Trusted Agent profile · Ruislip Manor

Lawrence Rand Ruislip Manor reviews

4.6

★★★★★ Excellent

747 reviews across 2 platforms

106 Victoria Road, Ruislip Manor, HA4 0AL

Lawrence Rand's office in Ruislip Manor, at 106 Victoria Road, is rated 4.6 out of 5 across 747 reviews on two platforms, including 697 Google reviews rated 4.8.

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4.8 / 5

697

Reviews on Google

This office

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50

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.

5/5

Google

As many know, its not only challenging and stressful finding a new home or even selling one but your experience with those helping you can be difficult especially as many parties are involved. My past experiences with estate agents has sometimes felt like another number or compensation package. However, my personal experience with Jayne has been far from it. She always kept it profesional but above that which is just as equally important, she kept it personal. She looked at our individual need, circumstances, requests and dealt with challenges in a thoughtful way. She was personable and easy to communicate with, kind and always went above and beyond to ensure all parties including the tenats were happy too. I appreciate all Jayne has done in securing our new family home. Jayne, please dont ever loose that personal and unique personality, we need more of that when making these huge life changing decisions that ultimately come with its own load. We would definitely use Lawrence Rand again in the future.

Bianca · 19 June 2025

Agent replied · 14 April 2026

Dear Bianca Many thanks for your kind words I will ensure this is passed to Jayne Kind regards Peter Lawrence Director

1/5

Google

Complete Failure, A Disgrace to Both Tenants and Landlords Absolutely Terrible Experience, Avoid This Agency at All Costs I rented through this agency for two years and it was hands down the worst rental experience I’ve ever had and I doubt the good reviews here if they are real. Just six months into our tenancy, they put the flat up for sale without any regard for our right to privacy or peace. From that point on, it was a relentless stream of viewings, strangers being brought into our home week after week, sometimes with barely any notice. To make things worse, the landlord had also listed the property with another agency, so we were being constantly disturbed by both agencies, calls, texts, emails, and even uninvited knocks at the door. There was zero coordination or respect for our living situation. We are a small, professional family. We never missed a single rent payment and always looked after the flat. Everywhere we've rented, we've been considered ideal tenants, respectful, reliable, and responsible. Yet none of that mattered to this agency. We even agreed to a massive rent increase, nearly £400 more per month, just to be left alone. They agreed, then three months later, put the property back on the market and resumed the same invasive behavior. They broke their word, plain and simple. One of their own staff even admitted to me that the flat had been on the market for over a year and a half before we moved in and that they had failed to sell it. Yet they never disclosed this. Instead, they listed it for both rent and sale at the same time, showing complete disregard for both tenant and landlord. Unsurprisingly, I later saw that the landlord pulled the property from them entirely. That says it all. When we finally left, exhausted from the constant disruption, they had the nerve to deduct over £600 from our deposit, completely unfairly, instead of offering any apology or compensation for the nightmare they put us through. This review may come late, but only because I didn’t want to waste another second of my life thinking about them. If you’re considering working with this agency, don’t. They are a failure on all fronts, disrespectful, unprofessional, and completely untrustworthy. Avoid them completely, whether you’re a tenant or a landlord.

Jawdat · 14 June 2025

Agent replied · 14 April 2026

We’re sorry to hear that you feel this way, but we must correct a number of factual inaccuracies in your review to provide a clearer picture for those reading. Firstly, the property in question was not marketed with multiple agencies. It was exclusively listed with Lawrence Rand, and we successfully re-let it after your departure. The landlord was extremely pleased with our service, which is why they chose to continue working with us. It’s also important to clarify that this property was not managed by Lawrence Rand. As a result, key responsibilities such as rent increases, deposit return, property compliance, and decisions to sell rest entirely with the landlord. We act strictly under their instructions and do not have authority to override their decisions. Regarding your deposit, it was released to you on 23rd November 2023, following the correct procedure. Any deductions would have been clearly outlined and required mutual agreement via the DPS (Deposit Protection Service). If you believed these deductions were unfair, you had the right to raise a dispute at the time, which you did not. On 25th August 2023, the landlord served the required two-month notice and kindly offered flexibility should you find a new home earlier. This gave you ample opportunity to relocate on your terms. You also acknowledged in your email dated 28th September 2023 that you had lived in the property for two years, at a time when we were still trying to resolve an outstanding rent payment, which you attributed to a bank issue. Despite this, we continued to work with professionalism and courtesy. Lastly, we would like to remind you that on 16th October 2023, you requested a reference from us via OpenRent, which we provided promptly and positively, helping you secure your next rental. While we respect all feedback, we will always stand by the integrity and professionalism of our team. We take our responsibilities seriously and pride ourselves on acting fairly for both landlords and tenants, within the scope of our role and responsibilities. Kind Regards Peter Lawrence Director

5/5

Google

A massive thank you to Abdi and Azi for their incredible work selling our house! They were warm, approachable, and made what can often be a stressful experience feel completely manageable. Their effort and support went above and beyond our expectations. We felt genuinely looked after by the Lawrence Rand team. Highly recommended to anyone in the area!

Moe · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We’re delighted to hear that Abdi and Azi made the experience of selling your home feel smooth and manageable. Their warm, approachable manner, combined with their hard work and commitment, is something we’re incredibly proud of at Lawrence Rand. It means a great deal to know you felt genuinely supported throughout the process. Your recommendation is truly appreciated. Thank you again for trusting us with your sale! Peter Lawrence & the Lawrence Rand Team

5/5

Google

A huge thank you to Mandeep at Lawrence Rand for being absolutely brilliant throughout our tenancy. She’s always been just a call or email away, ready to help with anything, and she always makes things happen! Her kindness, patience, and willingness to go the extra mile have made such a difference for us. She truly goes above and beyond, couldn’t recommend her enough!

Zeeshan · 14 September 2025

Agent replied · 18 October 2023

Dear Zeeshan Many thanks for for kind words, this means a lot to Breydon and the team Kind regards Peter Lawrence Director

5/5

Google

A huge thank you to Mandeep at Lawrence Rand for being absolutely brilliant throughout our tenancy. She's always been just a call or email away, ready to help with anything - and she always makes things happen! Her kindness, patience, and willingness to go the extra mile have made such a difference for us. She truly goes above and beyond - couldn't recommend her enough!

Sidra · 14 September 2025

Agent replied · 14 April 2026

Dear Sidra Thank you so much for your kind words regarding Mandeep this means a lot Kind regards Peter Lawrence Director

5/5

Google

Massive thank you to Azi and Abdi for making what is normally such a stressful process the smoothest and easiest experience I’ve had to date with purchasing a home! I was kept up to date at every step of the way and they were extremely knowledgeable and friendly! Would definitely recommend them!

Sara · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We’re delighted to hear that Azi and Abdi were able to make your home-buying journey smooth, stress-free, and such a positive experience. Keeping you updated and feeling supported every step of the way is exactly what we aim for, so it’s great to know the team delivered. Your kind words and recommendation mean a lot to us. Wishing you all the best in your new home! Peter & the Lawrence Rand Team

5/5

Google

Great experience with this estate agent. Communication was clear and consistent throughout, and they were always quick to respond. Very helpful at every stage and made the whole process smooth. A special shout out to Jessica Edgington for her excellent support.

Monisha · 14 February 2026

Agent replied · 14 April 2026

Dear Monisha Thank you so much for your kind words, I will ensure this is passed to the team Kind regards Peter Lawrence Director

5/5

Google

We can not thank Jane at Lawrence Rand enough, from the start of us looking for a rental Jane was very helpful & professional , any questions, viewings, phone calls and paper work that needed chased up. Was done on the same Day and nothing was an issue. We even asked to return to the property for a second time to show our children and this was done for us on the same day of asking. Thankyou for running everything so smoothly.

Emma · 16 December 2024

Agent replied · 23 December 2024

Hi Emma, thank you so much for this lovely review this means a lot to Jayne Kind Regards Peter Lawrence Founder

3/5

Trustpilot

Recently sold with Lawrence rand it…

Recently sold with Lawrence rand it wasnt as smooth sailing as hope but with the help from Jessica it worked out in the end. Jessica was very helpful and always easy to get hold off. Thank you jess.

Billie · 24 February 2026

Agent replied · 8 June 2026

Dear Billy Thank you for your review Kind regards Peter Lawrence Director

5/5

Google

I had an exceptional experience working with Danny Clough at Lawrence Rand to secure my rental property. From start to finish, Danny was professional, approachable, and incredibly efficient. He took the time to understand my needs and went above and beyond to ensure everything went smoothly. His communication was clear and prompt, keeping me updated every step of the way. Thanks to Danny’s expertise and dedication, the entire process was stress-free and seamless. I highly recommend Lawrence Rand for anyone looking for reliable and top-notch estate agent services!

Prince · 19 November 2024

Agent replied · 10 December 2024

Many thanks for your review this means a lot to Danny Kind regards Peter Lawrence Director

5/5

Google

Jamie Clifford from Lawrence Rand made our property experience exceptional from start to finish. His professionalism, dedication, and local market expertise were evident every step of the way. Jamie was always prompt, attentive, and went the extra mile to ensure we had all the information we needed to make informed decisions. He handled every detail with care and provided honest advice, making the entire process smooth and stress-free. If you’re looking for a knowledgeable and trustworthy agent, we highly recommend Jamie at Lawrence Rand!

Tijana · 10 November 2024

Agent replied · 10 December 2024

Many thanks for your lovely review This means a lot to Jamie and I will ensure I pass this to him Kind regards Peter Lawrence Director

5/5

Google

We’ve been incredibly impressed with Lawrence Rand from the very beginning! After working with two other agents, we can confidently say that no one compares to the level of service, professionalism, and dedication provided by the Lawrence Rand team. Special thanks to Mandeep, who has gone above and beyond to ensure a smooth and stress-free experience. They truly listen, respond promptly, and make the whole process feel effortless. If you’re looking for top-notch service and genuine care, Lawrence Rand is the way to go. Highly recommended!

Shoby · 1 November 2024

Agent replied · 8 November 2024

Many thanks for your amazing review and I will ensure this is passed to Mandeep and the team Kind regards Peter Lawrence Director

5/5

Google

I would like to thank the team ( Paul, Jess and Amelia) for their excellent support during my property purchase. From the first viewing through to completion, the process was handled in a very professional and helpful manner. The team was always responsive, friendly, and willing to assist with any questions or updates along the way. Their clear communication and coordination between all parties helped keep everything moving smoothly, which made the whole experience far less stressful. I really appreciate the effort and dedication shown throughout the process, and I’m very grateful for the support in helping me secure my new property. I would happily recommend the agency to anyone looking to buy a home.

Vignesh · 24 March 2026

Agent replied · 14 April 2026

Dear Vignesh Thank you for your kind words this means a lot to the team Kind regards Peter Lawrence Founder

5/5

Google

Our experience with Lawrence Rand Estate & Letting Agents Ruislip has been great. Their team have been massively helpful towards assisting us in finding the perfect home for our family. In particular, Jessica and Georgina who ensured we were constantly updated about the status of our purchased home from the beginning. Their kindness and dedication towards answering all of our enquiries didn’t go unnoticed. We highly recommend Lawrence Rand Estate Agents and thank them for all they have done for us.

Farman · 16 October 2024

Agent replied · 23 October 2024

Dear Farman Many thanks for your kind words this means so much to the team, We wish you all the best for the future Kind regards Peter Lawrence Director

5/5

Google

Very happy with the service we got from Lawrence Rand Estate Agents, especially Jamie who handle our case, we tried another well know Agents before Lawrence Rand, with not much luck or feed back, switch to Lawrence Rand and with in the week we were on the road to selling our property, very polite and professional team and kept us informed all the way from start to finish, would definitely recommend this company, and a big thank you to Jamie again for his professionalism from beginning to end.

Simon · 23 September 2024

Agent replied · 23 October 2024

Dear Simon Thank you for your kind words this means so much to the team We all wish you the best for the future Kind regards Peter Lawrence Director

5/5

Google

Following the trauma of bad experiences from previous estate agents, we turned to Lawrence Rand and put our property on the market at the end of June. After four weeks of no offers and slow movement, Mr John Buckley came in to our lives. He brought energy and positivity. Mr Buckley advised us to lower our price and to launch an open house. He was committed to selling our property and on the very same day of the open house we received our offer. We were delighted to accept. Mr Buckley has been very helpful in this stressful process. He has been incredibly personable and I am sure he will make this process seamless until completion day. Thank you!

Natasha · 23 September 2024

Agent replied · 23 October 2024

Dear Natasha Many thaks for your kind words and i will ebnsure this is passed onto John and the team. Kind regards Peter Lawrence Director

5/5

Google

Lawrence Rand have given 10/10 service.Abdi has been an absolute star getting me 3 offers within 14 days and i am glad to say we have accepted and are now able to put in our offer.Great service thanks again Abdi and team

Julie · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for your fantastic review! ⭐️ We’re delighted to hear that you received a 10/10 service from Lawrence Rand. Abdi has been an absolute star, and we’re thrilled he was able to secure you three strong offers within just 14 days. Congratulations on accepting an offer and being able to move forward with your plans, that’s brilliant news! Thank you again for your kind words. We’re always here to help and wish you all the best with the next steps. Peter & the Lawrence Rand Team

5/5

Google

We have been renting a property through Lawrence Rand for the past 11years. They are professional and responsive. A special thanks to Sarah who has been absolutely amazing and helpful to any queries or maintenance issues,she has helped us a lot . Highly recommend

Sanela · 14 November 2025

Agent replied · 14 April 2026

Dear Sanela Many thanks for your kind words and being a customer for the past 11 years means so much Kind regards Peter Lawrence Director

5/5

Google

Lawrence Rand made a refreshing change to the level of service we had previously experienced from other agents. Our property was not selling, due to a number of factors, but Lawrence Rand were the one agent who kept us informed all the time. Jess in particular was especially proactive. We finally completed the sale in January 2026, after 18 months on the market. I feel this would not have happened if we had not engaged them.

Philip · 31 March 2026

Agent replied · 14 April 2026

Thank you, Philip, for your kind words! We're thrilled to hear that Lawrence Rand made such a positive impact during your property sale. Keeping our clients informed is a top priority, and it's fantastic to know that Jess's proactive approach helped you through the process. Congratulations on finally completing the sale after 18 months, and we appreciate you choosing us! If you ever need assistance in the future, we're here to help.

5/5

Trustpilot

Good experience with a local estate agent

I used Lawrence Rand to rent out my property and was happy to instruct them as agents to sell it. They gave me an honest assessment of the property market in the area and the price I could expect to achieve for my 2 bedroom maisonette. They actively marketed the property and within a couple of weeks I had an offer. Unfortunately the buyer pulled out but within a week Lawrence Rand found me another buyer and this sale was successful. Overall I had a good experience with this Estate Agent and would recommend them.

David · 26 February 2026

Agent replied · 8 June 2026

Dear David, Many thanks for your kind words, Kind regards Peter Lawrence Director

5/5

Google

I would like to say a massive thank you to Peter Lawrence for the sponsoring wealdstone youth tournament it has been amazing and a joy to see the community coming together I would also like to thank Laura for all her hard work in help organise the sponsorship side of things So thank you once again

Daniel · 14 July 2025

Agent replied · 25 August 2024

Hi Daniel Thank you so much for your kind words. Always delight to support Wealdstone youth and it was an outstanding tournament congratulation’s We look forward to a long partnership working together Kind regards Peter Lawrence

5/5

Google

Thank you for helping us find our new home! Special thank you to Jayne, who went above and beyond to get contractors arranged, contracts signed and executed to our slim timeline. Not to mention the multiple viewings she accommodated me on. Whole process was made seamless by her! Thanks a lot Jayne!

Roxanne · 14 August 2025

Agent replied · 14 April 2026

Hi Roxanne Thank you for your review I will pass this over to Jayne Kind regards Peter Lawrence Director

5/5

Google

Sarah Mustoe has been a great communicator with our rental. Always quick to respond to messages and keeping us updated. She really helped our transaction to go smoothly. I have found Lawrence Rand to be a genuine company, with great staff and would highly recommend.

Terri · 14 October 2025

Agent replied · 14 April 2026

Thank you so much for your kind words. We’re delighted to hear that Sarah was able to support you so well and make your rental process smooth and stress-free. At Lawrence Rand, we always aim to provide genuine, responsive service, and it’s wonderful to know this was your experience. We truly appreciate your recommendation!

5/5

Google

I would like to say a massive thank you to John Buckley for his service throughout my sale. His accuracy in pricing my house to ensure a straight forward completion was on point and achieved the full asking price. The solicitors recommended to me were fantastic and the sale move forward seamlessly with clear transparent communication. I now get to enjoy my new home for Xmas. Thank you again

Robert · 3 December 2024

Agent replied · 10 December 2024

Many thanks for your kind words and review and I will ensure John gets this Kind regards Peter Lawrence Director

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Questions about Lawrence Rand Ruislip Manor

How many reviews does Lawrence Rand Ruislip Manor have?

Lawrence Rand's Ruislip Manor office has 747 reviews across two platforms: 697 on Google, 50 on Trustpilot (across the whole business).

What is Lawrence Rand Ruislip Manor's rating?

Lawrence Rand Ruislip Manor is rated 4.6 out of 5 across all 747 reviews, and 4.8 out of 5 on Google from 697 reviews.

Where is Lawrence Rand's Ruislip Manor office?

Lawrence Rand Ruislip Manor, 106 Victoria Road, Ruislip Manor, HA4 0AL.

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