Gibbs Gillespie Ruislip reviews

★★★★★ 5/5

Google

Working with Stevie was a great experience! She is highly responsive and provided excellent customer service. I appreciated her attention to detail and ability to find suitable properties that matched my preferences. I would highly recommend Gibbs Gillespie for anyone looking for a reliable and efficient rent agent.

Wilson · 27 August 2023

★★★★★ 2/5

Trustpilot

Disappointing experience

We both sold our flat and bought our house through Gibbs Gillespie and we were quite disappointed with the service both times.

· 29 April 2026

★★★★★ 5/5

Trustpilot

Big big Thank you to Josh Reynolds

Big big Thank you to Josh Reynolds. I would like to take this opportunity to thank Josh Reynolds from Gibbs Gillespee. The service which I received was second to none. I was beyond satisfied with the commitment he delivered in buying my new home. Josh delivered an amazing service, And I would highly recommend Gibbs Gillespee (Josh Reynolds) with out a second thought. Best Estate Agent, 11 out of 10 from me.

B · 9 January 2020

★★★★★ 5/5

Google

I have recently rented a property through Gibbs Gilespie. I was assisted by an estate agent called Pritesh, who was extremely helpful. He went above and beyond to make sure all of my issues/ concerns were dealt with. Would definitely recommend

Jamie · 16 November 2025

★★★★★ 5/5

Google

Highly recommend Gibbs Gillespie Agency. I have been directed with efficiency and professionalism during the entire process. Agent Leonie Sanson has been helpful and gave me some great advices. She had answered to my queries and provided some tips during the process.

Virginie · 30 December 2023

★★★★★ 5/5

Google

I just wanted to share my experience with the lettings team at Gibbs Gillespie. Stevie and the team were very prompt in assisting us with out property search, they were professional, friendly and supportive. I would highly recommend using this firm for your letting and rental needs.

Alison · 27 August 2023

★★★★★ 5/5

Google

Just started renting with Gibbs Gillespie - the whole process has been smooth and enjoyable which isn't usually the norm for renting or buying in my experience! Shout out to Leonie Sansom for consulting throughout the process and being on hand to answer any questions we had!

Sam · 27 August 2023

★★★★★ 5/5

Google

I was looking for an apartment to rent at the time and Stevie was my lettings agent. She was very helpful in answering all my questions and queries in a timely manner. Great personality and attitude for someone that has only been working for 4 months. Look forward to working with her again in the future.PositiveResponsiveness, Quality, Professionalism

Jaz · 27 August 2022

★★★★★ 5/5

Google

Kizzy has been so helpful with our move! She’s been quick to reply with any questions that we have had, making this move as easy as possible for us.

Lisa · 22 August 2024

★★★★★ 1/5

Trustpilot

Worst agent for lettings

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal obligations. You do not receive support.service when things go wrong, while still paying their fees. Danielle is often very unhelpful and refuses to assist, when she is available. Otherwise expect to fend for yourself as she provides no other contact/does not pass on your matter in her long absences. Nick, one of the directors, is no better, making excuses on her behalf and refusing to investigate the facts I provide. Use any other agent for lettings. Useless for landlords.

Landlord · 30 June 2023

★★★★★ 5/5

Trustpilot

We approached 3 local agents to discuss…

We approached 3 local agents to discuss their services when putting our flat on the market, and Gibbs Gillespie (then Northfields - Ealing Broadway) stood out clearly as the agents we wanted to go with. I am so grateful for the support and expertise of Leah, Luke, Rohan and Claire. Leah worked tirelessly with every hurdle that we came across (of which there were many - as is the current market!), communicating clearly, always only a call away and a calm and reassuring voice of reason. A true problem solver, she puts into motion what is needed in a timely manner. She really went above and beyond for us. Similarly, Luke was effective, reliable and very professional. I recall several phone calls from him on a bank holiday weekend where he went the extra mile (as most wouldn't) and got us to where we needed to be. He guided us when to take our time and when to work quickly as needed. Selling a property can be really really stressful with a lot of uncertainty and you need to have a team you can trust - I feel very grateful to have have such a support. Thank you all so much - we made it!

Victoria · 27 June 2023

★★★★★ 1/5

Trustpilot

Take rent and do nothing is their slogan.

We had a great experience with this agent initially, but unfortunately everything changed once we moved in.

Jackson · 21 May 2026

★★★★★ 5/5

Google

We had a fantastic experience working with Gibbs Gillespie. Kizzy was incredible to deal with all throughout the process. Thanks again Kizzy. Legend!

Andrew · 9 November 2024

★★★★★ 1/5

Trustpilot

Useless liars

Biggest bunch of useless, lying, slimy salesmen I have ever come across.From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned to me from my previous tenancy. They told me they have been chasing the landlady weekly and for me not to worry.I get hold of the land lady myself, and she received one email over a month ago…. It’s lucky they are in London where needs far out way service quality….

Chris · 14 June 2024

★★★★★ 5/5

Trustpilot

Great estate agents to purchase with!

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Raghav · 11 June 2022

★★★★★ 5/5

Google

Gibbs Gillespie, and specifically Ellie have been fantastic help during our rental process. Ellie was friendly, replied to all of our questions in a timely manner, and kept us well informed throughout every step of the process! Made the stress of moving so much easier.

Brittany · 27 August 2023

★★★★★ 5/5

Trustpilot

Supportive staff throughout the process

We have had a great experience with GG. When we put our house on sale, Sinead was extremely helpful and professional. All the other staff at the Ruislip, including Opinder, Sam and Ian have all been extremely helpful and supportive. Finally Luca has been great at keeping us up to date throughout the process. I am extremely grateful for their advice and guidance which has led to the successful sale of my house. A huge thank you to all the Ruislip staff who have been amazing during every step.

SSS · 2 June 2023

★★★★★ 5/5

Google

We have been assisted by Ms Stevie and her team. They have been very supportive and approachable. Stevie has helped us, during all the stages, to find and secure a beautiful home. They understand your requirements and preferences. We would love to recommend Stevie to all those who are looking to let a property. Thank you

Thomas · 27 August 2022

★★★★★ 5/5

Google

Sellers, buyers and tenants who choose to work with real estate agents are part of a long and stressful process. I had the great joy of meeting Kizzy from the GIBBS GILLESPIE agency, looking for a place to call "home". We had the pleasure of meeting a transparent and reliable person, always available to guide us throughout the entire process, giving us all the information we needed to make the right decisions. We had a very good collaboration with Miss Kizzy, who from the first day did her best to find us the desired apartment. Thank you for your promptness, patience and professionalism. A serious agency with exceptional people. I recommend with trust. Gabriela Mihaila

Gabriela · 28 May 2024

★★★★★ 2/5

Trustpilot

I felt like another customer at Gibbs…

I felt like another customer at Gibbs Gillespie. The estate agent was not too friendly, I was just another customer bidding in his list. His approach when showing me the house was not welcoming as compared to the experience I received from other estate agents. He disappeared once offer was made, didn't explain any of the next steps as a first time buyer. The move manager on the other side only contacted when needing my feedback for her vendor and didn't find the need to keep me updated on what's happening on the vendor's side until I ask. Often she would say that she would get back to me, but then two weeks after she would get back when she had another question to satisfy for the vendor's move. I hope that the feedback would help improve the service with new customers. Overall, no issues with them in the process.

Gibbs · 28 May 2024

★★★★★ 5/5

Google

Pritesh was very helpful and kind throughout the process of renting my new home. They answered all my questions and guided me clearly. I appreciate their support and would gladly recommend them to others.

Janarthan · 21 July 2025

★★★★★ 5/5

Trustpilot

We recently sold our property with the…

We recently sold our property with the help of GG , Ealing Broadway and i can’t recommend them highly enough. If you’re looking to sell your property in Ealing, the team at GG should be your go to.We asked 3 local estate agents around to provide a valuation etc. and so that we could understand a bit more about the service on offer. Leah, sat down with us to understand our priorities, timeframes etc and then followed up with a valuation. The process wasnt rushed - compared to other estate agents who spent 5 mins in the property before providing a quick valuation and throwing paperwork at us. GG felt far more professional.Within a couple of weeks of instructing, GG had pulled together the brochure, taken the photos (In my opinion using a superior provider for the photos compared to other agents), and had started to arrange viewings from the existing client base.We received plenty of notice for viewings, and really appreciated the detailed feedback from each one from both Rohan and Luke.Offer to exchange, was managed excellently by all of the above and Irene - despite some holdups, outside of GG’s control, we were kept in the loop at all time.Many thanks all.

Tom · 25 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Ruislip have been outstanding

Gibbs Gillespie Ruislip have been absolutely outstanding. Their service, politeness, speed, and honesty has been fantastic. Luca, Sam and George have helped me sell my great aunts home, also helped deal with a flood and been so understanding and kind. Honestly I wish all estate agents would take a leaf out their book. The team have been so pleasant to deal with and have made the whole experience manageable . If I could give them 10 stars then I would . Thank you all so much for everything you’ve done. Lianne Read

Lianne · 18 May 2024

★★★★★ 5/5

Google

Stevie has been absolutely brilliant during the process of renting out my property. Proactive, always quick to reply and willing to go the extra mile to help get things done. Stevie and Gibbs have been a great help throughout the whole process. Thank you!

Jonny · 27 August 2023