie when I was starting to loose hope with finding a property! She is an absolute joy to deal with and can’t recommend her enough as a letting agent. If I could give Leonie and her customer customer service more than five stars I certainly would!

Debbie · 27 August 2022

★★★★★ 5/5

Google

I don't want to miss the opportunity to show my appreciation to Leonie de Gibbs Gillespie! He made the entire house rental process so much easier, efficient, and professional. She kept me informed throughout the process and was always responsive to my emails and calls. I greatly appreciate your patience, understanding and help. My husband and I would recommend Leonie more than 100%. No doubt! Go to her if you want a professional, kind, helpful and efficient treatment It has been an incredibly positive experience. Thanks again Leonie, you were very helpful throughout the process.

Yeimy · 27 August 2022

★★★★★ 5/5

Google

Alana arranged and accompanied the viewings for our property. She was very friendly and welcoming, instantly putting everyone at ease and showed great insight and knowledge about the property as well. Thank you for all your help!

N · 11 June 2026

★★★★★ 5/5

Google

I had a fantastic experience with Kizzy. From the initial inquiry to the signing of the lease, she and her team made the entire process seamless. The attention to detail and willingness to address any concerns or questions made me feel confident in my decision. I highly recommend Kizzy to anyone in need of a reliable and trustworthy letting agent. Thank you for your outstanding service !

Petronela · 1 October 2023

★★★★★ 5/5

Google

We have been renting a flat managed by GG for 10 years and have never had any significant issues. Their systems and portals ensure smooth communication and efficient resolution of any problems. I would like to highlight Sarah Cleverley, who provided exceptional support during an unusual situation at the end of our tenancy. She handled the matter with professionalism, great listening skills and kindness , overcoming several hurdles while maintaining clear and solution-focused communication. Her calm and knowledgeable approach was instrumental in achieving a timely and desired outcome. Thank you, Sarah, for your outstanding assistance. I would also like to commend Divina Cole, our property manager during the tenancy. She was consistently prompt, helpful, and kind in addressing maintenance issues, from a failed boiler to day-to-day concerns. Her responsiveness and commitment to resolving problems efficiently made a real difference and contributed to a positive renting experience throughout the years.

Maria · 11 May 2025

★★★★★ 5/5

Google

We are very pleased that we chose this agency. True professionals work here. Liam is a wonderful and highly qualified agent. He quickly helped us find a new home, taking into account all our requirements and wishes. We highly recommend this agency to everyone!

Voyt · 3 December 2024

★★★★★ 5/5

Google

Fantastic 5* service by Kizzy. From day one she was proactive and helpful. Kizzy was very responsive to any questions I had and made this process super smooth. She comes across professional and very knowledgeable, she provides comfort that you will be well looked after throughout the process with her and Gibbs. Would recommend Kizzy to anyone looking for a property!

Mario · 29 January 2024

★★★★★ 1/5

Trustpilot

Selling house

Selling house, no issue but after sale service non existent. Gibbs Gillespie, Uxbridge was uncommunicative, seldom returning phones calls and replying to emails and offered little to no assistance throughout the sale process. I was so frustrated that I went into the branch after over 6 months, still trying to get the sale through, whereupon I was advised that to get action I should contact both my buyer and their solicitors direct to speed the process along. And for this, I still had to pay nearly 1% to Gibbs for the privilege! Absolutely appalling service or lack of. Cannot recommend.

ED · 4 July 2022

★★★★★ 5/5

Trustpilot

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Christine · 25 January 2026

★★★★★ 1/5

Trustpilot

Been a Landlord customer since 2004 terribly disappointed

Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Paul · 6 January 2026

★★★★★ 5/5

Trustpilot

Zahab was very accommodating and very…

Zahab was very accommodating and very informative. He also gave me other properties to consider as an option. Highly recommended.

FJL · 1 September 2025

★★★★★ 5/5

Trustpilot

Excellent from start to finish

There isn’t enough space here to convey how much I’ve appreciated Joe having my back over the course of the last 6 months. This was an emotional sale for us given that it involved the family home that I grew up in. It was preceded by my mother having a stroke and subsequently passing away. There was a point where I needed to apply the brakes due to being overwhelmed. Joe contacted anyone that needed to be informed (lifetime legal, the photographer etc). I didn’t have to respond to anyone or anything until I contacted him with the green light. The process can feel very much like marching through the legal steps required. This was so much more and I’m so grateful. Communication was consistently excellent and Gibbs Gillespie were totally up front and honest from day one. We had approached another local agent beforehand who had a vastly different approach so it was a relief to find them. Thank you once again Joe.

Sharon · 26 April 2022

★★★★★ 5/5

Trustpilot

Trusted estate agents, highly recommend

Great experience with Aqib and the Gibbs Gillespie Stanmore Sales Team. They were helpful, professional, and supportive throughout the entire process. Really appreciate their effort in finding us the right home at a great deal. Highly recommend, 5⭐ service!

Mr · 1 May 2026

★★★★★ 5/5

Trustpilot

When I decided to sell my house and…

When I decided to sell my house and downsize I contacted Gibbs Gillespie at Gerrards Cross having been impressed by their flyer I’d received some months before. An appointment was made for Dominic Hanson to visit Croft House with a view to selling it.Dominic, who handled the sale of the house has been fantastic. His prior knowledge of the house with the building plans in place etc was impressive.Dominic was friendly, easy to talk to, professional, knowledgeable. He explained all the procedures very clearly. I trusted him from the start and was confident I was in good hands. Dominic always listened to my worries and concerns and gave me invaluable help and advice, treating me with the utmost respect.Dominic is a credit to your company. Although I obviously dealt mainly with Dominic I was also very impressed with the whole Gibbs Gillespie team at Gerrards Cross. Welcoming me when I visited the office, friendly and helpful. Elizabeth Fitch

Liz · 13 March 2022

★★★★★ 5/5

Trustpilot

Five-star for Leah!

Leah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!

Yiming · 16 October 2025